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HelpScout Docs
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HelpScout Docs

HelpScout Docs

Try for free

2 hours trial then $15.00/month - No credit card required now

Get Categories and Articles from any public HelpScout Help Center. It's fast and costs little.


  • Get Categories
  • List Articles List
  • Get All Articles

How it works.

  1. Enter the HelpScout subdomain to be analyzed.

  2. Select a process to run (e.g., Get Categories).

  3. Set the crawler options.

  4. Run it! 馃帀


  1. The Maximum of requests per crawl must be higher than the total of articles in the Help Center, or set to 0 (unlimited). Otherwise you will get no results. You can find out how many articles exist by running the process "Get Articles List" first.

  2. The error "Error: Resource [URL] served Content-Type text/plain, but only text/html, text/xml, application/xhtml+xml, application/xml, application/json are allowed. Skipping resource." likely means the Help Center you entered does not exist.


Always use a proxy!

Open a new issue or contact support.


Maintained by Community
Actor metrics
  • 1 monthly users
  • 100.0% runs succeeded
  • days response time
  • Created in Oct 2023
  • Modified 5 months ago