Capterra Software Reviews Scraper

Extract structured software listings from Capterra — the Gartner-owned B2B software discovery site with 2M+ verified reviews across 100K+ products. Pull product names, vendor info, ratings, review counts, pricing tiers, and category data into clean JSON, ready for sales intelligence, competitive research, or market analysis pipelines.

No accounts, no manual copy-paste, no fragile CSS selectors to maintain. Pass a category slug, get back structured records.

Why this actor

Capterra is one of the most-cited sources for B2B SaaS buying decisions. If you sell software, your prospects research you on Capterra before talking to sales. If you buy software, Capterra is where you shortlist vendors. Programmatic access turns that signal into a dataset.

Use cases:

• Sales intelligence — surface every vendor in a category (e.g. all 400+ CRM platforms), enrich your TAM list, and prioritize outreach by review volume.
• Competitive analysis — track ratings, review counts, and pricing posture for your competitors over time.
• Market research — quantify category density, average ratings, and pricing distribution before launching a new product.
• Lead generation — extract vendors in adjacent categories for partnership and integration outreach.
• Investor research — benchmark portfolio companies against the full Capterra category landscape.

Features

• Scrape any Capterra category by slug (crm-software, project-management-software, accounting-software, etc.)
• Extracts software name, vendor name, overall rating, review count, starting price, category, listing URL, and short description
• Pagination handled automatically — pull up to 500 listings per run
• Residential US proxy network included (no proxy setup on your side)
• Reliable card extraction that survives layout changes
• Outputs Apify dataset format — export as JSON, CSV, Excel, or stream via API

Input

{
  "category": "crm-software",
  "maxResults": 100
}

Field	Type	Required	Description
category	string	yes	Capterra category slug. Examples: crm-software, project-management-software, accounting-software, email-marketing-software, help-desk-software.
maxResults	integer	no	Maximum listings to extract. Default 50, range 1–500. Free tier returns up to 5 per run; upgrade to a paid Apify plan for full results.

Output

Each item in the dataset:

{
  "software_name": "HubSpot CRM",
  "vendor_name": "HubSpot",
  "rating": 4.5,
  "review_count": 4123,
  "price_info": "Starting from $0/month",
  "category": "crm-software",
  "listing_url": "https://www.capterra.com/p/175800/HubSpot-CRM/",
  "description": "HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.",
  "scraped_at": "2026-05-05T12:34:56.000Z"
}

Field	Type	Description
software_name	string	Product display name
vendor_name	string	Publisher / parent company
rating	number	Capterra overall rating (0.0–5.0)
review_count	integer	Total reviews on Capterra at scrape time
price_info	string	Starting price line (e.g. Starting from $25/month, Free, Contact vendor)
category	string	Echoed input category slug
listing_url	string	Canonical Capterra product URL
description	string	Vendor-supplied tagline / short description (≤500 chars)
scraped_at	string	ISO-8601 timestamp

Run via API

curl:

curl -X POST "https://api.apify.com/v2/acts/webdatalabs~capterra-scraper/runs?token=YOUR_APIFY_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
    "category": "crm-software",
    "maxResults": 100
  }'

Python (apify-client):

from apify_client import ApifyClient

client = ApifyClient("YOUR_APIFY_TOKEN")

run = client.actor("webdatalabs/capterra-scraper").call(run_input={
    "category": "project-management-software",
    "maxResults": 200,
})

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item["software_name"], item["rating"], item["review_count"])

Node.js (apify-client):

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: 'YOUR_APIFY_TOKEN' });

const run = await client.actor('webdatalabs/capterra-scraper').call({
    category: 'accounting-software',
    maxResults: 100,
});

const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);

Pricing

Pay-per-event (PPE). You're only charged for successful results, not for runs that error out or return nothing. Predictable cost, no idle compute fees. See the Pricing tab on the actor page for current rates.

The free tier returns up to 5 listings per run so you can validate the output shape before scaling. Upgrade to any Apify paid plan ($49+/month) for unlimited results.

Common categories to try

• crm-software — Sales & customer ops platforms
• project-management-software — Asana, Monday, ClickUp, Jira class
• accounting-software — QuickBooks, Xero, FreshBooks class
• email-marketing-software — Mailchimp, Klaviyo, ActiveCampaign class
• help-desk-software — Zendesk, Freshdesk, Intercom class
• human-resources-software — BambooHR, Gusto, Rippling class
• marketing-automation-software — HubSpot, Marketo, Pardot class
• live-chat-software — Intercom, Drift, Olark class

Browse all categories at https://www.capterra.com/categories/.

FAQ

Does this scrape individual reviews? No — this actor returns the category listing index (one record per product). For full review text and reviewer profiles, use our companion actor webdatalabs/capterra-reviews-scraper.

How fresh is the data? Each run hits Capterra live — there's no cache. The scraped_at field tells you exactly when the snapshot was taken.

Can I run this on a schedule? Yes. Use Apify Schedules to run daily or weekly and pipe results to your warehouse via webhook, S3, or BigQuery integration.

What if I need a category that's not in the examples? Any slug from capterra.com/categories/ works. If unsure, drop the slug from a Capterra URL — capterra.com/marketing-automation-software/ → marketing-automation-software.

Do I need proxies? No. Residential US proxies are bundled. Just pass input and run.

Support & feedback

Open an issue on the actor page or contact us at hustler@curlship.com. Feature requests and category suggestions welcome.

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Sign up for Apify through this link to get $5 free credits and run this actor end-to-end on the house.