Alibaba Supplier Reviews Scraper

Extract Alibaba supplier reviews with ratings, review text, buyer countries, product information, supplier replies, photos and video references. Use the results to compare suppliers, investigate complaints and monitor changes in buyer feedback.

What you get

• Individual product reviews from a supplier’s feedback page, with stable review IDs.
• Ratings, review text, displayed dates and masked buyer names and countries.
• Reviewed product IDs, names, links and images when available.
• Supplier replies and order-level service and shipping scores.
• Photo URLs, video IDs and cover images when available.
• Supplier rating summaries and stopping reasons in the RUN-SUMMARY key-value record.

Quick start

1. Enter Alibaba supplier storefront, company profile or feedback URLs. You can also use product URLs to identify their suppliers.
2. Set the maximum number of reviews and run the Actor.
3. Export the dataset as JSON, CSV, Excel or another supported Apify format.

{
  "supplierUrls": [
    "https://brightest.en.alibaba.com/company_profile/feedback.html"
  ],
  "maxItems": 50
}

Product URLs collect supplier-wide reviews, across the supplier’s products. They do not restrict results to the input product. Multiple URLs identifying the same supplier are deduplicated.

Input

Field	Default	Description
supplierUrls	Example supplier	Alibaba supplier or product URLs.
maxItems	50	Maximum number of reviews saved across all suppliers.
maxReviewsPerSupplier	1000	Maximum reviews saved for each supplier.
media	all	all, photos or videos. Filters individual reviews.
stopAtReviewIds	[]	Stop a supplier when a known review ID appears; excludes that review and later results.
proxyConfiguration	Apify proxy	Standard Apify connection settings.

Suppliers are processed in input order. A supplier may use the total limit before later suppliers are visited. Set the per-supplier limit to spread results across suppliers.

Output example

Illustrative record; optional fields may be null or empty.

{
  "reviewId": "8000014653327",
  "supplier": {
    "companyId": "123456789",
    "companyName": "Example Supplier",
    "feedbackUrl": "https://example.en.alibaba.com/company_profile/feedback.html"
  },
  "rating": 5,
  "ratingType": "productQuality",
  "text": "Good quality and helpful service.",
  "dateText": "26 Aug 2026 23:49",
  "buyer": { "name": "A*****i", "countryCode": "IT", "country": "Italy" },
  "product": {
    "id": "1601112744794",
    "name": "Example product",
    "url": null,
    "image": null
  },
  "helpfulVotes": 0,
  "highlight": null,
  "media": [],
  "orderSubScores": [
    { "type": "shippingTime", "name": "shippingTime", "score": 5 }
  ],
  "reply": null
}

Each dataset row is one review, even when an order contains several reviewed products. Media entries include type, url, coverUrl and videoId; a video may have a cover and ID without a playable URL. Replies include text, name, company and displayed date when provided.

RUN-SUMMARY contains supplier summaries, saved counts, pagination progress and stopping reasons. Its order counts describe Alibaba’s displayed summary, which can differ from the available review history. Summary records are not dataset reviews.

Pricing

$2.00 per 1,000 reviews ($0.002 per saved review). A small startup charge also applies: $0.00005 per GB of Actor memory, with a minimum of one event per run. Available replies, media references and supplier summaries are included. Duplicate reviews within a run are not charged twice. A new run that collects the same review again is a new result.

50 reviews cost $0.10; 1,000 reviews cost $2.00. Apify’s applicable platform or custom proxy charges may be additional. Set a maximum charge in the run settings to control spending.

Monitor new feedback

Save review IDs from a previous run and pass recent IDs in stopAtReviewIds. The Actor follows the source’s review order and stops when it encounters a known ID. Source reordering or later edits to old reviews can make this unsuitable for a complete change audit.

Limitations

• Only publicly available supplier feedback is collected. Unavailable suppliers are reported as failures, rather than empty successful results.
• Reviews follow the order returned by Alibaba. Complete historical coverage is not guaranteed.
• Older reviews may lack ratings; optional product links, replies and media can be missing.
• Dates retain the source’s display format because its timezone is not specified. Review text is returned as displayed.
• Buyer names remain masked. Videos are references; media files are not downloaded.
• Results saved before an interruption remain available. Resuming the same run deduplicates saved review IDs.

API and integrations

Call the Actor through the Apify API or schedule recurring runs in the console. Use Apify dataset exports, webhooks and integrations to send results to your analysis workflow.

Related Alibaba scrapers

• Alibaba Listings Scraper — discover products and suppliers by keyword, then pass its supplierStoreUrl or productUrl values to this Actor.
• Alibaba Product Details Scraper — enrich product URLs with price tiers, variants, MOQ, specifications and supplier trade history. Use the same product URLs here to collect supplier-wide reviews.

Support

For problems or feature requests, open an issue from the Actor’s Apify page and include the run ID and affected supplier URL.