Trustpilot Reviews Scraper ⭐ Free, No Login, Company Replies

Trustpilot Reviews Scraper is a free tool that exports Trustpilot reviews for any company — star rating, full text, dates, the company's reply, reviewer name, country and review count, and verification labels — without logging in. Paste a Trustpilot link, a company website such as apify.com, or just a brand name, and press Start.

Perfect for brand and reputation managers, customer-experience and product teams, market researchers and agencies who need complete, dependable review data for sentiment analysis, competitor research and reputation monitoring — without copying pages by hand and without paying per review.

What does Trustpilot Reviews Scraper do?

• Free to use — no per-review or per-company charges; a run only uses your own Apify platform credits.
• One simple input — Trustpilot links (any country site), company websites or brand names, one per line. Reviewer profile links work too.
• The same filters as Trustpilot — rating, verified, replies, date posted, top mentions, search by keyword and language, exactly like the "Filter by" panel on a company page.
• Deep coverage for large companies — reads a company's review history in depth, combines everything without duplicates, and reports how many of the matching reviews were read (for example 800 of 834).
• Newest first, always — with a limit, you get the newest reviews across every star rating and language.
• A company row per company — TrustScore, rating split, review counts per language, reply rate and speed, categories, published contact details, Trustpilot's AI summary, topic summaries and similar companies.
• Reviews exactly as Trustpilot returns them — no renamed or dropped fields; empty values are kept, so your columns never shift.

What data can you extract from Trustpilot?

Category	Fields
Review	rating, title, text, language, likes, source, id, review link
Dates	publishedDate, experiencedDate (date of experience), updatedDate
Company reply	reply.message, reply.publishedDate, reply.updatedDate
Reviewer	displayName, countryCode, numberOfReviews, isVerified, profile image, reviews of this company
Verification	isVerified, verificationLevel, verificationSource, review source
Company row	name, website, TrustScore, stars, total reviews, rating split, languages, categories, claimed / verified status, reply rate and speed, contact details, AI summary, topics, similar companies, coverage

Why use Trustpilot Reviews Scraper on Apify?

Running it on Apify gives you API access, scheduling, monitoring and integrations (Make, Zapier, n8n, Google Sheets, webhooks) without managing any infrastructure. A first test with 50 reviews uses well under a cent of platform credits.

How to scrape Trustpilot reviews

1. Open Trustpilot Reviews Scraper in Apify Console.
2. In Companies, add one line per company: https://www.trustpilot.com/review/apify.com, apify.com or Revolut.
3. Set Maximum reviews per company (start with 50).
4. Optionally pick filters under Filter by: rating, verified, replies, date posted, top mentions, search, language.
5. Click Start. Download the results as JSON, CSV or Excel, or read them over the API.

How much does it cost to scrape Trustpilot reviews?

The Actor is free. There is no charge per review, per company or per run. A run only uses Apify platform usage (compute and proxy) from your own account, and Apify's free plan includes monthly platform credits to cover it.

• In our tests, 1,000 reviews used about $0.02–0.04 of platform usage; 50 reviews used about $0.002.
• Every run uses a proxy. If Trustpilot refuses the standard proxy, a run can switch to a residential proxy, which uses more credits for that run.
• Start with Maximum reviews per company set to 50 to see the usage of your own inputs.

Input and output examples

Input

{
    "companies": [
        "https://www.trustpilot.com/review/apify.com",
        "https://uk.trustpilot.com/review/www.revolut.com?stars=1&replies=true",
        "Vans"
    ],
    "maxReviewsPerCompany": 500,
    "rating": ["1", "2"],
    "datePosted": "last12months",
    "language": "en"
}

A line in Companies	What happens
https://www.trustpilot.com/review/apify.com	That company's reviews, with the filters from the form
https://uk.trustpilot.com/review/www.revolut.com?stars=1&replies=true	A link that carries filters you set on Trustpilot keeps its own filters; the form's filters apply to every other line
apify.com	That company's Trustpilot page
Vans or https://www.trustpilot.com/search?query=vans	The best-matching company on Trustpilot (the run log names it)
https://www.trustpilot.com/users/<id>	Every review that reviewer wrote, with the company each one is about

Top mentions takes the topic names shown on the company page, such as Value for money or Response time. Several topics return reviews that mention all of them; a topic a company does not have is named in the run log, and a company with none of them gets a notice instead of unfiltered reviews.

Output

Review record

A real row (Revolut, 1-star filter with replies):

{
    "id": "6aed0a356eb57ec81d4b9c2b",
    "rating": 1,
    "title": "Won’t try again",
    "text": "I gave up. Rubbish app wouldn’t take photos of my drivers license.\nKept saying the photo was blurry when it wasnt.",
    "language": "en",
    "likes": 0,
    "source": "Organic",
    "labels": { "merged": null, "verification": { "isVerified": false, "createdDateTime": "2026-11-06T00:59:01.000Z", "reviewSourceName": "Organic", "verificationSource": "invitation", "verificationLevel": "not-verified", "hasDachExclusion": false } },
    "dates": { "experiencedDate": "2026-11-05T00:00:00.000Z", "publishedDate": "2026-11-06T00:59:01.000Z", "updatedDate": null, "submittedDate": null },
    "consumer": { "id": "5b740eb54de5666d34f6746f", "displayName": "Daniel", "imageUrl": "", "numberOfReviews": 49, "countryCode": "GB", "hasImage": false, "isVerified": true },
    "reply": { "message": "Hi. We're truly sorry to hear about your concerns with verifying your identity while signing up with us. …", "publishedDate": "2026-11-06T08:31:48.000Z", "updatedDate": null },
    "consumersReviewCountOnSameDomain": 1,
    "report": null,
    "location": null,
    "_meta": {
        "type": "review",
        "source_url": "https://www.trustpilot.com/review/www.revolut.com",
        "review_url": "https://www.trustpilot.com/reviews/6aed0a356eb57ec81d4b9c2b",
        "company": { "id": "55f298320000ff0005832fe0", "identifyingName": "www.revolut.com", "displayName": "Revolut" },
        "input": "https://uk.trustpilot.com/review/www.revolut.com?stars=1&replies=true",
        "scraped_at": "2026-11-06T13:27:31.797Z"
    }
}

Company record

An excerpt of a real row (Apify):

{
    "businessUnit": { "id": "62ac9c3177fbadc00785d7fe", "displayName": "Apify", "identifyingName": "apify.com", "numberOfReviews": 834, "trustScore": 4.8, "stars": 5, "websiteUrl": "https://apify.com", "isClaimed": true, "countryCode": "CZ", "…": "categories, verification, reply behaviour, contact details" },
    "reviewStatistics": { "ratings": { "total": 834, "one": 14, "two": 4, "three": 4, "four": 64, "five": 748 }, "reviewLanguages": ["…"] },
    "topics": [{ "id": "user_experience", "displayName": "User experience" }, { "id": "staff", "displayName": "Staff" }],
    "aiSummary": null,
    "_meta": {
        "type": "company",
        "source_url": "https://www.trustpilot.com/review/apify.com",
        "coverage": { "reviewsMatchingFilters": 834, "reviewsRead": 800, "delivered": 800, "coveragePercent": 95.9, "stoppedAtLimit": false, "combinationsRead": 63 }
    }
}

Every row has _meta.type: review, company, or a notice (not_found, empty, guidance) that explains an input that returned nothing. The Output tab has a Reviews table and a Companies table.

Other Actors you might need

• Etsy reviews and product data: Etsy Product & Reviews Scraper
• Shopee product reviews: Shopee Reviews Scraper
• TikTok Shop product reviews: TikTok Shop Reviews Scraper

FAQ

Is it really free?

Yes. The Actor itself costs nothing; a run only uses your Apify platform credits (compute and proxy), which Apify's free plan includes every month.

Do I need a Trustpilot account or cookies?

No. It reads only what any visitor sees on trustpilot.com without signing in.

How do I export Trustpilot reviews to CSV or Excel?

Run the Actor, open the run's Output tab and choose Export — CSV, Excel, JSON, XML or HTML. The Reviews table has one review per line.

Is there a Trustpilot API for reviews?

Trustpilot's official API is for businesses managing their own profile. To get any company's public reviews as JSON, call this Actor through the Apify API: start a run with the input above and read the dataset — every client library, webhook and no-code integration works.

How do I monitor my company's Trustpilot reviews every week?

Create a schedule in Apify Console with Date posted set to Last 30 days, and send the results to Google Sheets, Slack or a webhook. Add Replies or a rating filter to watch only what needs an answer.

How do I compare competitors' Trustpilot reviews?

Add each competitor on its own line in Companies. Each company gets its own company row with TrustScore, rating split, reply rate and Trustpilot's AI summary, so they line up side by side.

How does deep coverage work, and will I get every review?

For large companies the Actor reads the review history in many smaller parts, using only views any visitor can open, and combines them without duplicates. For most companies that is all or nearly all reviews (95.9% of 834 for Apify in our test). For companies with hundreds of thousands of reviews, part of the oldest history can stay out of a visitor's reach. The company row always says how many of the matching reviews were read.

Which reviews do I get when I set a limit?

The newest ones, across all star ratings and languages, in date order.

What if a company does not have a topic I listed in Top mentions?

That topic is named in the run log and skipped. If a company has none of the listed topics, you get a notice with the topics it does have, instead of unfiltered reviews.

What happens if a run is interrupted or reaches its time limit?

It saves its progress and resumes without delivering the same review twice. Close to the run's time limit it stops on its own, delivers what it has and says so in the final status message.

Why did my run return fewer reviews than I asked for?

The company has fewer reviews matching your filters, an input was not found or had none of the listed topics (each is reported as a notice), or the run reached its time limit. The final status message says which.

Where can I get support?

See below, or open an issue on the Actor's Issues tab.

For AI agents and LLM apps

Compact reference for AI assistants calling this Actor through the Apify MCP server or the Apify API (Actor: dz_omar/trustpilot-reviews-scraper).

Purpose: exports public Trustpilot reviews for companies, brands or reviewer profiles — one dataset row per review, plus one company row per company. Free to use (platform usage only).

Minimal input:

{ "companies": ["apify.com"], "maxReviewsPerCompany": 50 }

Behaviors an agent should know:

• companies (required) takes Trustpilot links, websites or brand names, one per item; a brand name resolves to Trustpilot's best match.
• Always set maxReviewsPerCompany (default 100, max 100,000); results are newest first.
• Filters: rating (array of "1"–"5"), verified and replies (booleans), datePosted (all, last30days, last3months, last6months, last12months), topMentions (topic names as on the company page), searchKeyword (string), language (all or a two-letter code). A Trustpilot link that already carries filters keeps its own.
• Rows: read _meta.type — review, company, or a notice (not_found, empty, guidance) with _meta.message explaining an input that returned nothing.
• Coverage: the company row's _meta.coverage gives reviewsMatchingFilters, reviewsRead and coveragePercent.

Support

• 🌐 Website: flowextractapi.com
• 📧 Email: flowextractapi@outlook.com
• 💬 GitHub: FlowExtractAPI
• 💼 LinkedIn: flowextract-api
• 🐦 X (Twitter): @FlowExtractAPI
• 📱 Facebook: flowextractapi
• 🎵 TikTok: @flowextractapi

Legal & compliance

• Public data only — only reviews and company information that Trustpilot shows to any visitor; no login, no account, no cookies, and nothing behind a login or paywall.
• Moderate request rates — one visitor session at a time, paced, with back-off when the site slows down.
• Terms of use — Trustpilot's terms of use may restrict automated collection; you are responsible for making sure your use complies with them.
• Personal data — reviews carry reviewers' display names, countries and profile images; use them in line with GDPR, CCPA and the other laws that apply to you. The scraper keeps no copy of your results outside your own Apify account.
• Commercial use — suitable for reputation monitoring, customer-experience analysis and market research, subject to the points above.
• No affiliation with or endorsement by Trustpilot is implied.

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Trustpilot Reviews Scraper — by FlowExtract API. Turn any website into structured data.