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Trustpilot reviews scraper

Trustpilot reviews scraper

casper11515/trustpilot-reviews-scraper
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Easily filter and extract thousands of reviews with data such as title, description, score, reviewer, country, company response, and much more from companies on Trustpilot.com and download them to multiple file formats.

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Review specific unique id not in data

Closed

fearless_clamp opened this issue
a year ago
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fearless_clamp-owner

a year ago

It is very important to me that there is review specific ID, so I can easily find the review online. In the webpage it is available when hovering mouse over reviewTitle (currently it is not available in data)

Example of review specific id https://www.trustpilot.com/reviews/63973139eb0ad84899085899

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fearless_clamp-owner

a year ago

See attached screenshots for example of what data looks now, and what I would like it to look like:

Screenshot with naame "dataexample" has example of current output Screenshot with name "reviewexample" has screenshot of review in the website https://www.trustpilot.com/reviews/63973139eb0ad84899085899 Screenshot with name "data-desired" has example of new collumn with review link

Additionally, it would be superb if we could get "date of experience" aswell :)

Thanks in advance!

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Hi.

I have added the review id and review id URL to the dataset. Please confirm this is what you want :)

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fearless_clamp-owner

a year ago

Hi Casper,

Superb, thanks! I tested running the robot and now I am not able to get any reviews, should I use specific build for this?

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Hey.

I can understand that you can't find them. It is because they are stored in your Apify control panel under Storage => Datasets and then the name of the dataset for the actor (fx reviews). Let me know if this works.

I have updated the readme to reflect this, but I will try to figure out a solution that makes it possible to see these datasets directly in the actor run view. The issue is that there are multiple datasets so this causes some confusion.

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a year ago

Hey Casper, I'm getting the same result as @fearless_clamp-owner. Even after a successful run and going into Storage > Datasets. All I see are "title" & "url" as shown in the Screenshot provided above by @fearless_clamp-owner.

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Hey the both of you. I am sorry for the difficulties you are experiencing. I will look into it again today. Feel free to reach me via a chat service of your choice and or video call so I can troubleshoot with you. I have also been in contact with the apify team to find a better solution. I will do some changes to the datasets as well so it should be easier to use afterwards.

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Hi.

You can select the dataset you want to export like in the attached image. I am still working on a better solution so it will be easier in the future. Let me know if this works for you. The reviews are in the dataset called reviews. Just select it and download/export it.

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I have fixed the underlying issue now so please check again

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Hey.

I just wanted to ask if you have been able to get the data you needed now or are you still experiencing difficulties?

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a year ago

Works fine. Thank you for the effort.

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Hey Sheila. Thanks for the confirmation 👍

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Hi.

I will close this issue for now, just reopen it if the issue was not resolved properly for you.

Developer
Maintained by Community
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  • 47 monthly users
  • 100.0% runs succeeded
  • 3.9 days response time
  • Created in Aug 2022
  • Modified 7 days ago
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