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Bol.com Review Scraper - Automated Review Extraction

Introduction

Bol.com stands as the Netherlands' largest e-commerce platform, serving 13.6 million active customers across the Netherlands and Belgium with over 41 million unique products. As a major marketplace where 47,000 partners sell their items, Bol.com hosts thousands of valuable customer reviews that provide crucial insights into product performance, customer satisfaction, and market trends.

The Bol.com Review Scraper addresses the challenge of manually collecting and analyzing customer feedback at scale. Whether you're conducting market research, monitoring competitor products, or analyzing customer sentiment, manually browsing through hundreds of product reviews is time-consuming and inefficient. This scraper automates the entire process, delivering structured review data that can be immediately analyzed and utilized.

Scraper Overview

The Bol.com Review Scraper is a specialized tool designed to extract comprehensive customer review data from product pages on Bol.com. This powerful scraper automatically navigates through product listings, collects detailed review information, and organizes the data into a structured format for easy analysis.

Key Features:

• Extracts complete review datasets including ratings, text, and reviewer information
• Handles multiple product URLs simultaneously
• Processes verified purchase indicators and review feedback metrics
• Supports proxy rotation to avoid detection
• Configurable retry mechanisms for reliable data collection

Target Users:

• E-commerce businesses monitoring competitor reviews
• Market researchers analyzing customer sentiment
• Product managers tracking product performance
• Digital marketers studying customer behavior
• Data analysts requiring structured review datasets

Input and Output Details

Input Configuration

Example url: https://www.bol.com/nl/fr/p/apple-earpods-casque-avec-fil-ecouteurs-appels-musique-blanc/9200000065666274/?bltgh=pHNcX54Z30Jl58Jngh9PlA.6_30.35.ProductTitle

Example Screenshot of review information page:

The scraper accepts a JSON configuration with the following parameters:

{
  "max_retries_per_url": 2, // Maximum waiting time when accessing the links you provided.
  "proxy": { // Add a proxy to ensure that during the data collection process, you are not detected as a bot.
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL" 
    ],
    "apifyProxyCountry": "SG" // You should choose an Country that coincides with the Country you want to collect data from
  },
  "max_items_per_url": 20, // Total page you want scrape
  "urls": [ // Links to detail pages.
    "https://www.bol.com/nl/fr/p/apple-earpods-casque-avec-fil-ecouteurs-appels-musique-blanc/9200000065666274/?bltgh=pHNcX54Z30Jl58Jngh9PlA.6_30.35.ProductTitle"
  ]
}

Input Parameters Explained:

• max_retries_per_url: Sets retry attempts when accessing URLs (recommended: 2-3)
• proxy settings: Essential for avoiding bot detection; residential proxies recommended
• apifyProxyCountry: Should match your target market (NL for Netherlands, BE for Belgium)
• max_items_per_url: Controls how many reviews to scrape per product page
• urls: Array of Bol.com product page URLs to scrape

Output:

The scraper delivers structured data with the following fields:

[ // List of review information
  {
    "id": "review-f5c5baf8-6411-5b52-8f6b-676e63f7f83f",
    "title": "Oreilles d'imitation",
    "description": "<div class=\"review__body\">\n    \n    <p class=\"mb-4\" data-test=\"review-body\">Rarement senti aussi trompé. Ce sont des oreilles d'imitation. Mon iPhone ne les reconnaît pas non plus comme originaux. Les écouteurs sont annoncés comme réels et livrés dans une boîte Apple qui ne peut pas être distinguée des vrais. Différence de son à gauche et à droite. Dommage que cela soit vendu par Bol.</p>\n</div>",
    "author_name": "Marsman1980",
    "author_age": "40-49 ans",
    "review_date": "27 décembre 2020",
    "verified_buy": "Achat vérifié",
    "pros": "<ul class=\"review-pros-and-cons__list review-pros-and-cons__list--pros m-none\" data-test=\"review-pros\">\n          \n            <li class=\"review-pros-and-cons__attribute review-pros-and-cons__attribute--pro\">rien\n              \n            </li>\n          \n            <li class=\"review-pros-and-cons__attribute review-pros-and-cons__attribute--pro\">sera retourné immédiatement\n              \n            </li>\n          \n          \n          </ul>",
    "cons": "<ul class=\"review-pros-and-cons__list review-pros-and-cons__list--cons m-none\" data-test=\"review-cons\">\n          \n          <li class=\"review-pros-and-cons__attribute review-pros-and-cons__attribute--con\">faux que faux\n            \n          </li>\n          \n          \n        </ul>",
    "review_feedback": {
      "positive": 14,
      "negative": null
    },
    "from_url": "https://www.bol.com/nl/fr/p/apple-earpods-casque-avec-fil-ecouteurs-appels-musique-blanc/9200000065666274/?bltgh=pHNcX54Z30Jl58Jngh9PlA.6_30.35.ProductTitle"
  }, // ... Many other review details
]

Output Fields Explained:

• ID: Unique identifier for each review entry, enabling database storage and duplicate prevention
• Title: Review headline or summary, crucial for quick sentiment assessment and categorization
• Description: Full review text containing detailed customer feedback, the primary source for sentiment analysis
• Author Name: Reviewer's display name, useful for identifying repeat customers or influence patterns
• Author Age: Demographic data helping segment feedback by age groups for targeted insights
• Review Date: Timestamp enabling trend analysis and tracking review patterns over time
• Verified Buy: Boolean indicator showing if reviewer actually purchased the product, crucial for authenticity validation
• Pros: Structured positive feedback points, perfect for identifying product strengths
• Con(s): Organized negative feedback, essential for pinpointing improvement areas
• Review Feedback: Helpfulness metrics showing how other users rated the review's usefulness

How to Use the Scraper

Step 1: Prepare URLs Navigate to Bol.com and collect the full URLs of product pages you want to analyze. Ensure URLs are complete and accessible.

Step 2: Configure Settings

• Set appropriate proxy country (NL/BE for best results)
• Adjust max_items_per_url based on your needs
• Configure retry settings for stability

Step 3: Execute Scraping Submit your configuration and monitor progress. The scraper will automatically handle pagination and data extraction.

Best Practices:

• Use residential proxies to avoid IP blocking
• Don't exceed 100 reviews per product to maintain reasonable execution time
• Allow sufficient time between requests to respect rate limits
• Regularly update your proxy configuration for optimal performance

Common Issues & Solutions:

• Blocked requests: Switch to residential proxy or change country
• Missing data: Increase retry count or adjust delay settings
• Incomplete reviews: Some products may have limited review data available

Benefits and Applications

Time Efficiency: Manually collecting 100 reviews would take hours; this scraper completes the task in minutes while maintaining accuracy and completeness.

Real-World Applications:

• Competitive Analysis: Monitor competitor product reviews to identify market gaps and opportunities
• Product Development: Analyze customer feedback to guide feature improvements and new product development
• Market Research: Understanding customer sentiment trends across different product categories
• Quality Monitoring: Track your own product reviews for reputation management and customer satisfaction insights
• Pricing Strategy: Correlate review sentiment with pricing to optimize pricing decisions

Business Value: Access to structured review data enables data-driven decision making, improves product positioning, and helps identify emerging market trends before competitors.

Conclusion

The Bol.com Review Scraper transforms time-consuming manual review collection into an automated, scalable process. By providing structured access to Netherlands' largest e-commerce platform's review data, this tool empowers businesses to make informed decisions based on real customer feedback.

Ready to unlock valuable customer insights from Bol.com? Start extracting structured review data today and gain a competitive edge through data-driven market intelligence.

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Your feedback

We are always working to improve Actors' performance. So, if you have any technical feedback about Bol.com Review Query Scraper or simply found a bug, please create an issue on the Actor's Issues tab in Apify Console.