Pricing

$2.00 / 1,000 reviews

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Tripadvisor Reviews Scraper

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Developed by

Maximillian Copelli

Get and download reviews for chosen places on Tripadvisor. Extract the review text, URL, rating, date of travel, published date, basic reviewer info, owner's response, helpful votes, images, review language, place details. Download reviews in XML, JSON, CSV.

4.3 (6)

Pricing

$2.00 / 1,000 reviews

Total users

4.3K

Monthly users

404

Runs succeeded

>99%

Issues response

0.38 hours

Last modified

4 days ago

Travel

Back to issues Create new issue

Crawler does not return value for urls

Closed

everguest opened this issue

Hi,

We tried to use Tripadvisor actor to scrape the following urls, but it does not return any result for these urls:

We check the urls and they have reviews on Tripadvisor.

Furthermore, we checked the logs made by the actor and we recognised an error log. I have enclosed a photo about the error log.

Thank you

Lukáš Průša (lukas.prusa)

Hi, thanks for opening this issue!

I can confirm, there seems to be some bug in the crawling. It's for sure tied to our recent changes to it, clearly it fails for some specific hotels for whatever reason. We will investigate and fix this :)

In the meantime, please keep using the previous 0.0.100 version - Run Options -> Build -> 0.0.100. It's pretty much the same thing, there have only been some small bug fixes in the latest version. Changelog:

Fixed extraction of review's ownerResponse field, which was sometimes getting already removed responses
- Also fixed the ownerResponse.responder and ownerResponse.connectionToSubject fields

I will keep you updated here, thanks!

Kristýna Lhoťanová (lhotanok)

Hi, the issue has been resolved! You can now use the latest version of the scraper again. Here’s an example test run: https://console.apify.com/view/runs/rwAb7HoArUde8eiNj

Test input:

{
  "maxItemsPerQuery": 500,
  "reviewRatings": [
    "ALL_REVIEW_RATINGS"
  ],
  "reviewsLanguages": [
    "ALL_REVIEW_LANGUAGES"
  ],
  "scrapeReviewerInfo": true,
  "startUrls": [
    {
      "url": "https://www.tripadvisor.com/Attraction_Review-g295424-d676922-Reviews-Burj_Khalifa-Dubai_Emirate_of_Dubai.html",
      "method": "GET"
    },
    {
      "url": "https://www.tripadvisor.com/Restaurant_Review-g274887-d6691676-Reviews-Mazel_Tov-Budapest_Central_Hungary.html",
      "method": "GET"
    }
  ],
  "lastReviewDate": ""
}

everguest

Thank you for bug fixing and fast reply.

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