Features

• Get Categories
• List Articles List
• Get All Articles

How it works.

1. Enter the HelpScout subdomain to be analyzed.

2. Select a process to run (e.g., Get Categories).

3. Set the crawler options.

4. Run it! 🎉

Troubleshooting

1. The Maximum of requests per crawl must be higher than the total of articles in the Help Center, or set to 0 (unlimited). Otherwise you will get no results. You can find out how many articles exist by running the process "Get Articles List" first.

2. The error "Error: Resource [URL] served Content-Type text/plain, but only text/html, text/xml, application/xhtml+xml, application/xml, application/json are allowed. Skipping resource." likely means the Help Center you entered does not exist.

Support

Always use a proxy!

Open a new issue or contact support.

Cheers!