Trustpilot Reviews Scraper: Reviews, Ratings and TrustScore as JSON

Pull every Trustpilot review for a company into clean JSON. Give it a domain or a Trustpilot URL and it returns each review with the fields you actually use: rating, title, text, experience date, verification, reviewer, country and the company's public reply. Every company also gets one summary row with its TrustScore, star rating, total review count and categories.

It reads Trustpilot's own page data, so you get the same reviews the site shows, not a fragile copy scraped off the layout. Trustpilot's bot check is handled for you, and the per-review price is all you pay: platform usage is included, even for large pulls.

What you get per review

Field	Description
rating	Star rating, 1 to 5
title, text	Review headline and body
experiencedDate, publishedDate, updatedDate	When the experience happened, when it was posted, when last edited
isVerified, verificationLevel, source	Whether the review is verified and how it was collected
consumerName, consumerCountry, consumerReviewCount	Reviewer name, country and how many reviews they have written
replyText, replyDate	The company's public reply, when present
likes	Number of "useful" votes
reviewUrl, reviewId	Link to the review and its ID
businessDomain, businessName	The company the review belongs to

Each company also produces one recordType: "business" row: trustScore, stars, numberOfReviews, numberOfReviewsLast12Months, categories, isClaimed, isClosed.

Who uses it

• Reputation and CX teams tracking their own and competitors' reviews over time.
• Analysts measuring TrustScore, review volume and sentiment across a set of companies.
• Lead and risk research checking how a vendor or supplier is rated before signing.
• Data pipelines that need Trustpilot reviews as clean JSON, no API key.

Input examples

One company:

{
  "domains": ["amazon.com"],
  "maxReviewsPerBusiness": 500
}

Several companies in one run (each is scraped independently):

{
  "domains": ["nike.com", "adidas.com", "www.puma.com"],
  "maxReviewsPerBusiness": 2000
}

Paste a Trustpilot URL directly:

{
  "domains": ["https://www.trustpilot.com/review/www.amazon.com"]
}

How it works

Each domain becomes a Trustpilot review page, and the actor walks the pages newest-first, deduping by review ID. It stops a company when a page returns nothing new, when Trustpilot reports the last page, or when your maxReviewsPerBusiness is reached. After a company's reviews are in, one free summary row with its TrustScore and star rating is added.

Pricing

You pay per review returned, and that is the whole bill: platform usage is included in the price. The per-company summary row is free. No subscription.

Event	Price
Review scraped	$0.75 per 1,000
Actor start	$0.005 per run

The small start fee covers runs that return nothing; on any normal pull it is noise next to the per-review price.

FAQ

Do I need a proxy or an API key? Neither. The actor handles Trustpilot's bot check on its own, and platform usage is included in the price, so nothing extra ever appears on your bill.

What domain do I enter? Use the domain as Trustpilot lists it, which is usually the company's site (e.g. amazon.com or www.amazon.com). If in doubt, open the company on Trustpilot and paste the full /review/... URL instead.

Can I get the full review history? Yes. Raise maxReviewsPerBusiness. The actor pages until it reaches that number or runs out of reviews.

Do I get the company's replies? Yes. When a company has replied to a review, replyText and replyDate are filled in; otherwise they are null.

Is the TrustScore included? Yes, as a separate recordType: "business" summary row per company, alongside stars, total reviews and categories.

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Something missing?

If you need an extra field, per-star filtering, or another review site, open an issue on this Actor and describe it. I read every request and small additions usually ship within days. More review and monitoring Actors are on my profile.

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