Different columns in two runs

Hello,

Excel output functionality is an Apify feature and doesn't fall under the responsibility of our actor. We only provide a JSON export and cannot give support with the excel output.

Also, if you want to change the fields, you can use customMapFunction in the INPUT.

Cheers

Hi,

I am not sure I have explained the problem, two runs using your actor have different lists of columns in the output. Are you are saying that the Excel columns that you can export from each APIFY.com run is random? Very confused now as I used the old Twitter scraper and the Instagram scraper last year maybe a hundred times and have just done about 30 runs of the instagram scraper this and the list of columns has always been the same. Surely there must be a difference in the JSON source format produced by your actor between these two runs that causes this? cheers, Andy

see above

Hello,

I completely understood your issue. If you check the JSON outputs of the two runs, they will be identical. I see that you are fetching more items with a different keyword in one of them so it is possible that you got some new fields in the JSON. However this doesn't affect or break the format of a JSON file.

What I was saying is that the export functionality is Apify's feature and uses our JSON output to produce this. It is not possible for us to interfere that functionality. For instance, you mentioned there is a author/createdAt field in the excel sheet, for us it us an author object with a createdAt field in the JSON.

I hope these clear things out.

Cheers

To add some more information, the fullText column is displayed in the data preview for both these runs its just the later one doesn't offer in the export. You are saying that I need to report this as an error rather than the actor developer?

the files have the same fields, they are just both hashtags scrapes. as I mention above the preview works, the data is in the JSON as you say, its just in the excel export it goes wrong. The APIFY.com docs imply that when I raise an issue that it goes to the 'team' as well you. Is that happening, can you please advise me on how to raise a ticket with APIFY.com or pass this ticket to them, I know its not your problem but you keep closing the ticket saying its not your problem :-)

the files have the same fields, they are just both hashtags scrapes. as I mention above the preview works, the data is in the JSON as you say, its just in the excel export it goes wrong. The APIFY.com docs imply that when I raise an issue that it goes to the 'team' as well you. Is that happening, can you please advise me on how to raise a ticket with APIFY.com or pass this ticket to them, I know its not your problem but you keep closing the ticket saying its not your problem :-)

Hello,

Yes, I checked the JSON file and couldn't see any issues, that's why I am closing the ticket because there is no issue with the actor :) Unfortunately there is no way to pass this issue to Apify, Actor Issues are totally different than Apify support.

I think you can check the following links and also maybe use the chat icon in the bottom right of the page.

• https://help.apify.com/en/
• https://apify.com/contact

Cheers

thanks have a great weekend