BBB Scraper: Business Ratings, Complaints, Reviews and Owner Contacts

Turn the Better Business Bureau into a clean, structured dataset. Give it a business type and a city, or paste profile URLs, and it returns the full BBB record for each business: the A+ to F rating, accreditation status and date, complaint and review counts, the owner or principal, phone, website and full address, all as JSON you can drop straight into a spreadsheet or a pipeline.

Most BBB scrapers make you choose: cheap but shallow (a rating and a phone) or complete but slow and flaky. This one aims for both, the complete record at a fair price, so a lead list and a reputation check come out of the same run.

What you get per business

Field	Description
businessName	Business name as listed on BBB
bbbRating	BBB letter grade, A+ down to F
isAccredited, accreditationSince	BBB Accreditation status and the date it started
yearsInBusiness, businessStarted	Years trading and the start date
reviewCount, avgRating	Customer review count and average star rating
complaintsTotal	All complaints on file
complaintsLast3Years, complaintsLast12Months	Complaints closed in the last 3 years and 12 months
ownerName, ownerTitle	The principal or owner and their title
contacts	Named management contacts with their titles
phone, email, website, faxNumber	Business contact details as published on BBB
streetAddress, city, state, zipCode	Full address, split into fields
formattedAddress, latitude, longitude	One-line address and coordinates
categories	The BBB categories the business is listed under
numberOfEmployees, description	Company size and the BBB description
isClaimed, isOutOfBusiness	Status flags
latestReviews	A few recent review snippets when present
profileUrl, scrapedAt	Link to the BBB profile and the run timestamp

Who uses it

• Lead-generation and sales teams building call lists for a trade in a territory, pre-qualified by rating and accreditation.
• Reputation and compliance researchers pulling complaint and review history across a set of companies.
• Agencies finding local businesses with a solid BBB record to pitch services to.
• Data pipelines that need business directory data as clean JSON, with no API key and no partner agreement.

Input examples

One trade in one city:

{
  "searchTerm": "plumbers",
  "location": "Charlotte, NC",
  "maxResults": 50
}

Only accredited businesses rated A or better, with complaints on file, for reputation research:

{
  "searchTerm": "roofing contractor",
  "location": "Dallas, TX",
  "minRating": "A",
  "accreditedOnly": true,
  "hasComplaints": true,
  "maxResults": 100
}

Scrape specific businesses by profile URL:

{
  "businessUrls": [
    "https://www.bbb.org/us/nc/charlotte/profile/heating-and-air-conditioning/morris-jenkins-0473-100291"
  ]
}

Filters

• Minimum BBB rating: keep only businesses rated at least A+, A, B and so on down to F.
• Accredited only: return only BBB Accredited businesses.
• Has complaints: return only businesses with at least one complaint on file.

Filtered-out businesses do not count toward your maxResults, so a run of 100 gives you 100 businesses that match.

Pricing

You pay per business profile returned. Businesses that fail to load or are filtered out are free.

Event	Price
Business profile	$2.49 each
Actor start	$0.001 per run

The tiny start fee covers runs that return nothing; on any normal search it is noise next to the per-profile price. This undercuts the complete-record scrapers and gives you more than the cheap ones for close to their price. Apify platform usage (compute and US residential proxy) is billed separately to your run at Apify's rates.

FAQ

Do I need an API key or a BBB partner account? No. The actor brings everything it needs, so there is nothing to sign up for.

Which countries? United States businesses, where BBB has the deepest coverage. Search by city and state or by ZIP code.

How do I search many cities? Run the actor once per city, or set up a task per territory. Paste profile URLs when you already know the exact businesses.

Do I get an email address? BBB lists a phone, website and address for most businesses and an email for some. The email field is filled when BBB publishes one; otherwise use the website field to enrich emails downstream.

Is the owner name always there? BBB publishes a principal or management contact for most established businesses. When none is listed, ownerName is null rather than a guess.

Why is a business missing? Very new or unlisted businesses may not have a BBB profile, and businesses can be filtered out by your rating, accreditation or complaint options.

---

Something missing?

If you need an extra field, complaint detail text, or another directory, open an issue on this Actor and describe it. I read every request and small additions usually ship within days. More lead generation Actors are on my profile.

BBB scraper, Better Business Bureau scraper, BBB business profiles, BBB rating scraper, business complaints data, business reviews, accredited business list, lead generation, business directory scraper, owner contact data, reputation research.