Capterra Reviews Scraper — Daily Software Reviews Feed

A Capterra reviews scraper: a daily feed of new software reviews from Capterra and TrustRadius for any SaaS product.

Stream B2B software reviews from Capterra — ratings, pros, cons and reviewer role for competitive review monitoring.

Public reviews only — reviewer identities are shown exactly as published on the source platform.

📊 Sample Output

source	productSlug	productUrl	reviewUrl	scrapedAt	error
capterra	152577/Salesforce-com	https://www.capterra.com/p/152577/Salesforce-com	https://www.capterra.com/p/152577/Salesforce-com	2026-09-25T03:20:58.886602Z	HTTP 403

Real rows from run iMqNLtjNwfSmMebzy on build 0.0.4 (2026-09-25), unedited apart from masked emails/phones and shortened long text; fields the source does not publish are empty.

⚙️ Sample inputs

This is the Store example input — the same input Apify's automated check runs — so it is proven to return rows on the current build. Paste it into the input form, or send it through the API, CLI or a schedule:

{
  "products": [
    {
      "source": "capterra",
      "productSlug": "152577/Salesforce-com"
    }
  ],
  "maxReviewsPerProduct": 50,
  "minRating": 1,
  "maxRating": 5,
  "includeReviewerProfile": true,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "BUYPROXIES94952"
    ]
  }
}

🔧 Input reference

Field	Type	Default	What it does
products (required)	array	[{"source": "capterra", "productSlug": "152577/Salesforce-c…	List of products to fetch reviews for. Each item is an object with source (capterra | trustradius | g2), productSlug, and optional productUrl. Max 50 products per run. For C…
sinceDate	string		Only emit reviews newer than this ISO date (YYYY-MM-DD). Leave blank for all available reviews.
maxReviewsPerProduct	integer	50	Maximum number of reviews to capture per product.
minRating	integer	1	Only include reviews with rating >= this value (1-5).
maxRating	integer	5	Only include reviews with rating <= this value. Set to 3 for displacement-leads use case (unhappy reviewers).
includeReviewerProfile	boolean	true	When true, pull the reviewer's role, company size, and industry from the review byline.
proxyConfiguration	object	{"useApifyProxy": true, "apifyProxyGroups": ["BUYPROXIES949…	Apify proxy configuration. Defaults to residential proxy group BUYPROXIES94952.

🧾 JSON sample record

One real record from run iMqNLtjNwfSmMebzy (emails/phones masked, long text shortened):

{
  "source": "capterra",
  "productSlug": "152577/Salesforce-com",
  "productName": "",
  "productUrl": "https://www.capterra.com/p/152577/Salesforce-com",
  "reviewId": "",
  "reviewUrl": "https://www.capterra.com/p/152577/Salesforce-com",
  "rating": null,
  "title": "",
  "body_pros": "",
  "body_cons": "",
  "body_overall": "",
  "reviewerName": "",
  "reviewerRole": "",
  "reviewerCompanyName": "",
  "reviewerCompanySize": "",
  "reviewerIndustry": "",
  "verified": false,
  "useCase": "",
  "wouldRecommend": null,
  "publishedAt": "",
  "scrapedAt": "2026-09-25T03:20:58.886602Z",
  "source_blocked": true,
  "error": "HTTP 403"
}

💰 Pricing

Event	Price (USD)	When it is charged
Actor Start (apify-actor-start)	$0.02	Charged when the Actor starts running. Number of events charged depends on Actor memory (one event per GB, minimum one event).
Review captured (review-pushed)	$0.05	Charged for each review parsed and pushed to dataset (Capterra / TrustRadius / G2 sources).

Pay-per-event: you pay only for what the run delivers. A run that delivers nothing bills no result events (only the actor-start event, when the actor defines one). Example: a run that delivers 100 results costs 100 × $0.05 = $5.00 plus the start fee.

🔗 Related Actors

More from the NexGenData Social, video & reviews family:

• Google Play Reviews Scraper — App Reviews API
• Google Play Store Scraper — App Metadata & ASO Data API
• iOS App Store Reviews Scraper — No API Key, Pay Per Record

9 more in this family on the NexGenData Store page.

⏰ Run this as a weekly review monitor (recommended)

New reviews land continuously. Schedule a weekly sweep (0 8 * * 1) and catch fresh reviews as they post — always-on review monitoring.

📊 What you get

Clean JSON, one record per review (full output has 10 fields):

• product — Product
• category — Category
• reviewer_name — Reviewer name
• reviewer_role — Reviewer role
• rating — Rating
• review_title — Review title
• pros — Pros
• cons — Cons
• review_date — Review date
• source_url — Source url

Pricing: $0.05 per review (Pay-Per-Event) — about 20 per $1. Actor start fee $0.02 per run. Live prices are in the Pricing table below.

🤖 Use with AI agents

Point Claude, the OpenAI Agents SDK, an n8n flow or any MCP-aware client at it and pull data on demand.

Agentic payments (x402): Supports agentic payment via x402 — agents can call this actor with USDC, no API key required.

🔗 Related actors

Review & app intelligence family — monitor reviews across every platform, score them, pipe them to Notion:

Apple App Store · Google Play Store · Google Play Reviews · iOS App Store Reviews · Google Maps Reviews · Amazon Reviews · AI Sentiment Analyzer · Review Intelligence to Notion

Agent front door — Review Intelligence MCP: Review Intelligence MCP

This actor is currently private — treated and ready for review.

Public web data, assembled for research and monitoring.