Tripadvisor Reviews Scraper
Pay $2.00 for 1,000 reviews
Tripadvisor Reviews Scraper
Pay $2.00 for 1,000 reviews
Get and download reviews for chosen places on Tripadvisor. Extract the review text, URL, rating, date of travel, published date, basic reviewer info, owner's response, helpful votes, images, review language, place details. Download reviews in XML, JSON, CSV.
Maximillian CopelliActor Metrics
410 Monthly users
4.4 / 5 (5)
73 bookmarks
>99% runs succeeded
5.7 days response time
Created in Jan 2023
Modified 2 days ago
Reviews present on website but not returned in response.
I noticed reviews between 9th February and 16th February are not fetched. See the actor run link that I have attached. The property url that I have passed in startUrls has 2 reviews on 14th February 2025. I passed lastReviewDate of 13-02-2025, and still no reviews were returned in response. I noticed there were also some build issues with actor in the given timeframe. We should have been informed in due time, if there was some issue.
Hi, thanks for opening this issue!
We are sorry for any problems that this may've caused in your internal system. There was a bug in our extraction of images on TripAdvisor due to an update that they've introduced. This was causing the scraper to fail on certain images, both for hotels/restaurants/locations and also for review images.
The locations were affected by this since the TripAdvisor change. We are not really sure when that could've been, as the places we have in our tests were not impacted. Our scraping method for reviews was a bit outdated, so we updated it on the 9th of February, which fixed some smaller bugs, but also introduced this big failing one. Same as for the places, this only affected some review images, so most reviews should've been scraped fine. We've fixed it back on the 17th of February.
For the run that you've linked, it seems like the reviews were not scraped due to a different problem though. TripAdvisor verifies all reviews before letting them be posted on the website, so it often happens that some reviews take a few days to get verified. Therefore, being added "into the past" after a few days. Coincidentally, the place that you've linked now has some review images that cause the bug to appear, here is an example of how the bug looked in the logs: https://console.apify.com/actors/Hvp4YfFGyLM635Q2F/runs/37weWBbq45SJdQlTZ#log
Here is a related issue for this bug: https://console.apify.com/actors/Hvp4YfFGyLM635Q2F/issues/w2VP9UdwnzflGZK2e
Again, we are very sorry for any troubles that this might've caused you. Thanks and happy scraping!
