Software Advice

Collect software products, reviews, ratings and categories from Software Advice. Search by product name, provide product links or submit a list.

Features

Process	What you get
Product reviews	Titles, pros, cons, comments, ratings, dates and available vendor replies
Product ratings	Available rating summaries and star distributions
Categories	Software categories and their listed products

Reviews may include industry, company size and usage details when supplied by the reviewer. Coverage depends on the selected product and source access.

Quick start

{
  "process": "gn",
  "query": "zendesk",
  "maximum": 75
}

For multiple products, use queries, for example ["zendesk", "slack"]. This list replaces query when supplied. Product links can point to the main product page or its reviews page.

Collection options

Process	Results
gc	Software categories
gp	Products across categories
gb	Products in categories matching mycat
gn	Customer reviews
gr	Reviews in the compatible id/fields format
gt	Product rating summary and star distribution
gs	Product search matches

maximum limits results per product or category. maximumcats limits categories searched, and maxResults limits real results across the run. fromi starts category collection at a chosen position. Available public results can be fewer than the selected limits.

Product sorting supports recommendations, review count, average rating, alphabetical order and available FrontRunners. Review collection retrieves recent reviews first. Select a country to pass the corresponding regional setting to searches and collection.

Fields vary with the source. The legacy review format maps available current review fields; historical private identifiers and the retired industry-ID distribution are unavailable. Missing values remain empty.

Support

If access is blocked, retry later or select another proxy. Share your run URL and the affected product when requesting support.

Pricing

Each valid pay-per-event run with at least one input includes a shared minimum charge of 100 result units. Results above 100 are charged individually at the Pricing tab rate, plus any listed start fee. The minimum also applies when fewer results are returned or no matches are found. Clearly marked placeholder rows contain no scraped data; filter them out when exporting. Each separate run has its own minimum, including scheduled or API runs. Platform usage is included. Set a maximum run budget of at least $0.09.

Unsuccessful lookups

Where listed in the Pricing tab, a handled lookup problem that prevents a run from returning any real results produces one clear error record and a single $0.02 unsuccessful-lookup fee, in addition to any listed start fee.