Support Macro Writer (AI) - Zendesk/Intercom Macros avatar
Support Macro Writer (AI) - Zendesk/Intercom Macros

Pricing

Pay per usage

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Support Macro Writer (AI) - Zendesk/Intercom Macros

Support Macro Writer (AI) - Zendesk/Intercom Macros

Generate customer support macros, troubleshooting flows, and escalation rules from your product context and common issues (great for Zendesk/Intercom/HelpScout).

Pricing

Pay per usage

Rating

0.0

(0)

Developer

Anass Seb

Anass Seb

Maintained by Community

Actor stats

1

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1

Total users

1

Monthly active users

13 hours ago

Last modified

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Support Macro Writer (AI) — Macros, Troubleshooting, Escalation Rules

🛟 Macros • 🛠️ Troubleshooting • ⤴️ Escalation

Build a high-quality support knowledge base fast: generate support macros, troubleshooting flows, and escalation rules from your product context and recurring issues.

Ideal for Zendesk / Intercom / HelpScout teams (you can copy-paste outputs into your tool of choice).

Keywords (SEO)

customer support macros, troubleshooting guide generator, escalation playbook, support operations, helpdesk automation, ai support assistant, support SOP

Input

  • productContext (string): what the product is, who uses it
  • commonIssues (string): issues, error messages, edge cases
  • tone (string)
  • language (string)
  • maxMacros (int)

Output

Dataset items:

  • macro_id
  • title
  • category
  • content
  • when_to_use
  • escalation_rule

Example input

{
"productContext": "B2B SaaS for invoices. Users connect Stripe and export PDFs.",
"commonIssues": "Sync fails with 401, missing invoices, PDF export slow...",
"tone": "Friendly and precise",
"maxMacros": 25
}