⭐ Capterra Reviews Scraper [From 💰$0.65/1K]

What does Capterra Reviews Scraper do?

Capterra Reviews Scraper is a B2B SaaS Voice-of-Customer (VoC) and competitive intelligence Actor that extracts verified software buyer reviews for Capterra (capterra.com) products—returning structured review datasets with id, title, rating, author, pros, cons, description, and url.

Whether you are building competitive SaaS battlecards, analyzing Gartner Digital Markets buyer sentiment, or feeding verified software feedback into AI research agents, this Actor delivers clean review datasets in seconds.

🛡️ Zero Proxy Configuration Required: Anti-blocking and regional routing are handled automatically out of the box — just paste your target Capterra URLs and click Start.

What data can you extract with Capterra Reviews Scraper?

⭐ Rating & Review Headline — numeric rating score, review title, and unique review id
👍 Verified Buyer Pros (pros) — positive feature highlights and workflow benefits praised by software buyers
👎 Verified Buyer Cons (cons) — product drawbacks, missing features, and UX friction points reported by customers
📝 Full Review Commentary (description) — complete review body and buyer experience commentary
👤 B2B Reviewer Persona (author) — verified reviewer name, job role, and industry segment
🔗 Direct Review Permalink (url) — canonical URL to the software review record

Why scrape Capterra B2B SaaS reviews?

💪 Competitive SaaS battlecards — uncover exact buyer complaints (cons) and feature praise (pros) across competing software products
🕵️ High-intent buyer feedback — analyze verified customer feedback from SMB, Mid-Market, and Enterprise software buyers
✨ Ready-to-analyze JSON & CSV output — every review is normalized into consistent fields without HTML noise
👍 Zero proxy or account setup — automatic session management and anti-blocking out of the box

How do I use Capterra Reviews Scraper?

1. Click Try for free on the Actor page to open Apify Console.
2. Paste one or more Capterra software review URLs into Start URLs (startUrls, for example https://www.capterra.com/p/135003/Slack/reviews/).
3. Set Max Results (maxItems) to choose how many software reviews to collect.
4. Click Start to launch the extraction run.
5. Export your Capterra software review dataset from the Dataset tab in JSON, CSV, Excel, or HTML table format.

Input

Capterra Reviews Scraper accepts a simple 2-parameter JSON input. Click on the Input tab for the interactive form.

{
  "startUrls": [
    {
      "url": "https://www.capterra.com/p/135003/Slack/reviews/"
    }
  ],
  "maxItems": 40
}

⭐ startUrls — array of Capterra software review URLs on capterra.com (for example https://www.capterra.com/p/135003/Slack/reviews/)
🔢 maxItems — maximum number of software reviews to collect per run (default: 40; Free plan runs are capped at 40 items per run, while paid Apify plans support unlimited extraction)

Output sample

Results are streamed in real time to your default Apify Dataset:

[
  {
    "id": "capterra-reviews-scraper-1",
    "title": "Channels help keep discussions organized by project, team, or topic.",
    "rating": 4.7,
    "author": "Verified Software Buyer",
    "pros": "Channels help keep discussions organized by project, team, or topic.",
    "cons": "Notifications can become overwhelming across many active workspaces.",
    "description": "Channels help keep discussions organized by project, team, or topic.",
    "url": "https://www.getapp.com/collaboration-software/a/slack/"
  }
]

How much does it cost to scrape Capterra reviews?

Capterra Reviews Scraper uses Pay-Per-Event (PPE) pricing (apify-default-dataset-item) with a $0.00 Actor start fee—you only pay for verified software reviews delivered to your dataset:

🆓 Free plan — $0.005 per review ($5.00 / 1,000 reviews, up to 40 reviews/run)
🥉 Starter (Bronze) plan — $0.0012 per review ($1.20 / 1,000 reviews)
🥈 Scale (Silver) plan — $0.00085 per review ($0.85 / 1,000 reviews)
🥇 Business+ (Gold) plan — $0.00065 per review ($0.65 / 1,000 reviews)

💡 Predictable, All-Inclusive Pay-Per-Event Pricing: There is a $0.00 run start fee and no separate proxy configuration required. You only pay the flat per-result rate above for data successfully delivered to your dataset — works out of the box on both Free and Paid Apify plans.

How many results can you scrape with Capterra Reviews Scraper?

Capterra Reviews Scraper can extract hundreds to thousands of verified B2B software reviews per run on paid Apify plans (up to 40 reviews per run on the Free plan).

Want to scrape G2 reviews, Trustpilot reviews, or SaaS tech stacks?

Combine Capterra Reviews Scraper with our companion B2B intelligence Actors:

⭐ G2 Software Reviews Scraper — dedicated G2.com B2B software reviews, star ratings, pros/cons, and reviewer job titles
⭐ Trustpilot Reviews Scraper — extract verified Trustpilot customer reviews, star ratings, experience dates, and company replies
🛠️ Website Tech Stack, Contacts & AI Markdown Scanner — detect 7,000+ SaaS technologies, analytics tools, and verified contacts across any company domain list
📧 Website Contact & Email Scraper — extract business emails, phone numbers, and LinkedIn company links from any website

Integrations and Capterra Reviews Scraper

Capterra Reviews Scraper connects seamlessly with your CRM, product analytics, and AI stack via Apify integrations:

• No-Code & AI Workflows — pipe Capterra reviews into Make, Zapier, n8n, or Clay to summarize competitor pain points with OpenAI or Claude.
• Spreadsheets & BI — sync structured title, pros, cons, and rating columns directly into Google Sheets, Airtable, Notion, BigQuery, or Snowflake.

Using Capterra Reviews Scraper with the Apify API

You can launch runs and fetch dataset items programmatically using the official apify-client SDKs for Node.js and Python, or connect this Actor to AI research agents via the Apify MCP Server (https://mcp.apify.com).

Check the API tab for ready-to-copy Node.js, Python, and cURL code snippets.

Frequently asked questions about Capterra Reviews Scraper

🎯 Which Capterra URLs are supported?
You can pass any Capterra software review page URL on capterra.com (such as https://www.capterra.com/p/135003/Slack/reviews/).

🛡️ Do I need to configure proxies to use this Actor?
No — everything works out of the box with zero setup. Regional routing, session management, and anti-blocking are handled automatically so you do not need to configure custom proxy settings.

Is it legal to scrape public Capterra reviews?

Our scrapers are ethical and only extract publicly available software review ratings and commentary. They do not access private user accounts or non-public data. For more details on the legality of web scraping, read Apify's guide on is web scraping legal.

Your feedback

We keep this Actor under active maintenance. If a run finishes successfully but returns fewer results than you expected, hangs, or errors — please open an Issue before posting a public review so we can diagnose and fix it for you.

🛠️ How to report — Use the Actor’s Issues tab in Apify Console. Include the run ID, your input JSON, and what you expected vs. what you got.
⏱️ Response time — We aim to reply within 24 hours on business days.
⭐ Reviews — Happy with the results? A short positive review helps other users find a reliable scraper. Ran into a problem? Open an Issue first — we’ll work with you to resolve it before you leave a rating.