Public Customer Proof Signal Agent

Turn a public customers, case studies, testimonials, reviews, wall-of-love, or homepage social-proof page into a compact customer-proof snapshot for sales research, procurement, vendor evaluation, and AI-agent workflows.

The Actor fetches only the supplied public page, parses visible HTML/text, and reports whether the product appears to have credible customer proof with evidence URLs and risk labels.

What It Detects

• Customer logo/name hints from image alt text and visible logo lists.
• Testimonial or wall-of-love hints from visible quotes and attributed praise.
• Case study and customer story links.
• Industry hints such as healthcare, finance, ecommerce, education, manufacturing, logistics, SaaS, security, and marketing.
• Metric-backed claims such as percentages, time saved, ROI, customers, users, reviews, and stars.
• Public review-platform links such as G2, Capterra, Trustpilot, Gartner Peer Insights, Product Hunt, GetApp, TrustRadius, and SourceForge.
• Optional focus-term matches.
• Risk labels, missing fields, diagnostics, evidence URLs, and a stable proofHash.

Safety Boundary

• Public HTTP/HTTPS HTML or text pages only.
• No browser rendering, JavaScript execution, login, cookies, forms, private APIs, whole-site crawling, private review sites, or personal enrichment.
• Rejects credentials, path parameters, query strings, fragments, localhost, .local, private/non-global IPs, sensitive account paths, and token-like path segments.
• HTML/text response size is capped at 3 MB, including gzip decompression.
• Discovered links are sanitized and reported as evidence only; they are not fetched.

Pricing Intent

Pricing model: PAY_PER_EVENT

• apify-actor-start: minimum run-start event.
• useful-customer-proof-result: charged only for useful customer-proof snapshots that are new or changed.

Error, partial, unchanged, focus-miss, low-evidence, low-confidence, and low-completeness records should not charge the useful event. Do not configure apify-default-dataset-item.

Example Input

{
  "urls": ["https://www.intercom.com/customers"],
  "focusTerms": ["Support", "SaaS"],
  "requestTimeoutSecs": 20
}

Example Output Shape

{
  "status": "ok",
  "normalizedUrl": "https://example.com/customers",
  "title": "Acme Customers",
  "proofPageType": "customers",
  "customerLogoHints": [{"name": "Acme Corp"}],
  "testimonialHints": [{"quote": "We reduced onboarding time by 42%."}],
  "caseStudyLinks": [{"text": "Read the Acme case study", "url": "https://example.com/customers/acme"}],
  "metricClaims": [{"claim": "Trusted by 2,000+ teams"}],
  "reviewPlatformLinks": [{"platform": "G2", "url": "https://www.g2.com/products/example/reviews"}],
  "matchedFocusTerms": ["Acme", "Healthcare"],
  "proofScore": 0.9,
  "changeStatus": "new",
  "billableEventName": "useful-customer-proof-result"
}