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Actor still running for excessive time
Closed
I've set the actor to timeout at five minutes. I've had two runs recently take around fifteen minutes and cost me almost a dollar each. I'm not sure if this is user error or if the timeout feature isn't working.
![bebity avatar](https://apify-image-uploads-prod.s3.amazonaws.com/NtSyuueLA59W6ukLM/pHNg7Z3QSj9uGGLYT-bebity_logo_%281%29.png)
Hi MorganD,
It looks like you have set the timeout correctly at five minutes. However, it seems that the issue may be related to a bug on Apify's end, and we do not have control over this. I recommend reaching out to Apify's customer support for further assistance. Please let us know if there are any issues after contacting them.
Best regards
- 450 monthly users
- 36 stars
- 100.0% runs succeeded
- 7 days response time
- Created in Feb 2023
- Modified 2 months ago