⭐ Trustpilot Reviews Scraper

🕒 Last updated: 2026-05-05

Collect customer reviews and business data from Trustpilot without coding. Download ratings, review text, reviewer details, verification status, and company replies as CSV, Excel, or JSON. Perfect for brand monitoring, sentiment analysis, competitor research, and customer feedback aggregation from one of the world's most trusted review platforms.

The Trustpilot Reviews Scraper collects up to 1 million reviews per run with filtering by rating, language, verification status, and company replies.

✨ What Does It Do

• 📊 Star Rating - Analyze customer satisfaction across 1-5 star ratings to understand overall sentiment and identify problem areas
• 💬 Review Text - Extract full review content for deeper sentiment analysis, NLP processing, and customer insights
• 👤 Reviewer Name and Country - Identify reviewer location and track geographic patterns in feedback across regions
• ✅ Verified Badge - Flag verified purchases to prioritize authentic feedback and filter out suspicious reviews
• 🔗 Company Replies - Capture company responses and reply dates to understand engagement and management approach
• 📅 Review Dates - Track publication, experience dates, and updates for trend analysis and temporal patterns

🔧 Input

• Maximum Reviews - Set how many reviews to collect (1 to 1,000,000 for paid accounts, max 100 for free users)
• Trustpilot Company URLs - Add direct links to company review pages or use Company Domain instead
• Company Domain - Enter the domain and the scraper finds the Trustpilot page automatically
• Filter by Stars - Focus on specific ratings for complaints or praise, or leave empty for all
• Review Language - Filter by ISO code or "all" to include every language available
• Sort By - Choose most recent or most relevant reviews as your starting point
• Only Verified Reviews - Enable to collect only verified purchases for higher authenticity
• Only Reviews with Company Replies - Enable to focus on reviews the company has responded to
• Proxy Configuration - Add residential proxies for best results on restricted networks

Example input:

{
  "startUrl": [{"url": "https://www.trustpilot.com/review/amazon.com"}],
  "maxItems": 100,
  "filterStars": ["4", "5"],
  "filterLanguage": "en",
  "sortBy": "recency",
  "onlyVerified": false,
  "onlyWithReplies": false
}

📊 Output

Each review includes up to 15 data fields. Download as JSON, CSV, or Excel.

📊 Star Rating	💬 Review Text	📝 Review Title
👤 Reviewer Name	🌍 Reviewer Country	✅ Verified Purchase
📅 Published Date	📅 Experience Date	📅 Updated Date
🔗 Company Reply	📅 Reply Date	👍 Likes Count
🏢 Company Name	🌐 Company Domain	🔗 Review URL
🔗 Company URL	🕐 Scraped At	🏷️ Language

💎 Why Choose the Trustpilot Reviews Scraper?

Feature	Our Actor	Etsy Review Scraper (getdataforme)	Glassdoor Reviews Scraper (getdataforme)
Scrape Trustpilot reviews	✔️	❌	❌
Filter by star rating	✔️	❌	❌
Filter by language	✔️	❌	❌
Extract company replies	✔️	❌	Partial
Multiple companies per run	✔️	❌	❌
Sort by recency or relevance	✔️	❌	❌
Up to 1M results per run	✔️	❌	Partial
Only verified reviews filter	✔️	❌	❌
Advanced filtering options	✔️	❌	❌
Reviewer location data	✔️	Partial	❌
Export to CSV, Excel, JSON	✔️	✔️	✔️
Pagination support	✔️	✔️	✔️

📋 How to Use

No technical skills required. Follow these simple steps:

1. Sign Up: Create a free account with $5 credit
2. Find the Tool: Search for "Trustpilot Reviews Scraper" in the Apify Store and configure your input
3. Run It: Click "Start" and watch your results appear

That's it. No coding, no setup, no complicated configuration. Now you can export your data in CSV, Excel, or JSON format.

🎯 Business Use Cases

• 📊 Competitive Intelligence - Monitor competitor reviews to identify service gaps and pain points your marketing can address
• 💼 Customer Success Team - Analyze company reply patterns to improve customer service training
• 📈 Market Researcher - Aggregate reviews to benchmark satisfaction and identify industry trends

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✨ Why choose this Actor

	Capability
🎯	Built for the job. Scoped specifically to this data source so you skip the parser engineering entirely.
🔖	Structured output. Clean, typed fields ready for analysis, dashboards, or downstream pipelines.
⚡	Fast. Optimized request patterns return results in seconds, not minutes.
🔁	Always fresh. Every run pulls live data, so the dataset reflects the source as of run time.
🌐	No infra to manage. Apify handles proxies, retries, scaling, scheduling, and storage.
🛡️	Reliable. Battle-tested across many runs and edge cases, with graceful error handling.
🚫	No code required. Configure in the UI, run from CLI, schedule via cron, or call from any language with the Apify SDK.

📊 Production-grade structured data without the engineering overhead of building and maintaining your own scraper.

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📈 How it compares to alternatives

Approach	Cost	Coverage	Refresh	Filters	Setup
⭐ Trustpilot Reviews Scraper (this Actor)	$5 free credit, then pay-per-use	Full source coverage	Live per run	Source-native filters supported	⚡ 2 min
Build your own scraper	Engineering hours	Full once built	Whenever you maintain it	Custom code	🐢 Days to weeks
Paid managed APIs	$$$ monthly	Vendor-defined	Live	Vendor-defined	⏳ Hours
Third-party data dumps	Varies	Subset, often stale	Periodic	None	🕒 Variable

Pick this Actor when you want broad coverage, server-side filtering, and no pipeline maintenance.

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🚀 How to use

1. 📝 Sign up. Create a free account with $5 credit (takes 2 minutes).
2. 🌐 Open the Actor. Go to the Trustpilot Reviews Scraper page on the Apify Store.
3. 🎯 Set input. Configure the input fields in the form (or paste a JSON), then set maxItems.
4. 🚀 Run it. Click Start and let the Actor collect your data.
5. 📥 Download. Grab your results in the Dataset tab as CSV, Excel, JSON, or XML.

⏱️ Total time from signup to downloaded dataset: 3-5 minutes. No coding required.

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💼 Business use cases

📊 Data & Analytics Build trend reports and dashboards from live source data Feed BI tools, warehouses, and ML pipelines with structured records Run periodic snapshots to track changes over time Compare segments, regions, or categories with consistent fields	🏢 Operations & Strategy Monitor competitor moves, pricing, and inventory shifts Build internal directories and lookup tools backed by current data Power workflows that depend on fresh source records Cut manual data-gathering time from hours to minutes
🎯 Marketing & Growth Identify market opportunities and trending topics Research target audiences and customer personas at scale Power lead-generation pipelines with verified records Track sentiment, reviews, or social signals over time	🛠️ Engineering & Product Prototype features that need real-world data without owning a crawler Replace fragile in-house scrapers with a managed Actor Wire datasets into your apps via the Apify API or webhooks Skip the proxy, retry, and parsing maintenance entirely

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🌟 Beyond business use cases

Data like this powers more than commercial workflows. The same structured records support research, education, civic projects, and personal initiatives.

🎓 Research and academia Empirical datasets for papers, thesis work, and coursework Longitudinal studies tracking changes across snapshots Reproducible research with cited, versioned data pulls Classroom exercises on data analysis and ethical scraping	🎨 Personal and creative Side projects, portfolio demos, and indie app launches Data visualizations, dashboards, and infographics Content research for bloggers, YouTubers, and podcasters Hobbyist collections and personal trackers
🤝 Non-profit and civic Transparency reporting and accountability projects Advocacy campaigns backed by public-interest data Community-run databases for local issues Investigative journalism on public records	🧪 Experimentation Prototype AI and machine-learning pipelines with real data Validate product-market hypotheses before engineering spend Train small domain-specific models on niche corpora Test dashboard concepts with live input

🤖 Ask an AI assistant about this scraper

Open a ready-to-send prompt about this ParseForge actor in the AI of your choice:

• 💬 ChatGPT
• 🧠 Claude
• 🔍 Perplexity
• 🅒 Copilot

💰 How much does it cost?

Apify gives you $5 in free monthly credits on the Apify Free plan, enough to test Trustpilot Reviews Scraper and pull a real sample dataset. For ongoing usage:

• Starter plan ($49/month) — Recommended for individuals running Trustpilot Reviews Scraper regularly. Includes higher concurrency and larger datasets.
• Scale plan ($499/month) — Recommended for teams running Trustpilot Reviews Scraper at production scale.

Pay-Per-Event pricing means you only pay for what you actually use. Failed runs are never charged. See the Pricing tab on this Actor's page for exact event prices.

💡 Tips for using Trustpilot Reviews Scraper

• Start with a small maxItems (3-10) to validate output format before running larger jobs.
• Use Apify Schedules to run Trustpilot Reviews Scraper on a recurring basis and keep your dataset fresh.
• Export via Integrations: Apify connects to Google Sheets, Airbyte, Make, Zapier, and direct webhooks — pipe your data anywhere.
• Monitor with webhooks: trigger downstream workflows the moment a run finishes.
• Re-run failed items: if any individual records error out, re-run with their inputs only. Failed events are not charged.

⚖️ Is it legal to use Trustpilot Reviews Scraper?

Yes. Trustpilot Reviews Scraper only collects publicly available data. Web scraping public data has been confirmed as legal by US courts (see hiQ Labs v. LinkedIn) and is widely used for research, market analysis, and business intelligence.

However, you are responsible for:

• Respecting the source website's Terms of Service.
• Complying with GDPR, CCPA, and other applicable data-protection laws when personal data is involved.
• Not republishing copyrighted content without permission.

If you have specific compliance concerns, consult your legal team. See the Apify legal docs for more.

❓ Frequently Asked Questions

🔌 Integrate with any app

Trustpilot Reviews Scraper connects to any cloud service via Apify integrations:

• Make - Automate multi-step workflows
• Zapier - Connect with 5,000+ apps
• Slack - Get run notifications in your channels
• Airbyte - Pipe results into your warehouse
• GitHub - Trigger runs from commits and releases
• Google Drive - Export datasets straight to Sheets

You can also use webhooks to trigger downstream actions when a run finishes. Push fresh data into your product backend, or alert your team in Slack.

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🚀 Ready to Start?

Create a free account with $5 credit and collect your first 100 results for free. No coding, no setup.

🆘 Need Help?

• Check the FAQ section above for common questions
• Visit the Apify support page for documentation and tutorials
• Contact us to request a new scraper, propose a custom project, or report an issue at Tally contact form

⚠️ Disclaimer

This Actor is an independent tool and is not affiliated with, endorsed by, or sponsored by Trustpilot or any of its subsidiaries. All trademarks mentioned are the property of their respective owners.

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