What does Shopee Reviews Scraper do?

The Shopee Reviews Scraper is a powerful tool that allows you to extract detailed product review data from the Shopee shopping platform. It provides in-depth review information in structured formats like JSON, which can be easily integrated into your reports, spreadsheets, and applications.

With the Shopee Reviews Scraper, you can:

• Collect detailed product review data from Shopee.
• Access the reviews in structured formats like JSON for seamless analysis and reporting.
• Gather review information from all countries where Shopee operates.

Shopee Reviews Scraper allows you to collect detailed Reviews information, including:

• Username
• Review date
• Rating score
• Rating product quality
• Rating seller service
• Rating delivery service
• Rating detail
• Rating Tags
• Region
• Image urls
• Video urls
• Interaction metrics

Input & Output

To start collecting Shopee Reviews data, simply fill out the input form. Shopee Reviews Scraper recognizes the following input parameters:

• URL - Links to product information pages.
• Start page & End page - Don't forget to fill in this field, which allows you to choose the start and end page when crawling reviews from the product information pages.
• Filter by - Filter reviews before collecting. Choose one of the following options to filter ("All", "5 star", "4 star", "3 star", "2 star", "1 star")
• Total ratings - Maximum number of reviews collected during the run.
• Limit the number of retries - Maximum number of retries when collecting data when an unexpected error occurs.
• Timeout on page load - Maximum waiting time when accessing the links you provided.
• Proxy configuration - Add a proxy to ensure that during the data collection process, you are not detected as a bot.

Example: Collect reviews data from product information pages

Example url: https://shopee.sg/lelaki-slim-fit-jeans-kain-denim-Super-stretchable-dgn-terbaik-i.312960214.13531235524?sp_atk=0b13fc02-1a48-480d-8161-4c211a7a6a45&xptdk=0b13fc02-1a48-480d-8161-4c211a7a6a45

Example Screenshot of reviews in product information page:

Input:

1{
2    "max_retries": 2, // Maximum waiting time when accessing the links you provided.
3    "proxy": { // Add a proxy to ensure that during the data collection process, you are not detected as a bot.
4        "useApifyProxy": true,
5        "apifyProxyGroups": [
6        "RESIDENTIAL" 
7        ],
8        "apifyProxyCountry": "SG" // You should choose an Country that coincides with the Country you want to collect data from
9    },
10    "timeout": 5,
11    "url": "https://shopee.sg/lelaki-slim-fit-jeans-kain-denim-Super-stretchable-dgn-terbaik-i.312960214.13531235524?sp_atk=0b13fc02-1a48-480d-8161-4c211a7a6a45&xptdk=0b13fc02-1a48-480d-8161-4c211a7a6a45", // Links to product information pages.
12    "filter_by": "all", // Filter reviews before collecting. Choose one of the following options to filter ("all", "five_star", "four_star", "three_star", "two_star", "one_star")
13    "start_page": 1, // The starting page number you want to crawl
14    "end_page": 10, // The ending page number you want to crawl
15    "total_ratings": 200 // Total number of reviews collected during the run
16}

Output:

You get the output from the Shopee Reviews Scraper stored in a tab. The following is an example of the Information Fields collected after running the Actor.

1[ // List of review information
2    {
3        "username": "lweegp",
4        "rating_date": "10/01/2023, 21:03:51",
5        "rating_score": 5,
6        "rating_product_quality": 5,
7        "rating_seller_service": 5,
8        "rating_delivery_service": 5,
9        "rating_detail": "Material Quality:good\nColour:nice\n\ndelivery time is decent and item is nicely wrapped. item looks as advertised . yet to try n hope it's good. will buy again if it's good. price is reasonable n acceptable. note this is 511. recommend to those who are keen!",
10        "rating_tags": [
11            "Material Quality",
12            "Colour"
13        ],
14        "region": "SG",
15        "image_urls": [
16            "https://down-vn.img.susercontent.com/file/sg-11134103-23010-ylzefg0kd6lv42"
17        ],
18        "video_urls": [
19            "https://down-aka-sg.vod.susercontent.com/api/v4/11110103/mms/sg_43a525ef-74df-4776-8a10-4a288249e163_000321.16000051673359409.mp4"
20        ],
21        "source_url": "https://shopee.sg/lelaki-slim-fit-jeans-kain-denim-Super-stretchable-dgn-terbaik-i.312960214.13531235524?sp_atk=0b13fc02-1a48-480d-8161-4c211a7a6a45&xptdk=0b13fc02-1a48-480d-8161-4c211a7a6a45",
22        "interaction_metrics": {
23            "like": 5
24        },
25        "page": 1
26    },
27    {
28        "username": "bullbear1329",
29        "rating_date": "06/02/2023, 23:35:37",
30        "rating_score": 5,
31        "rating_product_quality": 5,
32        "rating_seller_service": 5,
33        "rating_delivery_service": 5,
34        "rating_detail": "Material Quality:comfortable\nColour:Light Blue size 34\n\nJust received the item. The delivery period was exactly one week. The material is soft, smooth and comfortable. The size and the colour  of this jean are correct. The length of this jean is just nice for me too. I am 169 cm tall. The material is stretchable too. I like this pair of jean...never regret buying.",
35        "rating_tags": [
36            "Material Quality",
37            "Colour"
38        ],
39        "region": "SG",
40        "image_urls": [
41            "https://down-vn.img.susercontent.com/file/sg-11134103-23020-2ut9p3r328mvcd",
42            "https://down-vn.img.susercontent.com/file/sg-11134103-23020-57x5974528mv6a"
43        ],
44        "video_urls": [
45            "https://down-tx-sg.vod.susercontent.com/api/v4/11110103/mms/sg_f5427831-20aa-4b1e-8da9-d2f3ca00ef7a_000334.16000051675700931.mp4"
46        ],
47        "source_url": "https://shopee.sg/lelaki-slim-fit-jeans-kain-denim-Super-stretchable-dgn-terbaik-i.312960214.13531235524?sp_atk=0b13fc02-1a48-480d-8161-4c211a7a6a45&xptdk=0b13fc02-1a48-480d-8161-4c211a7a6a45",
48        "interaction_metrics": {
49            "like": 4
50        },
51        "page": 1
52    }
53    // ... Many other review details
54]

How can I use the data extracted from Shopee with Shopee Reviews Scraper?

1💙 Optimize Product Descriptions: Use customer keywords to refine product titles and descriptions for better visibility.
2🔬 Analyze Customer Sentiments: Identify trends in positive and negative feedback to improve product quality and service.
3⭐Improve Customer Engagement: Address common concerns or praise highlighted in reviews to build trust.
4🪧 Enhance Marketing Strategies: Discover what features or benefits customers value most for targeted promotions.
5📚 Track Competitor Insights: Compare your reviews with competitors to uncover strengths and opportunities.
6📋 Forecast Demand: Use review trends to predict popular products and plan inventory.

Your feedback

We are always working to improve Actors' performance. So, if you have any technical feedback about Shopee Reviews Scraper or simply found a bug, please create an issue on the Actor's Issues tab in Apify Console.