The Best BBB Scraper for contact emails 📧

Key Features

• Collects detailed business profiles from the Better Business Bureau (BBB)
• Extracts over 50 fields, including contact emails (found in ~75% of cases)
• Supports keyword, location, search URL, or direct profile input
• Uses rotating proxies and automatic CAPTCHA solving
• Exports data in JSON, CSV, Parquet, and via Dataset API
• Maintained monthly for selector and anti-bot updates
• Retrieves up to 330–340 results per query (native BBB limit is ~220)

Typical Use Cases

• Discover BBB-accredited businesses for targeted B2B outreach
• Enrich CRM systems with trust metrics (ratings, complaints, accreditation)
• Vet suppliers by reviewing complaints and direct email contacts
• Build dashboards for sectoral or regional BBB data analysis

How It Works

1. Input Processing: Accepts keywords, locations, or URLs to build a queue of BBB pages to visit
2. Crawling: Visits each page using managed residential proxies, handling CAPTCHAs and retries
3. Data Extraction: Parses selectors, normalizes emails, and enriches with geocoordinates
4. Result Storage: Saves structured results to an Apify Dataset for download or API access
5. Result Limits: BBB restricts to 15 results per 15 pages; use multiple locations to maximize output

Input Reference

Parameter	Type	Required	Description
countries	string	yes	Country in English
keywords	string	yes	Search terms (business type, service, category, etc.)
locations	string	optional	City/State/zipcode
maxRecordsGlobal	integer	optional	Maximum number of results to fetch (default = 10)
maxRecordsPerLocation	integer	optional	Maximum number of records per location. Use "0" for unlimited (default = 0)

Output Example

{
    "id": "1234_5678901_234567",
    "businessId": "5678901",
    "tobId": "20234-001",
    "bbbId": "1234",
    "businessName": "Bright Future Auto Repair, Inc.",
    "tobText": "Auto Repair & Service",
    "bbbName": "BBB serving Metro City",
    "rating": "A",
    "ratingScore": 89,
    "accreditationStatus": "Not Accredited",
    "bbbMember": false,
    "charitySeal": false,
    "isCharity": 0,
    "accreditedCharity": false,
    "logoUri": "https://brightfutureauto.com/logo.png",
    "Type of Entity": "Corporation",
    "Business Started": "2/15/2015",
    "Business Started Locally": "4/20/2016",
    "Business Incorporated": "2/15/2015",
    "phone": "(555) 987-6543, (555) 123-4567",
    "Email Business": "contact@brightfutureauto.com",
    "Additional Email Addresses": "support@brightfutureauto.com, info@brightfutureauto.com",
    "Principal Contacts": [
        { "name": "Ms. Laura Smith", "role": "Owner" }
    ],
    "Customer Contacts": [
        { "name": "Mr. Alan Brown", "role": "Customer Service Manager" }
    ],
    "Social Media": "https://facebook.com/brightfutureauto, https://twitter.com/brightfutureauto",
    "Web Site": "https://www.brightfutureauto.com",
    "Additional Websites": "https://www.brightfutureautorepair.com",
    "address": "456 Innovation Drive",
    "city": "Metro City",
    "state": "CA",
    "postalcode": "90210",
    "location": "34.090009,-118.406512",
    "categories": "Auto Repair & Service",
    "serviceAreaDescription": "Serving all of Metro City and surrounding areas",
    "hasServiceArea": true,
    "serviceArea": "Metro City Area",
    "serviceAreasSummary": "Metro City, Westside, Eastside",
    "reportUrl": "/us/ca/metro-city/profile/auto-repair-service/bright-future-auto-repair-inc-1234-5678901",
    "localReportUrl": "/us/ca/metro-city/profile/auto-repair-service/bright-future-auto-repair-inc-1234-5678901/addressId/234567",
    "leaveReviewUrl": "/us/ca/metro-city/profile/auto-repair-service/bright-future-auto-repair-inc-1234-5678901/customer-reviews",
    "requestAQuoteUrl": "/quote-request",
    "businessLoginUrl": "/metro-city/login",
    "url_register": "https://www.bbb.org/us/ca/metro-city/profile/auto-repair-service/bright-future-auto-repair-inc-1234-5678901",
    "requestAQuoteUrlId": 2,
    "Local BBB Url": "https://www.bbb.org/local-bbb/bbb-serving-metro-city",
    "BBB File Opened": "3/1/2015",
    "raqEnabled": true,
    "outOfBusinessStatus": ""
}