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from $1.50 / 1,000 results

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Trip.com Reviews Scraper

Try for free

Scrape hotel reviews, ratings, and owner replies from Trip.com by hotel URL or hotel ID.

Pricing

from $1.50 / 1,000 results

Rating

0.0

(0)

Developer

One House

Actor stats

Bookmarked

Total users

Monthly active users

2 days ago

Last modified

What you get

Hotel name, aggregate rating, and review count
Review text and title / comment level
Rating on Trip.com’s 10-point scale
Author name, avatar, and review count
Travel date, travel type, and room type
Photos and videos (when available)
Owner reply text and date
Full raw review object for advanced use

How to use

Open this Actor and click Start
Add Trip.com hotel URLs under Hotel URLs, or paste hotel IDs under Hotel IDs
Set Max reviews per hotel (0 = all)
Optionally keep Trip.com reviews only enabled to exclude partner-source mixes
Run and download results from the Dataset tab

Finding the hotel ID

The hotel ID appears in Trip.com hotel URLs, for example:

https://www.trip.com/hotels/detail/?hotelId=2509106
https://www.trip.com/hotels/.../hotel-detail-2509106/
https://tr.trip.com/hotels/.../hotel-detail-2509106.html

Input example

{
  "startUrls": [
    { "url": "https://www.trip.com/hotels/detail/?hotelId=2509106" }
  ],
  "maxReviews": 100,
  "nativeOnly": true
}

Output example

Each dataset item is one review:

{
  "reviewId": "1864052832",
  "hotelId": "2509106",
  "hotelName": "Example Hotel",
  "title": "Outstanding",
  "text": "Great stay, excellent food and service.",
  "rating": 10,
  "ratingScale": 10,
  "authorName": "Guest User",
  "publishedAt": "2026-03-03T00:52:50.000Z",
  "travelDate": "2026-02-01T00:00:00.000Z",
  "travelTypeText": "Family",
  "replyText": null,
  "source": "tripcom",
  "scrapedAt": "2026-07-11T12:00:00.000Z"
}

A hotel summary is also saved in the key-value store as HOTEL_INFO_{hotelId}.

Tips

Use maxReviews to control cost on hotels with many reviews.
Ratings on Trip.com use a 1–10 scale (ratingScale: 10).
Add multiple hotel URLs in one run to batch scraping.
Enable Apify Proxy if you scrape large volumes.

Limitations

Only public Trip.com hotel reviews are returned.
Some hotels may have fewer native Trip.com reviews than the total count shown on the page.

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