Pricing

$40.00/month + usage

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Facebook Comments Scraper

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Developed by

Apify

Extract data from hundreds of Facebook comments from one or multiple Facebook posts. Get comment text, timestamp, likes count and basic commenter info. Download the data in JSON, CSV, Excel and use it in apps, spreadsheets, and reports.

4.4 (14)

Pricing

$40.00/month + usage

138

Total users

10.5k

Monthly users

964

Runs succeeded

>99%

Issues response

1.6 days

Last modified

15 days ago

Social media

Lead generation

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Accidentally rented the actor

Closed

markopolo opened this issue

I forgot to cancel the trial for this actor and accidentally rented it. Is there any way to cancel and get a refund? It's only been 10 minutes.

Denisa Světelská (denca)

Hi, it seems that you made runs after creating this issue, so the rent was used.

I will close the issue now, but if there is anything else we could help with, please let us know.

markopolo

Actually no. I didn't make any run after creating this issue. Can you please check?

Denisa Světelská (denca)

From the screenshots below can be seen that the actor runs were made after the creation time of an issue. 😇 (both times are from my timezone)

markopolo

You must be wrong somewhere. Or the system has timing issues. Check this screenshot. You can see from when it was rented and when the last run was

markopolo

I don't know how else to prove. Check the timing inside the ss, of this ss and of that comment. Thanks!

Denisa Světelská (denca)

Hi, we will compensate the amount you spent on Actor rental with credits. Your current overage has been reduced by $40 and you have the confirmation in the Billing -> Invoices. Thank you!

I will close the issue now, but if there is anything else we could help with, please let us know.

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