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📦 TrustRadius-Reviews · Apify Actor

Extract in-depth review insights, sentiment summaries, and reviewer metadata from TrustRadius for any software product — in clean, structured JSON.

Built with precision and maintained by DataWizards 👨‍💻.

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📌 What Is TrustRadius-Reviews?

The TrustRadius-Reviews Apify Actor is designed to scrape structured product review data from TrustRadius — one of the leading platforms for authentic B2B software reviews.

Whether you're conducting market research, analyzing sentiment trends, benchmarking competitors, or building a recommendation engine, this actor gets you review content, pros/cons, star ratings, reviewer profiles, and usage context — fast.

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🧠 Key Features

• ✅ Deep Review Extraction – Get pros, cons, insights, and Q&A for each product
• ✅ Aggregated Rating & Sentiment – Includes average scores and platform insights
• ✅ Reviewer Metadata – Capture job roles, departments, and names for segmentation
• ✅ Highly Configurable Input – Search by keyword and control pagination
• ✅ Apify Proxy Support – Bypass rate-limiting with built-in proxy integration
• ✅ Output in Clean JSON – Structured, normalized, developer-friendly format

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🛠️ Input Schema

Here’s how to use the actor:

{
  "proxyConfiguration": {
    "useApifyProxy": true
  },
  "keyword": "trello",
  "page_limit": 1
}

🔐 Proxy Configuration

• useApifyProxy: Set to true for reliable access.
• apifyProxyGroups (optional): Add "RESIDENTIAL" if you face blocks or want high success rates.

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📤 Output Example

[
  {
    "url": "https://www.trustradius.com/products/trello/reviews/all?page=1",
    "software_name": "trello",
    "avg_rating": 8.3,
    "insights": "TrustRadius Insights for Trello are summaries of user sentiment...",
    "pros": "Visually easy to understand and navigate...",
    "cons": "Confusing and Clunky User Interface...",
    "reviewers": [
      { "name": "Martina Barreneche", "title": "Customer Success Manager", "job": "Manager" },
      ...
    ],
    "questions_answers": [
      {
        "question": "Use Cases and Deployment Scope",
        "answer": "Trello came to our company to help us organize tasks..."
      }
    ]
  }
]

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🚀 Use Cases

• 🧪 Product Sentiment Analysis – Understand how users really feel about a product.
• 🕵️ Competitor Intelligence – Benchmark features, support, and pain points.
• 📊 Customer Experience Research – Identify what users love or dislike most.
• 📈 Content for Sales/Marketing – Pull customer quotes directly into decks or sites.
• 🧠 Training AI Models – Use structured pros, cons, and Q&As for NLP training datasets.

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✅ Best Practices

• Use relevant keywords (e.g., "Salesforce", "Asana", "HubSpot") for precise targeting.
• Limit page depth initially (e.g., "page_limit": 1) to test performance before scaling.
• Consider combining with Sentiment Analysis APIs for enriched understanding.
• Run during off-peak hours or use RESIDENTIAL proxies for large-scale jobs.

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🧰 Customizations & Extensions

Need review tags, time ranges, or advanced filters?

💡 DataWizards can extend this actor to fit any review workflow — from industry-specific scrapers to deep data enrichment and exports.

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🤝 Support

Need tailored outputs, format changes, or help with integration?

We’ve got you covered!

📩 Email: hello.datawizard@gmail.com ✉️ Email Subject: TrustRadius-Reviews Actor – Support Request 🔗 LinkedIn: linkedin.com/in/data-wizards-aa8080342

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🐞 Bug Report or Feature Request?

If you encounter issues or have enhancement suggestions:

📧 Email us with: Subject: Bug Report – TrustRadius-Reviews Actor

🔍 SEO Keywords (for discoverability)

TrustRadius scraper, B2B review extractor, software review data, Apify TrustRadius actor, review sentiment data, TrustRadius API alternative, review metadata scraper, structured JSON reviews, product feedback intelligence, SaaS review analysis

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🏁 Start extracting smarter product insights today with TrustRadius-Reviews.

Built for scale. Designed for insight. Powered by DataWizards ⚡

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