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Capterra Scraper

epctex/capterra-scraper
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403 errors

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misha_nv opened this issue
10 months ago

Hi - I seem to have just spent a lot of cycles on 403 errors. Can you look into my run ID and see what the issue might be?

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tugkan_epctex

10 months ago

Hey there!

Thank you very much for using our actor. After our investigation, we found out there might be two points related to it.

  1. A small bug that might be causing the 403s. Which is just fixed and deployed. You can use the latest version.
  2. Proxy quality. For the best results, we always suggest you use Residential Proxies. Within that, you can have a better experience with the actor.

Please let us know if you have any other questions or concerns. Best

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misha_nv-owner

10 months ago

Hi - the actor ran successfully however out of 140 URLs, only about half (77) returned with results. I did use the Residential Proxies.

I checked the logs and it looks like the ones that failed were supposed to go back into the queue to try again but that did not happen. Meaning it failed and wasn't retried.

Can I provide you the run ID without having it be visible by others? Should I open a new issue?

Developer
Maintained by Community
Actor metrics
  • 24 monthly users
  • 99.1% runs succeeded
  • 0.3 days response time
  • Created in Nov 2021
  • Modified 1 day ago