eBay Seller Reputation & DSR Feedback Lookup

Look up eBay seller feedback and reputation from a seller's public feedback profile. Get individual feedback entries (rating, comment, item, price, buyer context, verified-purchase status and public seller replies), plus a seller profile summary with feedback score, positive percentage, member-since date, 1/6/12-month rating counts, all four Detailed Seller Ratings and store metadata such as items sold and followers.

Use seller usernames, profile URLs or store URLs, choose one of 14 eBay marketplaces, filter by feedback role, rating, period or item title/ID, and collect only feedback with buyer photos or only buyer-written feedback when you need a cleaner dataset.

What this actor does

• Feedback rows — one row per feedback entry: rating, comment, item title/URL/ID, price with currency, buyer context, verified-purchase flag, buyer photos, automated-feedback flag and public seller replies
• Seller profile summaries — one summary row per seller: feedback score, total feedback received, 12-month positive percentage, member-since date, location, Top Rated / business / ID-verified / store badges, 1/6/12-month positive/neutral/negative counts and all four Detailed Seller Ratings
• Store metadata — store name, description, positive percentage, items sold, followers, store image and store URL when the seller runs an eBay Store
• Marketplace selection — United States, United Kingdom, Germany, Australia, Canada, France, Italy, Spain, Ireland, Netherlands, Poland, Switzerland, Austria and Belgium
• Filters — feedback role (seller/buyer/left for others), positive/neutral/negative rating, 1/6/12-month period, newest/relevance sort, item title or ID search, photos-only and automated-feedback toggle
• Incremental collection — stop each seller at feedback IDs you already have from a previous run
• Clean records — omit-empty output: fields eBay does not show for a record are left out, never sent as null or a placeholder

Input

Field	Type	Default	Description
mode	Select	feedback	feedback rows, sellerProfile summaries, or both
sellerUsernames	List	–	eBay usernames, member profile URLs or feedback profile URLs
storeUrls	List	–	eBay store URLs (https://www.ebay.com/str/<seller>); the URL's eBay site is used
marketplace	Select	US	eBay site for plain usernames and the default for store URLs
feedbackType	Select	All	All received feedback, received as seller, received as buyer, or left for others
ratingType	Select	All	All, Positive, Neutral or Negative
period	Select	All	All time, past month, past 6 months or past 12 months
sortBy	Select	Newest	Newest first or most relevant
itemSearch	Text	–	Only feedback for a matching item title or item ID
imagesOnly	Boolean	false	Only feedback entries with a buyer photo
includePhotos	Boolean	false	Fetch every buyer photo for entries with more than one
includeAutomated	Boolean	true	Include eBay's automated positive feedback entries
maxItems	Integer	25	Maximum feedback rows across all sellers
maxFeedbackPerSeller	Integer	500	Per-seller feedback cap
maxPages	Integer	20	Safety cap on feedback pages followed per seller
stopAtFeedbackIds	List	[]	Stop each seller at the first known feedback ID (the known row is excluded)

At least one of sellerUsernames or storeUrls must be provided. If neither is given, the actor falls back to a known-good seller so a run always produces real output.

The prefill is the cheapest run with output: one seller, all ratings and 3 rows.

Output per feedback row (recordType: "feedback")

Field	Type	Description
feedbackId	String	eBay's own identifier for the feedback entry
sellerUsername	String	The seller this feedback was left for
marketplace	String	The eBay site used (US, UK, DE, ...)
feedbackRole	String	receivedAsSeller, receivedAsBuyer, leftForOthers or all
rating	String	positive, neutral or negative
comment	String	The feedback comment
itemTitle	String	Title of the item the feedback refers to
itemUrl	String	Link to the item
itemId	String	eBay item ID
priceFormatted	String	Price as eBay displays it, e.g. "GBP 4.82" or "US $409.36"
itemPriceValue	Number	Numeric price
itemPriceCurrency	String	ISO currency code
itemImageUrl	String	Buyer-attached photo preview, when present
itemImageUrls	List	Buyer-attached photo URLs; one preview by default, every photo with includePhotos
itemImageCount	Integer	Number of buyer-attached photos
buyerUsername	String	Buyer name as eBay masks it (e.g. "r***c")
buyerFeedbackCount	Integer	Legacy name for the buyer's feedback score
buyerFeedbackScore	Integer	The buyer's feedback score
buyerFeedbackStar	String	Buyer's star level code, e.g. RED_STAR
buyerFeedbackStarLabel	String	Human-readable buyer star level
buyerPrivateFeedback	Boolean	True when eBay marks the buyer's profile private
automatedFeedback	Boolean	True for eBay's automated feedback entries
verifiedPurchase	Boolean	True when eBay marks a verified purchase
dateRange	String	eBay's relative time label, e.g. "Past month"
replies	List	Public seller replies: {author, dateRange, comment}
sellerFeedbackScore	Integer	Seller's overall feedback score
sellerTotalFeedbackCount	Integer	Total feedback entries eBay says the seller received
sellerPositiveFeedbackPercent	Number	12-month positive percentage
sellerPositiveFeedbackCount12Months	Integer	Positive count behind the percentage
sellerNegativeFeedbackCount12Months	Integer	Negative count behind the percentage
sellerPositiveRatingCount1Month	Integer	Positive ratings, last month
sellerPositiveRatingCount6Months	Integer	Positive ratings, last 6 months
sellerPositiveRatingCount12Months	Integer	Positive ratings, last 12 months
sellerNeutralRatingCount1Month	Integer	Neutral ratings, last month
sellerNeutralRatingCount6Months	Integer	Neutral ratings, last 6 months
sellerNeutralRatingCount12Months	Integer	Neutral ratings, last 12 months
sellerNegativeRatingCount1Month	Integer	Negative ratings, last month
sellerNegativeRatingCount6Months	Integer	Negative ratings, last 6 months
sellerNegativeRatingCount12Months	Integer	Negative ratings, last 12 months
sellerDsrAccurateDescription	Number	"Accurate description" DSR average, out of 5
sellerDsrAccurateDescriptionRatingsCount	Integer	Ratings behind that average
sellerDsrReasonableShippingCost	Number	"Reasonable shipping cost" DSR average
sellerDsrReasonableShippingCostRatingsCount	Integer	Ratings behind that average
sellerDsrShippingSpeed	Number	"Shipping speed" DSR average
sellerDsrShippingSpeedRatingsCount	Integer	Ratings behind that average
sellerDsrCommunication	Number	"Communication" DSR average
sellerDsrCommunicationRatingsCount	Integer	Ratings behind that average
sellerMemberSince	String	ISO member-since date
sellerMemberSinceRaw	String	eBay's original member-since wording
sellerLocation	String	Member location as eBay shows it
sellerIsBusinessSeller	Boolean	Registered as a business seller
sellerIsIdVerified	Boolean	ID-verified badge
sellerIsStoreOwner	Boolean	eBay Store badge
sellerIsTopRated	Boolean	Top Rated Seller badge
sellerAvatarUrl	String	Seller avatar URL
sellerStoreUrl	String	Seller's eBay Store URL
sellerAutomatedFeedbackCount	Integer	eBay automated-feedback count
sellerRevisedFeedbackCount	Integer	Revised feedback count
sourceUrl	String	Feedback profile URL
scrapedAt	String	ISO 8601 extraction timestamp

Output per seller profile (recordType: "sellerProfile")

Seller profile rows carry the same seller* fields as feedback rows, plus:

Field	Type	Description
sellerStoreName	String	Store display name
sellerStoreUrl	String	Store URL
sellerStoreDescription	String	Store description
sellerStorePositiveFeedbackPercent	Number	Store positive-feedback percentage
sellerStoreItemsSoldText	String	Items sold as displayed, e.g. "51.7M"
sellerStoreItemsSoldCount	Integer	Items sold expanded to a number
sellerStoreFollowersText	String	Followers as displayed, e.g. "498K"
sellerStoreFollowersCount	Integer	Followers expanded to a number
sellerStoreImageUrl	String	Store image URL

Output per error row (recordType: "error")

When a seller cannot be reached, does not exist or has no public feedback, the actor emits one error row for that seller with sellerUsername, marketplace, sourceUrl, error and scrapedAt, then continues with any other requested sellers.

Examples

Check one seller's recent feedback

{
  "sellerUsernames": ["musicmagpie"],
  "maxItems": 50
}

Audit negative feedback in the last 12 months

{
  "sellerUsernames": ["discountcomputerdepot"],
  "ratingType": "Negative",
  "period": "Past12Months",
  "maxItems": 100
}

Get seller profile summaries

{
  "sellerUsernames": ["musicmagpie", "discountcomputerdepot"],
  "mode": "sellerProfile"
}

Look up a seller by store URL on the UK site

{
  "storeUrls": ["https://www.ebay.co.uk/str/musicmagpie"],
  "maxItems": 50
}

Read feedback as a seller on the German site

{
  "sellerUsernames": ["medimops"],
  "marketplace": "DE",
  "feedbackType": "Seller",
  "maxItems": 50
}

Only feedback with buyer photos

{
  "sellerUsernames": ["discountcomputerdepot"],
  "imagesOnly": true,
  "maxItems": 20
}

Monitor new feedback with known IDs

{
  "sellerUsernames": ["discountcomputerdepot"],
  "sortBy": "Newest",
  "stopAtFeedbackIds": ["2255274619024"],
  "maxItems": 100
}

Search feedback for an item

{
  "sellerUsernames": ["discountcomputerdepot"],
  "itemSearch": "Dell",
  "maxItems": 20
}

Use cases

• Seller due diligence — read recent feedback, negative comments, replies and DSR scores before buying
• Reputation audits — track a seller's positive percentage, rating counts and DSR averages over time
• Competitive benchmarking — compare feedback volume, positive share and DSR across sellers
• Complaint mining — pull negative or neutral feedback and surface recurring shipping, condition or communication issues
• Marketplace analytics — collect the same seller across multiple eBay marketplaces
• Research datasets — export feedback rows with item, price and seller context for analysis

Data source and reliability

This actor reads eBay's public seller feedback profiles (https://www.ebay.<site>/fdbk/feedback_profile/<seller>) and public store pages. No login, cookies, API key or proxy setup is required, and none is accepted as input. The actor handles connections automatically.

The actor tries eBay's feedback host and market site first, falls back to the public Google Translate mirror when a market site serves a verification challenge, and keeps a muted headless-browser fallback for the rare case where every HTTP path is blocked. Pages are fetched with retries and exponential backoff on 429/5xx. Pagination is server-side (page_id), so results are addressable and repeatable.

Limitations

• Exact feedback dates are not public. eBay shows relative buckets ("Past month", "Past 6 months", "Past year", "More than a year ago"). The actor reports eBay's own wording and does not invent a date.
• Buyer identities are masked by eBay. The actor reports the public masked name (e.g. "r***c") and never attempts to unmask it.
• No lifetime neutral total is published. The actor reports the 1/6/12-month neutral counts that eBay publishes and does not infer a lifetime number.
• Rating filters cover the last 12 months. eBay only applies an overall-rating filter within that window; the actor requests the 12-month view when a rating filter is set with period "All".
• Item-title/ID search cannot be combined with eBay's period or rating filters. The actor searches the item title/ID and checks the rating (and period when possible) itself.
• The public feedback list is finite. eBay stopped serving older pages for some profiles; the actor stops cleanly at the source's last page or at your maxPages / maxItems cap and says so in the run status message.
• Some sellers have no public feedback or a private profile. Those sellers get an error row or a profile without the missing fields.
• Item links are eBay listing pages. A listing that has ended may return a 404/403 page even though the itemUrl is the canonical /itm/<id> link from eBay's feedback page; the feedback row itself remains valid.
• Store metadata is only fetched in seller-profile modes. Feedback-only runs include the store URL from the feedback page but not the store's items-sold/followers figures.
• Full photo galleries need includePhotos. eBay's feedback list exposes one preview per entry even when the buyer attached several photos. With includePhotos, the actor calls eBay's public feedback-detail endpoint once per entry that has more than one photo and returns the full gallery.
• The Google Translate mirror can translate visible text when it is used as a fallback. The actor requests the page in the marketplace's own language to keep comments in their original language; the direct eBay path is preferred.
• The actor is not affiliated with eBay. It reads only public pages and does not access private or login-gated data.

FAQ

Q: Do I need an eBay account or API key? A: No. The actor reads only public feedback and store pages.

Q: Why is the buyer name partially hidden? A: eBay masks buyer names on public feedback profiles for privacy. The actor reports exactly what eBay shows.

Q: Why is there no exact feedback date? A: eBay publishes only relative time buckets for individual feedback entries on the public profile.

Q: Can I get only seller feedback, not buyer feedback? A: Yes. Set feedbackType to Seller. Use Buyer or LeftForOthers for the other sides of the ledger, or All for everything.

Q: Can I get a seller's reputation without pulling every feedback row? A: Yes. Set mode to sellerProfile. You get one summary row per seller with the score, positive percentage, rating counts, DSR and store metadata.

Q: Can I collect the same seller on another eBay site? A: Yes. Set marketplace for plain usernames, or use a store URL on the site you want.

Q: What happens when a seller does not exist? A: That seller gets a clear error row and the run continues with any other requested sellers.

Q: Can I get every buyer photo? A: Yes. Set includePhotos to true; the actor fetches the public feedback-detail gallery for entries with more than one photo. It adds one request per such entry.

Q: Is there a row limit? A: Yes. maxItems caps rows across the run, maxFeedbackPerSeller caps one seller and maxPages is a safety cap on pagination. eBay may also stop serving older pages.