🏨 Booking.com Reviews Scraper

Collect guest reviews from any Booking.com hotel page in seconds. Extract review scores, text, reviewer details, stay information, room types, and photos without coding. Perfect for hotel managers monitoring reputation, travel researchers analyzing guest feedback patterns, and businesses downloading Booking.com review data for competitive benchmarking across multiple properties.

The Booking.com Reviews Scraper collects guest reviews with up to 26 data fields per review, filter by score and country, and multi-language support.

✨ What Does It Do

• 🖼️ Reviewer Photo - Capture guest profile images to verify reviewer authenticity and build community profiles
• 📝 Review Text - Extract positive and negative comments separately for sentiment analysis and trend identification
• ⭐ Review Score - Collect individual review ratings to identify satisfaction patterns and score distribution
• 👤 Reviewer Profile - Gather reviewer name, country, traveler type, and total reviews for demographic analysis
• 🛏️ Stay Details - Extract room type, stay dates, and number of nights to segment feedback by accommodation category
• 📸 Review Photos - Collect photo URLs from guest reviews for visual content analysis and authenticity verification
• 📊 Hotel Metrics - Capture overall hotel rating, review count, and category breakdowns for competitive analysis
• 📅 Review Timeline - Get submission dates to track review trends and identify seasonal satisfaction patterns

🔧 Input

• Hotel URLs - One or more Booking.com hotel or reviews page URLs. The tool automatically converts hotel URLs to the matching reviews page.
• Max Items - Maximum number of reviews to collect across all hotels. Free users: up to 100. Paid users: up to 1,000,000.
• Max Reviews Per Hotel - Maximum reviews to collect from each individual hotel property.
• Sort Reviews By - Choose order: Relevance (default, newest first), Score high to low, or Score low to high.
• Cutoff Date - Stop collecting when reviews older than this date are found. Format: YYYY-MM-DD. Works best with default sorting.
• Review Scores Filter - Only collect reviews within these ranges: Superb (9-10), Good (7-8.9), Average/Passable (5-6.9), Poor (0-4.9), or All scores.
• Minimum Score - Only collect reviews with a score equal to or above this value (0-10 scale).
• Only Reviews With Photos - When enabled, collect only reviews that include guest photos.
• Reviewer Country Filter - Only collect reviews where the reviewer country contains this text (e.g., 'United' matches 'United States').
• Language - Set the language for review pages (e.g., en-gb, en-us, es, fr, de).
• Proxy Configuration - Optional. Configure proxy settings for reliable access from different geographic locations.

Example input:

{
  "startUrls": [
    {
      "url": "https://www.booking.com/reviews/us/hotel/the-plaza.en-gb.html"
    }
  ],
  "maxItems": 100,
  "maxReviewsPerHotel": 50,
  "sortReviewsBy": "f_relevance",
  "reviewScores": ["ALL"],
  "minScore": 7,
  "onlyWithPhotos": false,
  "language": "en-gb"
}

📊 Output

Each review includes up to 26 data fields. Download as JSON, CSV, or Excel.

🖼️ Reviewer Photo	📝 Review ID	👤 Reviewer Name	🌍 Reviewer Country
🗣️ Reviewer Type	🛏️ Room Type	📅 Stay Date	🌙 Number of Nights
📝 Review Title	✅ Positive Text	❌ Negative Text	⭐ Review Score
👍 Helpful Votes	👤 User Review Count	📤 Submitted Via	📅 Review Date
🏨 Hotel Name	⭐ Hotel Rating	📊 Hotel Rating Label	📈 Total Hotel Reviews
🎯 Hotel Rating Scores	📸 Review Photos	🔗 Review URL	🕐 Scraped At
🏷️ Country Code	⚠️ Error Status

💎 Why Choose the Booking.com Reviews Scraper?

Feature	Our Actor	Etsy Review Scraper (getdataforme)	Glassdoor Reviews Scraper (getdataforme)
Filter by review score	✔️	❌	✔️
Extract reviewer location	✔️	❌	✔️
Multi-language support	✔️	❌	Partial
Filter by stay details	✔️	❌	❌
Collect room type	✔️	❌	❌
Extract hotel metrics	✔️	❌	Partial
Date range filtering	✔️	❌	❌
Per-hotel review limits	✔️	❌	Partial
Helpful votes metric	✔️	❌	❌
Proxy support	✔️	❌	❌
Reviewer profile data	✔️	❌	❌
Multi-hotel collection	✔️	❌	❌

📋 How to Use

No technical skills required. Follow these simple steps:

1. Sign Up: Create a free account with $5 credit
2. Find the Tool: Search for "Booking.com Reviews Scraper" in the Apify Store and configure your input
3. Run It: Click "Start" and watch your results appear

That's it. No coding, no setup, no complicated configuration. Now you can export your data in CSV, Excel, or JSON format.

🎯 Business Use Cases

• 📊 Hotel Managers - Monitor competitor review scores and highlight common guest complaints to improve service before losing bookings
• 💼 Revenue Managers - Track competitor review sentiment during peak seasons to adjust rates and identify service gaps affecting occupancy rates
• 🔍 Reputation Managers - Collect reviews from multiple properties in one run to centralize reputation monitoring and respond to issues across your portfolio

❓ FAQ

🔍 How does it work? The scraper visits Booking.com hotel review pages, extracts guest reviews with scores, comments, reviewer details, and photos, then saves the data to a dataset in JSON, CSV, or Excel format.

📊 How accurate is the data? Data accuracy is very high since the scraper directly parses the HTML from Booking.com's official pages. All extracted fields are present on the page and parsed using reliable patterns.

📅 Can I schedule this to run automatically? Yes. Use Apify Scheduler or integrate with Make, Zapier, or other workflow tools to run the scraper on a schedule and collect new reviews automatically.

⚖️ Is it allowed to scrape Booking.com? The data on Booking.com review pages is publicly available. You're responsible for complying with Booking.com's Terms of Service and local laws. Public data collection for legitimate business purposes is typically acceptable.

🛡️ Will Booking.com block me? Booking.com actively monitors scraping. Use residential proxies (recommended in the input settings) to distribute requests across different IP addresses and avoid detection or blocking.

⚡ How long does a typical run take? A run collecting 100 reviews typically takes 2-5 minutes depending on network speed and the number of hotels. Larger collections (1,000+ reviews) may take 30 minutes to several hours.

⚠️ Are there any limits? Free users can collect up to 100 results per run. Paid users can collect up to 1,000,000 results per run.

🔗 Integrate Booking.com Reviews Scraper with any app

• Make - Automate workflows
• Zapier - Connect 5000+ apps
• GitHub - Version control integration
• Slack - Get notifications
• Airbyte - Data pipelines
• Google Drive - Export to spreadsheets

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Browse our complete collection of data extraction tools for more.

🚀 Ready to Start?

Create a free account with $5 credit and collect your first 100 results for free. No coding, no setup.

🆘 Need Help?

• Check the FAQ section above for common questions
• Visit the Apify support page for documentation and tutorials
• Contact us to request a new scraper, propose a custom project, or report an issue at Tally contact form

⚠️ Disclaimer

This Actor is an independent tool and is not affiliated with, endorsed by, or sponsored by Booking.com or any of its subsidiaries. All trademarks mentioned are the property of their respective owners.