BBB Business Scraper [Just 💰$0.54]

What does BBB Business Scraper do?

BBB Business Scraper extracts structured record data from bbb.org — including contact details, full descriptions, location data, and seller ratings. It supports keyword search, location filters, and controllable result limits, so you can run the same query consistently over time. The actor also offers detail enrichment (full descriptions, company profiles, and contact information) where the source provides them.

New to Apify? Sign up free and use the included $5 monthly platform credit to test this actor.

Key features

• ⭐ Ratings and review counts: reviews for every record that has them.
• 📍 Coordinates: latitude and longitude on each record that has a location, ready for a map.
• 🏘️ Address: streetAddress, city and zipCode as separate fields for every record that lists them.
• 📇 Contact details: phone, email and website where the record publishes them.
• 🍽️ Cuisines and place types: businessType tell you what kind of place each record is.
• 🕒 Opening hours: hours where the record publishes them.
• 🌍 Region selection: choose United States and Canada with the country input.
• 🔍 Keyword search: search bbb.org by keyword with the query input, in the place you name in location.
• 🧭 Radius search: search around a point with lat, lon and radiusKm.
• ♻️ Incremental mode: recurring runs emit only directory entries that are new or updated — keep your supplier-outreach lists fresh without re-fetching the full directory. Saves 80–95% on weekly syncs.
• 🔔 Notifications: Telegram, Slack, Discord, WhatsApp Cloud API, and generic webhook out of the box. Pair with incremental for daily new-listing alerts without pipeline glue.

What data can you extract from bbb.org?

Each result includes Core record fields (listingId, listingKey, profileUrl, portalUrl, businessId, bbbId, bbbOfficeName, and name, and more), detail fields when enrichment is enabled (description and detailFetched), and contact information (phone, additionalPhones, email, and additionalEmails). In standard mode, all fields are always present — unavailable data points are returned as null, never omitted. In compact mode, only core fields are returned.

Enable detail enrichment in the input to get richer fields such as full descriptions, company profiles, and contact information where the source provides them.

Input

The main inputs are a search keyword, an optional location filter, and a result limit. Additional filters and options are available in the input schema.

Key parameters:

• query — Business name or category to search for, e.g. "plumber", "roofing", "auto repair". Required if no startUrls provided. Use a JSON array for multi-keyword runs, e.g. ["plumber","electrician"].
• location — City and state/province, e.g. "Los Angeles, CA". Also accepts a ZIP/postal code. Use a JSON array to sweep several locations, e.g. ["Los Angeles, CA","Phoenix, AZ"].
• country — Which BBB market to search. (default: "USA")
• maxResults — Maximum total results (0 = unlimited). A single keyword + location search reaches a few hundred businesses; add more locations or keywords for wider coverage. (default: 100)
• maxPages — Highest result page to read for each search (15 businesses per page, 15 pages at most). Raised automatically when Max Results needs more pages.
• startUrls — Paste raw BBB search URLs. Each URL becomes its own search task; results are merged and deduped by business across all URLs. When provided, startUrls REPLACE the query/location fields (each supported URL becomes one task; unsupported URLs are skipped, and if none is supported the run stops with an input error). (default: [])
• includeDetails — Open each business profile for the full record: email, website, owner, hours, service areas, licences, accreditation dates, review and complaint counts. Off = search-result fields only (faster, fewer details). (default: true)
• includeCompanyProfile — Read each business profile page for the full record. Needs Include Full Details switched on. Off = search-result fields only. (default: true)
• scrapeReviews — Add each business's customer reviews to its record: star rating, reviewer name, date, review text and the business's reply. Off by default. Businesses without reviews get an empty list. (default: false)
• maxReviewPages — How many pages of reviews to read for each business (10 reviews per page, newest first). Only used when Include Customer Reviews is on. (default: 1)
• descriptionMaxLength — Truncate the business description to N chars. 0 = no truncation. (default: 0)
• compact — Core fields only (for AI-agent/MCP workflows). (default: false)
• ...and 23 more parameters

Input examples

Basic search — Keyword-driven search scoped to a city with a tight radius.

→ Full payload per result — all standard fields populated where the source provides them.

{
  "query": "plumber",
  "location": "Los Angeles, CA",
  "radiusKm": 25,
  "maxResults": 50
}

Incremental tracking — Only emit records that changed since the previous run with this stateKey.

→ First run builds the baseline state. Subsequent runs emit only records that are new or whose tracked content changed. Set emitUnchanged: true to include unchanged records as well.

{
  "query": "plumber",
  "maxResults": 200,
  "incrementalMode": true,
  "stateKey": "plumber-tracker"
}

Compact output for AI agents — Return only core fields for AI-agent and MCP workflows.

→ Small payload with the most important fields — ideal for piping into LLMs without token overhead.

{
  "query": "plumber",
  "maxResults": 50,
  "compact": true
}

Output

Each run produces a dataset of structured record records. Results can be downloaded as JSON, CSV, or Excel from the Dataset tab in Apify Console.

Example record record

{
  "listingId": "3f94395234ec85b9a88a543961aaa46761f39aa02194afef392b110c2f673f86",
  "listingKey": "1216_1000040787_246958",
  "profileUrl": "https://www.bbb.org/us/ca/los-angeles/profile/hydro-jetting/tingos-plumbing-inc-1216-1000040787",
  "portalUrl": "https://www.bbb.org/us/ca/los-angeles/profile/hydro-jetting/tingos-plumbing-inc-1216-1000040787",
  "businessId": "1000040787",
  "bbbId": "1216",
  "bbbOfficeName": "BBB of Los Angeles & Silicon Valley",
  "name": "Tingo's Plumbing",
  "title": "Tingo's Plumbing, Inc.",
  "alternateNames": [
    "Tingo's Plumbing, Inc."
  ],
  "bbbRating": "A+",
  "ratingScore": 100,
  "isAccredited": true,
  "accreditedDate": "2025-04-30",
  "bbbFileOpenedDate": "2025-02-27",
  "phone": "(213) 285-7769",
  "email": "tingosplumbing@gmail.com",
  "website": "https://www.tingosplumbing.com/home",
  "ownerName": "Reina Morales",
  "ownerTitle": "President",
  "streetAddress": "PO Box 70268",
  "city": "Los Angeles",
  "stateCode": "CA",
  "zipCode": "90070-0268",
  "formattedAddress": "PO Box 70268, Los Angeles, CA 90070-0268",
  "countryCode": "US",
  "latitude": 34.04,
  "longitude": -118.3,
  "location": "Los Angeles, CA",
  "serviceAreas": [
    "Los Angeles, CA"
  ],
  "hasServiceArea": true,
  "yearsInBusiness": 9,
  "businessStartDate": "2017-06-05",
  "incorporatedDate": "2020-02-18",
  "businessType": "Corporation",
  "entityType": "Corporation",
  "isOutOfBusiness": false,
  "description": "Plumbing Services",
  "licenses": [
    {
      "licenseNumber": "4561459",
      "agency": "1-Secretary of State-Corp, LLC and Notaries",
      "agencyUrl": "https://bizfileonline.sos.ca.gov/search/business"
    },
    {
      "licenseNumber": "1068929",
      "agency": "2-Contractors State Licensing Board",
      "agencyUrl": "https://www.cslb.ca.gov/",
      "expirationDate": "2028-09-30"
    }
  ],
  "socialProfiles": [
    {
      "type": "facebook",
      "label": "Facebook",
      "url": "https://www.facebook.com/TingosPlumbingInc",
      "portalUrl": "https://www.facebook.com/TingosPlumbingInc"
    },
    {
      "type": "instagram",
      "label": "Instagram",
      "url": "https://www.instagram.com/tingosplumbing",
      "portalUrl": "https://www.instagram.com/tingosplumbing"
    }
  ],
  "primaryCategory": "Hydro Jetting",
  "categories": [
    "Hydro Jetting",
    "Plumber"
  ],
  "categoryTree": [
    "Home",
    "California",
    "Los Angeles",
    "Hydro Jetting",
    "Tingo's Plumbing"
  ],
  "reviewsTotal": 1,
  "averageReviewRating": 4,
  "complaintsTotal": 0,
  "complaintsClosedLast3Years": 0,
  "complaintsClosedLast12Months": 0,
  "reviewsUrl": "https://www.bbb.org/us/ca/los-angeles/profile/hydro-jetting/tingos-plumbing-inc-1216-1000040787/customer-reviews",
  "complaintsUrl": "https://www.bbb.org/us/ca/los-angeles/profile/hydro-jetting/tingos-plumbing-inc-1216-1000040787/complaints",
  "leaveReviewUrl": "https://www.bbb.org/us/ca/los-angeles/profile/hydro-jetting/tingos-plumbing-inc-1216-1000040787/leave-a-review",
  "acceptsQuoteRequests": true,
  "searchKeyword": "plumber",
  "searchLocation": "Los Angeles, CA",
  "searchQuery": "plumber",
  "contentQuality": "full",
  "detailFetched": true,
  "scrapedAt": "2026-10-13T19:06:18.772Z",
  "source": "bbb.org",
  "contentHash": "0dea98ee6fcac23c322f260943378134bbbc351bcd1c9cde46d0c2b7fc7b64a0"
}

Incremental fields

When incremental mode is on, each record also carries:

• changeType — one of NEW, UPDATED, UNCHANGED, REAPPEARED, EXPIRED. Default output covers NEW / UPDATED / REAPPEARED; set emitUnchanged: true or emitExpired: true to opt into the others.
• isRepost, repostOfId, repostDetectedAt — populated when a new listing matches the tracked content of a previously expired one. Set skipReposts: true to drop detected reposts from the output.

How to scrape bbb.org

1. Go to BBB Business Scraper in Apify Console.
2. Enter a search keyword and optional location filter.
3. Set maxResults to control how many results you need.
4. Enable includeDetails if you need full descriptions, contact info.
5. Click Start and wait for the run to finish.
6. Export the dataset as JSON, CSV, or Excel.

Use cases

• Extract record data from bbb.org for market research and competitive analysis.
• Monitor new and changed records on scheduled runs without processing the full dataset every time.
• Use structured location data for regional analysis, mapping, and geo-targeting.
• Feed structured data into AI agents, MCP tools, and automated pipelines using compact mode.
• Export clean, structured data to dashboards, spreadsheets, or data warehouses.
• Benchmark seller / dealer reputation using rating fields.

How much does it cost to scrape bbb.org?

BBB Business Scraper uses pay-per-event pricing. You pay a small fee when the run starts and then for each result that is actually produced.

• Run start: $0.0045 per run
• Per result: $0.00054 per record record

Example costs:

• 10 results: $0.0099
• 25 results: $0.018
• 100 results: $0.058
• 200 results: $0.11
• 500 results: $0.27

Example: recurring monitoring savings

These examples compare full re-scrapes with incremental runs at different churn rates. Churn is the share of records that are new or whose tracked content changed since the previous run. Actual churn depends on your query breadth, source activity, and polling frequency — the scenarios below are examples, not predictions.

Example setup: 250 records per run, daily polling (30 runs/month). Costs scale linearly with the number of records.

Churn rate	Full re-scrape run cost	Incremental run cost	Savings vs full re-scrape	Monthly cost after baseline
5% — stable niche query	$0.14	$0.01	$0.13 (92%)	$0.34
15% — moderate broad query	$0.14	$0.02	$0.11 (82%)	$0.74
30% — high-volume aggregator	$0.14	$0.04	$0.09 (68%)	$1.35

Full re-scrape monthly cost at the same cadence: $4.19. First month with incremental costs $0.47 / $0.86 / $1.44 for the 5% / 15% / 30% scenarios because the first run builds baseline state at full cost before incremental savings apply.

Platform usage is included in the per-result fee shown above.

FAQ

How many results can I get from bbb.org?

The number of results depends on the search query and available records on bbb.org. Use the maxResults parameter to control how many results are returned per run.

Does BBB Business Scraper support recurring monitoring?

Yes. Enable incremental mode to only receive new or changed records on subsequent runs. This is ideal for scheduled monitoring where you want to track changes over time without re-processing the full dataset.

Can I integrate BBB Business Scraper with other apps?

Yes. BBB Business Scraper works with Apify's integrations to connect with tools like Zapier, Make, Google Sheets, Slack, and more. You can also use webhooks to trigger actions when a run completes.

Can I use BBB Business Scraper with the Apify API?

Yes. You can start runs, manage inputs, and retrieve results programmatically through the Apify API. Client libraries are available for JavaScript, Python, and other languages.

Can I use BBB Business Scraper through an MCP Server?

Yes. Apify provides an MCP Server that lets AI assistants and agents call this actor directly. Use compact mode, descriptionMaxLength, a single descriptionFormat, and excludeEmptyFields to keep payloads manageable for LLM context windows.

Is it legal to scrape bbb.org?

This actor extracts publicly available data from bbb.org. Web scraping of public information is generally considered legal, but you should always review the target site's terms of service and ensure your use case complies with applicable laws and regulations, including GDPR where relevant.

Your feedback

If you have questions, need a feature, or found a bug, please open an issue on the actor's page in Apify Console. Your feedback helps us improve.

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Getting started with Apify

New to Apify? Create a free account with $5 credit — no credit card required.

1. Sign up — $5 platform credit included
2. Open this actor and configure your input
3. Click Start — export results as JSON, CSV, or Excel

Need more later? See Apify pricing.

Disclaimer

This actor accesses only publicly available data on bbb.org. You are responsible for how you use the extracted data — in particular any personal information such as names, phone numbers, or email addresses — and for complying with BBB Business's terms of use, applicable data-protection law (including the GDPR where it applies), and the anti-spam rules of your jurisdiction.

This actor is an independent tool and is not affiliated with, endorsed by, or sponsored by BBB Business or any of its subsidiaries. All trademarks mentioned are the property of their respective owners.

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