Trip.com Hotels Scraper 🏨

Scrape hotels and guest reviews from Trip.com. Search a city by dates to pull matching hotels — name, star rating, guest score, price (with total incl. taxes), coordinates and more — or point it at a hotel to pull every guest review with ratings, sub-ratings, trip type, room and the hotel's reply. Pure HTTP — no login, no browser, no CAPTCHA. JSON or CSV.

✨ Why use this scraper

• Two verticals in one actor. Scrape hotels (search a city + dates) and reviews (per hotel) — most scrapers do only one.
• The deepest hotel schema — up to 60 fields. Name, star rating, guest score + review count, nightly price and total incl. taxes, discount strike-price, coordinates, address, city, category, images, tags and Trip.com rankings.
• Full reviews with sub-ratings. Every review carries the text, overall rating and sub-ratings (location / service / room / facility), trip type, room, check-in date, language, helpful-count, photos — and the hotel's reply.
• Real prices, real totals. Both the nightly rate and the all-in total (incl. taxes & fees), plus discounts — as Trip.com actually shows them.
• Pure HTTP. No headless browser, no CAPTCHA solver — via residential proxies. Fast, cheap, reliable.
• Flat, spreadsheet-ready rows. One row per hotel or per review. Open the CSV and filter.

🎯 Use cases

You are…	Use it to…
Revenue / OTA analyst	Track hotel prices (incl. taxes) and availability across a city over time.
Hotel / brand	Monitor competitors' scores, rankings and guest sentiment (reviews mode).
Reputation / CX team	Pull every review for a property with sub-ratings and trip type for analysis.
Travel app / aggregator	Feed structured hotel + review data into your own product.
Researcher	Build a dataset of hotel pricing, quality and guest feedback by market.

📥 Supported inputs

Mode	Input	Output
Hotels — city	cityId: "338" + checkIn / checkOut	Matching hotels for that city + dates
Hotels — URL	searchUrls: ["https://www.trip.com/hotels/list?city=338&checkin=…"]	Hotels for that pasted list URL
Reviews	hotelUrls: ["https://www.trip.com/hotels/detail/?hotelId=2194717"] (or hotelIds)	Every guest review for each hotel

The city ID is the city= value in any Trip.com hotel list URL (e.g. 338 = London). Not supported: booking, member-only prices, or anything behind a Trip.com login.

🔄 How it works

1. Hotels — for each city/URL the actor reads Trip.com's own hotel-list data and pages through the results, flattening each hotel to one row.
2. Reviews — for each hotel it calls Trip.com's guest-review API and paginates to the full review count.
3. Emit — hotels are de-duplicated by hotel ID, reviews by review ID; everything is pushed as flat rows, via rotating residential proxies, no browser.

⚙️ Input parameters

Field	Type	Default	Description
cityId	string	—	Trip.com city ID (the city= value in a list URL).
checkIn / checkOut	string	—	Dates, YYYY-MM-DD.
adults / rooms	integer	2 / 1	Occupancy.
currency	string	USD	Price currency.
searchUrls	array	—	Paste Trip.com hotel list URLs (alternative to city + dates).
hotelUrls	array	—	Hotel detail URLs → scrape their reviews.
hotelIds	array	—	Hotel IDs → scrape their reviews.
maxReviewsPerHotel	integer	100	Cap on reviews per hotel (reviews mode).
maxItems	integer	200	Max rows per run. Free-tier capped at 100.
maxConcurrency	integer	6	Parallel fetches.
proxy	object	Residential	Residential rotation keeps large pulls stable.

Example — hotels

{ "cityId": "338", "checkIn": "2026-07-20", "checkOut": "2026-07-21", "maxItems": 100 }

Example — reviews

{ "hotelUrls": ["https://www.trip.com/hotels/detail/?hotelId=2194717"], "maxReviewsPerHotel": 200 }

📊 Output overview

Two row shapes share one dataset. Hotel rows (hotels mode) carry the property, pricing and location; review rows (reviews mode) carry one guest review each. Prices come both as the nightly rate and the all-in total incl. taxes, exactly as Trip.com displays them.

📦 Output samples

Hotel row:

{
  "hotelId": "2194717",
  "name": "The Dorchester",
  "url": "https://www.trip.com/hotels/detail/?hotelId=2194717",
  "starRating": 5,
  "guestScore": 9.8,
  "scoreDescription": "Outstanding",
  "reviewCount": 95,
  "price": 1690,
  "displayPrice": "US$1,690",
  "totalPrice": "Total (incl. taxes & fees): US$2,028",
  "cityName": "London",
  "address": "Mayfair",
  "latitude": 51.507018,
  "longitude": -0.152243,
  "category": "Hotel",
  "rankLabel": "2026 Global 100 - Luxury Hotels",
  "imageCount": 6,
  "source": "search"
}

Review row:

{
  "reviewId": "1784337459",
  "hotelId": "2194717",
  "content": "From entering until leaving the standard of service is unsurpassed…",
  "rating": 10,
  "ratingLevel": "Outstanding",
  "ratingLocation": 10,
  "ratingService": 10,
  "ratingRoom": 10,
  "travelType": "Business traveler",
  "roomName": "Superior Room",
  "createDate": "2025-12-16 23:10:22",
  "checkinDate": "2025-12-01 00:00:00",
  "language": "en",
  "usefulCount": 0,
  "hotelReply": null,
  "source": "review"
}

🗂 Key output fields

Field	Meaning
name / starRating / guestScore / reviewCount	Hotel name, official stars, guest score and how many reviews.
price / displayPrice / totalPrice / strikePrice	Nightly price, as displayed, the all-in total incl. taxes, and any pre-discount price.
latitude / longitude / address / cityName	Where the hotel is.
category / rankLabel / tags	Property type, Trip.com ranking, highlights.
content / rating / ratingLevel	(review) The review text, overall score and label.
ratingLocation / ratingService / ratingRoom / ratingFacility	(review) Sub-ratings.
travelType / roomName / checkinDate	(review) Trip type, room stayed in, stay date.
hotelReply / usefulCount / imageUrls	(review) The hotel's reply, helpful votes, review photos.

❓ FAQ

Do I need a Trip.com account or API key? No — no login and nothing to supply. The actor reads public data only.

Where do I find the city ID? Open a hotel search on Trip.com and copy the city= value from the URL (e.g. .../hotels/list?city=338 → 338).

How many hotels does a city search return? The top hotels for that city and dates (ranked as Trip.com ranks them), each with the full field set. For a specific hotel's complete data, use reviews mode with its URL.

How many reviews can I get per hotel? Up to the hotel's full review count — paginated automatically. Cap it with maxReviewsPerHotel.

Why is price sometimes null? Some listings show no bookable rate for the given dates; displayPrice reflects what Trip.com returns.

How fresh is the data? Live — each run hits the current listings and reviews.

💬 Support

Found a bug or need an extra field? Open an issue on the actor's Issues tab and we'll take a look.

🛠 Additional services

Need scheduled runs, another travel site, or a custom feed? Reach out via the Apify contact form on the actor page.

🔎 Explore more scrapers

See the full memo23 actor catalog →

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⚠️ Disclaimer

This Actor is an independent tool and is not affiliated with, endorsed by, or sponsored by Trip.com, Trip.com Group, Ctrip, or any of their subsidiaries or affiliates. All trademarks mentioned are the property of their respective owners.

The scraper accesses only publicly available hotel and review pages — no authenticated endpoints, member-only prices, or content behind a Trip.com login. Users are responsible for ensuring their use complies with Trip.com's Terms of Service, applicable data-protection law (GDPR, CCPA, etc.), and any contractual obligations of their own organisation.

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