Trustpilot Reviews Scraper

Requires Apify Residential proxy. Trustpilot blocks all datacenter IPs (including Apify's free datacenter proxy). The actor automatically routes through Apify's Residential proxy group, which is included on Starter ($49/mo) and above. On free plans the actor will return HTTP 403 errors. Add Residential proxy to your plan: https://apify.com/proxy/residential

Pulls Trustpilot ratings + recent reviews for any company. Returns:

• Overall TrustScore (out of 5) and total review count
• Rating distribution (how many 1-star, 2-star, etc.)
• Whether the company is Trustpilot-verified
• Up to 200 recent reviews per company (default 25), each with: rating, title, snippet, date, verified status, reviewer country
• The canonical Trustpilot URL

Why use this

• B2B sales prospecting: research a prospect's customer sentiment before the call. The 1-star reviews tell you the real objections their customers hit.
• Competitor monitoring: track competitor reputation week over week. Alert on rating drops.
• Due diligence: surface common complaints + praise before signing with a vendor.

Input

A list of company domains (e.g. hubspot.com) or full Trustpilot URLs. Slug lookups happen automatically.

{
  "companies": ["amazon.com", "hubspot.com", "shopify.com"],
  "max_reviews_per_company": 25,
  "min_review_rating": 1,
  "preview": false
}

Pricing

• Pay per company. US$0.05 per company analysed.
• Preview mode runs the first company free.
• Number of reviews fetched per company does not change the price.

Output

One dataset record per company:

{
  "company_domain": "amazon.com",
  "trustpilot_url": "https://www.trustpilot.com/review/amazon.com",
  "overall_score": 1.8,
  "total_reviews": 24593,
  "verified_company": false,
  "rating_distribution": { "1": 12000, "2": 4500, "3": 1200, "4": 1800, "5": 5093 },
  "recent_review_count": 25,
  "recent_reviews": [
    {
      "rating": 1,
      "title": "Worst customer service",
      "snippet": "After 3 hours on chat...",
      "date": "2026-05-28",
      "reviewer_country": "US",
      "verified_purchase": false
    }
  ],
  "scraped_at": "2026-05-30T22:25:00Z"
}

Pairs well with

• ai-sales-personalizer: Reference recurring review themes in outreach to that company. $0.10 to $0.20 per lead.
• saas-spend-scanner: Find which SaaS the negative reviewers are using. $0.01 to $0.03 per site.
• contact-details-extractor: Pull customer-service emails for outreach about competing service. $0.01 per site.

Integrations

This actor works out of the box with every Apify-supported integration:

• API: call via Apify API or any official SDK (Python, JavaScript, PHP, .NET). Returns a clean dataset URL.
• Schedule: set a daily, weekly, or custom cron cadence in Apify Console. Combine with notification for fresh feeds.
• Webhooks: wire ACTOR.RUN.SUCCEEDED to Slack, Discord, Zapier, Make, n8n, Pipedream, or any HTTPS endpoint.
• MCP: this actor is discoverable through Apify's hosted MCP server at mcp.apify.com for Claude, Cursor, Cline, Windsurf, and other MCP clients.
• n8n / Make / Zapier: native HTTP-Request integration. Trigger the actor on schedule, pipe results to Google Sheets, Airtable, your CRM, or any database.

Try it free

Every Apify user gets $5/month in free platform credits (around 250 events at this actor's per-event price). Run preview mode first to confirm output shape before scaling.

New to Apify? Sign up here to get free credits on signup.

What's New

• 2026-06-03: Metadata, categories, and SEO refreshed. Latest version live on Apify Store.

Last Updated

2026-06-03