⭐ Trustpilot Reviews Scraper

Collect customer reviews and business data from Trustpilot without coding. Download ratings, review text, reviewer details, verification status, and company replies as CSV, Excel, or JSON. Perfect for brand monitoring, sentiment analysis, competitor research, and customer feedback aggregation from one of the world's most trusted review platforms.

The Trustpilot Reviews Scraper collects up to 1 million reviews per run with filtering by rating, language, verification status, and company replies.

✨ What Does It Do

• 📊 Star Rating - Analyze customer satisfaction across 1-5 star ratings to understand overall sentiment and identify problem areas
• 💬 Review Text - Extract full review content for deeper sentiment analysis, NLP processing, and customer insights
• 👤 Reviewer Name and Country - Identify reviewer location and track geographic patterns in feedback across regions
• ✅ Verified Badge - Flag verified purchases to prioritize authentic feedback and filter out suspicious reviews
• 🔗 Company Replies - Capture company responses and reply dates to understand engagement and management approach
• 📅 Review Dates - Track publication, experience dates, and updates for trend analysis and temporal patterns

🔧 Input

• Maximum Reviews - Set how many reviews to collect (1 to 1,000,000 for paid accounts, max 100 for free users)
• Trustpilot Company URLs - Add direct links to company review pages or use Company Domain instead
• Company Domain - Enter the domain and the scraper finds the Trustpilot page automatically
• Filter by Stars - Focus on specific ratings for complaints or praise, or leave empty for all
• Review Language - Filter by ISO code or "all" to include every language available
• Sort By - Choose most recent or most relevant reviews as your starting point
• Only Verified Reviews - Enable to collect only verified purchases for higher authenticity
• Only Reviews with Company Replies - Enable to focus on reviews the company has responded to
• Proxy Configuration - Add residential proxies for best results on restricted networks

Example input:

{
  "startUrl": [{"url": "https://www.trustpilot.com/review/amazon.com"}],
  "maxItems": 100,
  "filterStars": ["4", "5"],
  "filterLanguage": "en",
  "sortBy": "recency",
  "onlyVerified": false,
  "onlyWithReplies": false
}

📊 Output

Each review includes up to 15 data fields. Download as JSON, CSV, or Excel.

📊 Star Rating	💬 Review Text	📝 Review Title
👤 Reviewer Name	🌍 Reviewer Country	✅ Verified Purchase
📅 Published Date	📅 Experience Date	📅 Updated Date
🔗 Company Reply	📅 Reply Date	👍 Likes Count
🏢 Company Name	🌐 Company Domain	🔗 Review URL
🔗 Company URL	🕐 Scraped At	🏷️ Language

💎 Why Choose the Trustpilot Reviews Scraper?

Feature	Our Actor	Etsy Review Scraper (getdataforme)	Glassdoor Reviews Scraper (getdataforme)
Scrape Trustpilot reviews	✔️	❌	❌
Filter by star rating	✔️	❌	❌
Filter by language	✔️	❌	❌
Extract company replies	✔️	❌	Partial
Multiple companies per run	✔️	❌	❌
Sort by recency or relevance	✔️	❌	❌
Up to 1M results per run	✔️	❌	Partial
Only verified reviews filter	✔️	❌	❌
Advanced filtering options	✔️	❌	❌
Reviewer location data	✔️	Partial	❌
Export to CSV, Excel, JSON	✔️	✔️	✔️
Pagination support	✔️	✔️	✔️

📋 How to Use

No technical skills required. Follow these simple steps:

1. Sign Up: Create a free account with $5 credit
2. Find the Tool: Search for "Trustpilot Reviews Scraper" in the Apify Store and configure your input
3. Run It: Click "Start" and watch your results appear

That's it. No coding, no setup, no complicated configuration. Now you can export your data in CSV, Excel, or JSON format.

🎯 Business Use Cases

• 📊 Competitive Intelligence - Monitor competitor reviews to identify service gaps and pain points your marketing can address
• 💼 Customer Success Team - Analyze company reply patterns to improve customer service training
• 📈 Market Researcher - Aggregate reviews to benchmark satisfaction and identify industry trends

❓ FAQ

🔍 How does it work? The scraper visits Trustpilot company pages, extracts review data from the embedded page data, applies your filters, and downloads results in your chosen format.

📊 How accurate is the data? Very accurate. The scraper uses the same data Trustpilot displays on their website by extracting it from the page's embedded JSON data, so you get exactly what users see.

📅 Can I schedule this to run automatically? Yes. Use Make, Zapier, or Apify's built-in scheduler to run the scraper daily, weekly, or monthly and automatically export fresh data.

⚖️ Is it legal to scrape Trustpilot? Trustpilot reviews are public data. However, you must comply with Trustpilot's Terms of Service and local data protection laws. Always use the data responsibly and respect their robots.txt rules.

🛡️ Will Trustpilot block me? Unlikely. Trustpilot is scraper-friendly and doesn't employ aggressive blocking. However, for safety, we recommend using residential proxies, which are included with Apify's paid plans.

⚡ How long does a run take? Speed depends on the number of results. Collecting 100 reviews typically takes 30 to 60 seconds, while 10,000 reviews might take 10 to 15 minutes.

⚠️ Are there any limits? Free users can collect up to 100 results per run. Paid users can collect up to 1,000,000 results per run.

🔗 Integrate Trustpilot Reviews Scraper with any app

• Make - Automate workflows
• Zapier - Connect 5000+ apps
• GitHub - Version control integration
• Slack - Get notifications
• Airbyte - Data pipelines
• Google Drive - Export to spreadsheets

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🚀 Ready to Start?

Create a free account with $5 credit and collect your first 100 results for free. No coding, no setup.

🆘 Need Help?

• Check the FAQ section above for common questions
• Visit the Apify support page for documentation and tutorials
• Contact us to request a new scraper, propose a custom project, or report an issue at Tally contact form

⚠️ Disclaimer

This Actor is an independent tool and is not affiliated with, endorsed by, or sponsored by Trustpilot or any of its subsidiaries. All trademarks mentioned are the property of their respective owners.