📱 App Store & Google Play Reviews Scraper (Unified & Multi-App)

Scrape customer reviews and ratings from Google Play and the Apple App Store for multiple apps in a single run. No login, no accounts, and no API keys required! All reviews are automatically standardized into one clean dataset ready for Excel, Google Sheets, or CSV export.

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🌟 Why Use This Scraper?

• All-in-One Dual Platform: Extract reviews from both Android (Google Play) and iOS (Apple App Store) together.
• Multi-App Batching: Enter 1 app or 50 apps in a single run.
• Copy-Paste Friendly: Paste either raw app IDs or full store URLs (e.g. https://apps.apple.com/... or https://play.google.com/...) — the scraper extracts the ID automatically!
• Unified Output: No need to spend hours reconciling different column formats. Ratings, review text, author names, app versions, dates, and helpful counts come formatted identically.
• Export Anywhere: Download results instantly as Excel (.xlsx), CSV, JSON, or connect directly to Google Sheets and webhooks.

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👥 Who Is This For?

• Non-Technical Marketers & Founders: Monitor user feedback on your own apps and keep an eye on competitors without writing a line of code.
• Product Managers & UX Researchers: Spot common complaints, bug reports, and highly requested features directly from real users.
• ASO (App Store Optimization) Specialists: Analyze keywords, user sentiments, and rating trends across store categories.
• Investors & Analysts: Evaluate market adoption, brand sentiment, and post-update reactions across an entire product landscape.

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🔍 How to Find Your App IDs (Super Simple!)

You don't need any technical skills to find the app IDs. You can even just copy and paste the full web link!

1. Google Play Store (Android)

• Open play.google.com in your browser and search for your app.
• Look at the web address (URL) in your browser address bar.
• Option A (Easiest): Just copy and paste the entire link, for example:
  https://play.google.com/store/apps/details?id=com.spotify.music
• Option B: Copy the package name after id=, for example:
  com.spotify.music or com.whatsapp

2. Apple App Store (iOS)

• Open apps.apple.com in your browser and search for your app.
• Look at the address in your browser address bar.
• Option A (Easiest): Just copy and paste the entire link, for example:
  https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580
• Option B: Copy the numeric ID at the end of the URL (e.g., 324684580 or 310633997).

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⚙️ Input Parameters

Configure the scraper in the Apify Console using simple fields:

Field Name	Type	Default	Description	Example
googlePlayAppIds	Array / List	[]	List of Google Play package IDs or full store URLs	["com.whatsapp", "com.spotify.music"]
appleAppIds	Array / List	[]	List of numeric Apple App IDs or full store URLs	["310633997", "324684580"]
country	String	"us"	Two-letter country storefront code	"us", "gb", "in", "de", "ca"
language	String	"en"	Language code for Google Play reviews	"en", "es", "fr", "de"
maxReviewsPerApp	Integer	100	Maximum reviews to retrieve per app (1 to 5,000)	100
sortGooglePlay	Dropdown	"NEWEST"	Sort order for Google Play reviews	NEWEST or MOST_RELEVANT
sortAppStore	Dropdown	"mostrecent"	Sort order for App Store reviews	mostrecent or mosthelpful

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📊 Sample Output

Every review is cleaned and structured into a standardized format:

{
  "platform": "app_store",
  "appId": "324684580",
  "appName": "Spotify: Music and Podcasts",
  "rating": 5,
  "title": "Best music streaming service",
  "text": "The recommendations and playlists are spot on. Can't imagine daily commutes without it!",
  "author": "MusicLover99",
  "version": "9.1.86",
  "date": "2026-09-30T18:21:01-07:00",
  "helpfulCount": 12,
  "country": "us",
  "reviewUrl": "https://itunes.apple.com/us/review?id=324684580",
  "scrapedAt": "2026-10-02T12:00:00+00:00"
}

Output Field Explanations

• platform: Either google_play or app_store.
• appId: The unique identifier of the app.
• appName: The official title of the application.
• rating: Star rating given by the user (integer from 1 to 5).
• title: The review title (App Store provides review headlines; Google Play reviews usually have text only).
• text: The actual review content written by the user.
• author: Display name or nickname of the reviewer.
• version: The app version the user had installed when writing the review.
• date: Timestamp when the review was posted.
• helpfulCount: How many users marked this review as helpful / thumbs-up.
• country: The country storefront where the review was published.
• reviewUrl: Direct link to the review when available.
• scrapedAt: Exact UTC timestamp when this record was captured.

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🚀 Step-by-Step Guide for Beginners

1. Open the Actor: Navigate to the Actor in your Apify Console.
2. Add Your Apps:
   • Paste your Google Play store URLs or package names under Google Play package names or URLs.
   • Paste your Apple App Store URLs or IDs under Apple App Store app IDs or URLs.
   • You can enter just Google Play apps, just Apple apps, or both!
3. Choose Options:
   • Select your target Country (e.g. us for United States, gb for United Kingdom).
   • Set Max reviews per app (e.g. 50 or 500).
4. Click "Start": Watch real-time logs as the scraper pulls reviews.
5. Export Your Data: When the run finishes, click the Export button in the Dataset tab to download your reviews as an Excel spreadsheet, CSV, or sync to Google Sheets.

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💡 Pro Tips & Automation

• Automated Scheduling: Use Apify Schedules to automatically run this scraper every Monday morning or every day to track newly posted reviews.
• Instant Alerts via Webhooks: Connect Apify Webhooks or Zapier / Make.com to get instant Slack or Email notifications whenever a negative 1-star or 2-star review is posted.
• International Storefronts: Reviews are segmented by country. If you want global feedback for an app like WhatsApp or Spotify, run the scraper across multiple country codes (us, gb, de, in, br).

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⚖️ Integrity & Resilience

• Fault Tolerant: If an app ID is invalid or has no reviews in a given country, the scraper logs a warning and smoothly continues processing the rest of your apps.
• Edge Caching Resilient: Features dual User-Agent and smart URL routing to seamlessly navigate Apple's regional CDN edges.
• Zero Credentials Needed: Operates entirely over official public feeds without requiring Google Play or Apple developer credentials.