Trustpilot Reviews Scraper

Scrape reviews from any company on Trustpilot. Extract ratings, review text, sentiment analysis, verified status, and company replies.

Pay per use - no monthly subscription required.

Features

• All review data - Rating, title, text, date, author, verified badge
• Sentiment analysis - Each review tagged as positive, negative, or neutral
• Company replies - Extract business responses to reviews
• Company summary - Trust score, total reviews, rating distribution
• Flexible filtering - Filter by star rating, sort by date or relevance
• Fast extraction - ~100 reviews per minute

Quick Start

{
  "companyUrl": "amazon.com",
  "maxReviews": 100,
  "sortBy": "recency"
}

Or use the full Trustpilot URL:

{
  "companyUrl": "https://www.trustpilot.com/review/nike.com",
  "maxReviews": 500
}

Input Options

Field	Required	Default	Description
companyUrl	Yes	-	Company domain or full Trustpilot URL
maxReviews	No	100	Maximum reviews to scrape (up to 5000)
sortBy	No	recency	Sort by: recency, relevance
filterRating	No	all	Filter by star rating (1-5)
includeReplies	No	true	Include company responses
proxyConfiguration	No	Residential	Proxy settings

Output

Each review includes:

{
  "id": "abc123",
  "rating": 5,
  "title": "Excellent service!",
  "text": "Fast delivery and great customer support...",
  "date": "2024-01-15",
  "author": "John D.",
  "isVerified": true,
  "sentiment": "positive",
  "reviewUrl": "https://www.trustpilot.com/reviews/...",
  "companyReply": {
    "text": "Thank you for your feedback!",
    "date": "2024-01-16"
  }
}

Company Summary (saved to key-value store):

{
  "name": "Amazon",
  "domain": "amazon.com",
  "trustScore": 1.6,
  "totalReviews": 98234,
  "ratingDistribution": {
    "fiveStar": 12,
    "fourStar": 5,
    "threeStar": 4,
    "twoStar": 6,
    "oneStar": 73
  }
}

Use Cases

• Competitor analysis - Compare review sentiment across competitors
• Brand monitoring - Track your company's Trustpilot reputation
• Market research - Analyze customer feedback in your industry
• Lead generation - Find companies with poor reviews (opportunity!)
• Due diligence - Research companies before partnerships

Sentiment Analysis

Reviews are automatically classified based on language:

Sentiment	Indicators
Positive	great, excellent, amazing, love, recommend, fast, helpful
Negative	bad, terrible, awful, scam, avoid, disappointed, waste
Neutral	Mixed or no strong indicators

Pricing

$2.00 per 1,000 reviews scraped

• Pay only for what you use
• No monthly subscription
• Company summary included free

Tips

• Use sortBy: recency for the latest reviews
• Filter by 1-2 stars to find negative feedback patterns
• Company summary shows overall trust score and rating distribution
• Verified reviews have a verified purchase badge

Limitations

• Only public Trustpilot reviews
• Rate limited to respect Trustpilot's servers
• Some companies may have limited reviews