Trustpilot Full API — Reviews, Company, Category, Consumer & Insights

The only full Trustpilot API on Apify — not just a review scraper.

Every other Trustpilot actor on the Store gives you reviews and maybe a company card. This one gives you the whole surface: reviews with every filter combined, company details, category discovery, business + category search, autocomplete, consumer profiles with cross-company history, and a 89,000-company insights corpus, domain registration/trust intelligence, Tripadvisor, App Store, Google Play, and Crawl4AI website enrichment. One actor, 26 modes, priced to be the cheapest way to get reviews and the only way to get the rest.

26 modes in one actor · dedicated Standby enrichment endpoints · $0.20 / 1k reviews (cheapest full-coverage on the Store) · no 200-review / page-10 wall — server-side AWS-WAF handling.

What you get

• Reviews — full pagination past the typical 200-result / 10-page wall. Combine star rating, date range, language, topic, aspect, verified-only, has-reply, and free-text search in a single call. Filtered and unfiltered variants.
• Company details — TrustScore, star rating, review count, verification and claim status, country, website.
• Category discovery — browse a category's companies, recently-reviewed companies, newest companies, or the category's own metadata. Nobody else on the Store offers category browsing.
• Consumer profiles — a reviewer's profile plus their full review history across every company they've reviewed. Nobody else on the Store offers this.
• Search & autocomplete — business-unit search, category search, autocomplete suggestions, and semantic (meaning-based) suggestions.
• 89k-company Insights — query a pre-built corpus of ~89,000 Trustpilot companies by category, country, TrustScore range, review-count range, verification/claim status, or pull a top-N leaderboard for a category, or full facet breakdowns, or per-company stats — without scraping a thing.
• Business intelligence enrichments — RDAP/WHOIS and website trust, Tripadvisor discovery/reviews, free public Apple App Store and Google Play reviews, cross-source comparisons/topics/alerts, and optional structured Crawl4AI website extraction. Results persist to MongoDB by default for filters and analytics.

Modes

Set mode in the input and the actor calls the matching endpoint. Inputs you don't need for a given mode are simply ignored.

Mode	What it returns	Key inputs
reviews	Company reviews, unfiltered, paginated	domains[], maxItems
reviews_filtered	Company reviews with combinable filters	domains[], stars[], date, languages[], topics[], aspects[], verified, replies, search, sort, maxItems
review_count	Review count for a company (no scraping every review)	domains[], same filters
company_details	TrustScore, rating, review count, verification	domains[]
company_intelligence	Company details plus cross-source intelligence	domains[], optional source IDs, crawl4ai, includeTopics, refresh, noPersist
domain_intelligence	RDAP/WHOIS, DNS, TLS, HTTP and website trust	domains[], registrationOnly, refresh
tripadvisor_search	Tripadvisor location candidates and match scores	tripadvisorQuery or query, limit
tripadvisor_reviews	Tripadvisor location metadata and reviews	tripadvisorUrl or tripadvisorId (URL/type auto-resolved), optional tripadvisorType, domain, tripadvisorLimit, languages[]
app_store_reviews	Free public Apple app metadata and reviews	appStoreAppId, appStoreCountry, optional domain
google_play_reviews	Free public Google Play metadata, reviews and replies	googlePlayAppId, language/country/limit, optional domain
crawl4ai_enrichment	Structured public website intelligence	domains[], crawlMaxPages, companyName, refresh, noPersist
category_companies	Companies in a category	categoryId, country, trustScore[], subcategories[], claimed, maxItems
category_recent	Recently-reviewed companies in a category	same as above
category_newest	Newest companies in a category	same as above
category_details	Category metadata	categoryId, country
consumer	A reviewer's public profile	consumerIds[]
consumer_reviews	A reviewer's full review history	consumerIds[], maxItems
search_business	Search businesses by name/domain	query, country, sortBy, perPage
search_category	Search categories	query
suggestions	Autocomplete suggestions	query
categories_all	Full category catalogue	raw
semantic_suggestions	Meaning-based business suggestions	countryCode, query
insights_companies	Query the 89k-company corpus	query, category, country, minTrustScore, maxTrustScore, minReviews, maxReviews, verified, claimed, sortBy, order, maxItems
insights_top	Top-N companies for a category	categoryId, countryCode, minReviews, limit
insights_facets	Facet breakdown for a query	query, category, country
insights_company_stats	Per-company insight stats	businessUnitId

How we compare

	Ours	automation-lab	memo23	casper11515	canadesk
Model	PPE (future-proof)	PPE	PPE	Rental (sunset)	Rental (sunset)
Reviews / 1k	$0.20	$0.19–0.25	$0.50–0.75	$20/mo+usage	$5/mo+usage
Past-200 bypass	✅	✅	✅	❌ often fails	❌ 100-pg cap
Filters (stars+lang+topics+date+verified+replies+search)	✅ all, combinable	partial	partial (no topics/search)	single-value only	date-only (API mode)
Company details	✅	attached	✅	✅	aggregates
Category browse / discovery	✅	❌	❌	❌	❌
Business + category search	✅	❌	autosuggest only	❌	domain lookup
Autocomplete + semantic suggestions	✅	❌	❌	❌	❌
Full consumer profiles + history	✅	❌	partial	❌	❌
89k-company insights corpus	✅	❌	❌	❌	❌
Reliability signal	server-side WAF handling	99.4%, 0 reviews	4.7★ 99.6%	4.1★, many "0 results/crash"	3.31★

Apify is retiring monthly-rental actors — everything above is pay-per-event (PPE) or already sunsetting. We only compete on PPE, so the pricing above is apples-to-apples with what's staying on the Store.

Reviews price, per 1,000

Actor	$ / 1k reviews	Coverage
Ours	$0.20	reviews + discovery + consumer + insights
automation-lab	$0.19–0.25	reviews only
memo23	$0.50–0.75	reviews + search
casper11515	$20/mo + usage	reviews (rental, retiring Oct 2026)
canadesk	$5/mo + usage	reviews (rental, retiring Oct 2026)

automation-lab matches our per-review price but stops at reviews. memo23 adds breadth at 2.5–3.75× the cost. We give the breadth and the low price.

The complaints we fix

Every recurring failure in the rivals' reviews is a design choice we made differently:

Common complaint about other actors	How this actor avoids it
"Stops every time at 200 reviews / only scrapes to page 10"	Server-side AWS-WAF handling pages past the web wall; capped only by your maxItems.
"Run succeeds but returns 0 results" (open, unresolved on a rival)	Upstream errors fail the request with a real status code; pending partial pages are discarded and never charged.
"Uncaught exception / run hangs and gets killed"	The actor is a thin client over a battle-tested API — no browser, no WAF solving in the run, nothing to crash.
"Verified filter doesn't work / one star value at a time"	Stars, languages, topics, date, verified, replies and free-text all combine in a single call.
"You must already know the exact company URL"	Find companies by category, country, TrustScore, free-text or semantic search — no URL needed.
"$20/mo rental, and the model is being retired"	Pay-per-event only. No subscription, no forced migration — pay for exactly what you pull.

Pricing

Pay-per-event (PPE) — you're charged only for results actually delivered, per 1,000:

Event	Price / 1,000	Fires on
review	$0.20	each delivered Trustpilot, Tripadvisor, App Store, or Google Play review
count	$0.20	each review_count call
company	$0.50	each company/category-company or combined company-intelligence result
discovery	$2.50	each search/suggestion/category or Tripadvisor candidate
consumer	$3.50	each consumer profile item (consumer, consumer_reviews)
insights	$4.50	each corpus, domain-intelligence, or Crawl4AI result

Free trial: the first ~500 review results are free — try the actor before you're charged for anything.

Failed requests cost $0.00. The Actor has no run-start fee. Results and charges are committed only after every requested target and page succeeds. If the upstream API fails, no pending item is published, no result event is charged, batch runs finish as FAILED, and Standby requests return non-2xx so automated retries can detect the failure.

Example inputs

Reviews with filters (verified, 4-5 stars, last 3 months, English):

{
  "mode": "reviews_filtered",
  "domains": ["nike.com"],
  "stars": ["4", "5"],
  "date": "last3months",
  "languages": ["en"],
  "verified": true,
  "maxItems": 200
}

Company details for one or more domains:

{
  "mode": "company_details",
  "domains": ["nike.com", "adidas.com"]
}

Combined intelligence with a bounded website crawl:

{
  "mode": "company_intelligence",
  "domains": ["apify.com"],
  "crawl4ai": true,
  "crawlMaxPages": 3,
  "includeTopics": true
}

Google Play as a separate source (free public-store integration):

{
  "mode": "google_play_reviews",
  "googlePlayAppId": "com.whatsapp",
  "googlePlayLanguage": "en",
  "googlePlayCountry": "us",
  "googlePlayLimit": 10,
  "domain": "whatsapp.com"
}

Tripadvisor reviews from a location ID (the canonical URL/type is discovered automatically):

{
  "mode": "tripadvisor_reviews",
  "tripadvisorId": 1985911,
  "tripadvisorLimit": 20
}

Dedicated Standby endpoints

The generic /?mode=... API remains backward compatible. These enrichments also have direct GET paths:

• /trustpilot/company/intelligence?domain=apify.com&crawl4ai=true
• /trustpilot/domain/intelligence?domain=apify.com
• /trustpilot/tripadvisor/search?q=Hotel+Example+Montevideo
• /trustpilot/tripadvisor/reviews?locationId=1985911
• /trustpilot/app-store/reviews?appId=310633997&country=us
• /trustpilot/google-play/reviews?appId=com.whatsapp&limit=10
• /trustpilot/crawl4ai/enrichment?domain=apify.com&maxPages=3

Companies in the "bank" category, claimed only:

{
  "mode": "category_companies",
  "categoryId": "bank",
  "country": "US",
  "claimed": true,
  "maxItems": 100
}

Top companies in the "bank" category from the insights corpus:

{
  "mode": "insights_top",
  "categoryId": "bank",
  "countryCode": "US",
  "minReviews": 100,
  "limit": 25
}

Output sample

A normalized reviews item:

{
  "reviewId": "6123abf1c9a1b2003f1a2b3c",
  "title": "Fast shipping, great quality",
  "text": "Ordered on Monday, arrived Wednesday. Product matched the listing exactly.",
  "rating": 5,
  "publishedDate": "2026-06-02T10:15:00Z",
  "experienceDate": "2026-05-28T00:00:00Z",
  "language": "en",
  "verified": true,
  "consumerId": "5f9a1c2b3d4e5f6a7b8c9d0e",
  "consumerName": "Jordan P.",
  "companyDomain": "nike.com",
  "companyName": "Nike",
  "businessUnitId": "4d6cfb0b00006400057b52a5",
  "hasReply": true,
  "reply": "Thanks for the kind words, Jordan!",
  "url": "https://www.trustpilot.com/reviews/6123abf1c9a1b2003f1a2b3c",
  "_mode": "reviews",
  "_source": "trustpilot"
}

A normalized company_details item:

{
  "businessUnitId": "4d6cfb0b00006400057b52a5",
  "displayName": "Nike",
  "identifyingName": "nike.com",
  "domain": "nike.com",
  "trustScore": 4.2,
  "stars": 4,
  "numberOfReviews": 18342,
  "countryCode": "US",
  "primaryCategoryId": "clothing_store",
  "verified": true,
  "claimed": true,
  "_mode": "company_details",
  "_source": "trustpilot"
}

Compliance

This actor reads publicly available Trustpilot, Tripadvisor, App Store, Google Play, and company website pages and public API responses — no login, no private data, no scraping of content behind authentication. It does not collect personal data beyond what a reviewer or business has already published on their public Trustpilot page. You are responsible for using the data in a way that complies with Trustpilot's Terms of Service and applicable law (including GDPR and CCPA) in your jurisdiction and use case — the same standard every other Trustpilot actor on the Store operates under.