Google Maps Reviews Scraper

Extract reviews from any Google Maps place page. Get detailed review data including ratings, reviewer names, review text, dates, likes, and owner responses. Perfect for sentiment analysis, reputation management, and customer feedback analysis.

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🧠 What it does

This actor scrapes reviews from a specific Google Maps place URL and extracts comprehensive review data including reviewer information, ratings, review text, dates, and more.

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✅ Use cases

• Sentiment Analysis: Analyze customer feedback and opinions
• Reputation Management: Monitor and respond to customer reviews
• Competitive Intelligence: Compare reviews across competitors
• Market Research: Understand customer preferences and pain points
• Business Intelligence: Track review trends over time

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📥 Input

Provide the following input fields:

{
  "placeUrl": "https://www.google.com/maps/place/Taj+Mahal/@27.1751496,78.0399535,17z/",
  "maxReviews": 100,
  "sortBy": "newest"
}

Input Parameters

Field	Type	Required	Description
placeUrl	string	✅ Yes	Google Maps place URL (must contain /maps/place/)
maxReviews	integer	No	Maximum number of reviews to scrape (default: 100, max: 5000). Cached reviews are automatically used when available.
sortBy	string	No	Sort order: newest, highest, lowest, or relevant (default: newest)

💡 Smart Caching: This actor automatically caches reviews to avoid re-scraping. If you've already scraped reviews from a place, subsequent runs will be much faster!

How to get the Place URL

1. Open Google Maps in your browser
2. Search for any place (restaurant, hotel, attraction, etc.)
3. Click on the place to open its details
4. Copy the URL from your browser's address bar
5. Paste it into the placeUrl input field

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📤 Output

The actor saves structured review data into the default dataset.

Sample Output

{
  "placeName": "Taj Mahal",
  "placeRating": "4.6",
  "placeTotalReviews": 125847,
  "placeUrl": "https://www.google.com/maps/place/Taj+Mahal/@27.1751496,78.0399535,17z/",
  "reviewId": "ChZDSUhNMG9nS0VJQ0FnSURGN...",
  "reviewUrl": "https://www.google.com/maps/reviews/ChZDSUhNMG9nS0VJQ0FnSURGN...",
  "reviewText": "Absolutely stunning monument! A must-visit when in India. The architecture is breathtaking and the history is fascinating.",
  "publishedDate": "2 weeks ago",
  "rating": 5,
  "likes": 42,
  "reviewImages": [
    "https://lh5.googleusercontent.com/p/AF1QipM...",
    "https://lh5.googleusercontent.com/p/AF1QipN..."
  ],
  "reviewContext": "Visited with family",
  "detailedRatings": {
    "Service": 5,
    "Atmosphere": 5
  },
  "ownerResponseText": "Thank you for visiting! We're glad you enjoyed your experience.",
  "reviewerName": "John Doe",
  "reviewerId": "112345678901234567890",
  "reviewerUrl": "https://www.google.com/maps/contrib/112345678901234567890",
  "reviewerPhoto": "https://lh3.googleusercontent.com/a-/ALV...",
  "reviewerReviewCount": 156,
  "isLocalGuide": true,
  "scrapedAt": "2025-10-03T09:35:26.123Z"
}

📄 Output Fields Explained

Field	Type	Description
Place Information
placeName	string	Name of the place/business
placeRating	string	Overall rating of the place
placeTotalReviews	number	Total number of reviews for this place
placeUrl	string	Google Maps URL of the place
Review Information
reviewId	string	🆔 Unique identifier for the review
reviewUrl	string	🆔 Direct URL to the review
reviewText	string	📝 Full text of the review
publishedDate	string	📅 When the review was posted (relative time)
rating	number	🌟 Rating given by this reviewer (1-5 stars)
likes	number	Number of likes/helpful votes on the review
reviewImages	array	📷 List of image URLs attached to the review
reviewContext	string	💬 Context of the visit (e.g., "Dine in", "Takeout")
detailedRatings	object	📊 Detailed ratings per service (e.g., Food: 5, Service: 4)
Owner Response
ownerResponseText	string	✅ Response from the business owner (if any)
Reviewer Information
reviewerName	string	🧛 Name of the reviewer
reviewerId	string	🆔 Unique identifier for the reviewer
reviewerUrl	string	🆔 Profile URL of the reviewer
reviewerPhoto	string	🖼 Profile image URL of the reviewer
reviewerReviewCount	number	✍️ Total number of reviews by this reviewer
isLocalGuide	boolean	👋 Whether the reviewer is a Local Guide
Metadata
scrapedAt	string	ISO timestamp of when the data was scraped

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🚀 How to Use

On Apify Platform

1. Go to Apify Console
2. Click "Try Actor" or create a Task
3. Enter your input:

   {
     "placeUrl": "https://www.google.com/maps/place/Taj+Mahal/@27.1751496,78.0399535,17z/",
     "maxReviews": 100,
     "sortBy": "newest"
   }
   

4. Run the Actor
5. Download your results in JSON, CSV, or Excel formats

⚡ Performance Tip: The actor automatically caches reviews. Re-running for the same place will be significantly faster!

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🤝 Support

If you encounter any issues or have questions, please open an issue on GitHub or contact support.