Trip.com Hotel Reviews Monitor — New Reviews Only
Pricing
Pay per usage
Trip.com Hotel Reviews Monitor — New Reviews Only
Monitor Trip.com hotel reviews on a schedule and get only new reviews since the last run: rating, sub-scores, text, language, traveller type, country, room and replies. Pay per new review, never twice for the same one.
Pricing
Pay per usage
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17 days ago
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Track guest reviews of any hotels on Trip.com and get only the reviews published since your last run. Built for hotel groups, revenue and reputation managers, and agencies that feed reviews into dashboards, alerts or AI analysis.
Schedule it daily or weekly, and you pay only for reviews you haven't seen yet.
What you get for each review
| Field | Example |
|---|---|
hotelName, hotelId, hotelCity, hotelCountry, hotelScore, hotelTotalReviews | Marina Bay Sands Singapore · 9.7 · 1,798 reviews |
rating, ratingMax, ratingLabel | 10 / 10 · Outstanding |
subRatings | location, facilities, service, room |
text, language | Full review text, en / zh / … |
publishedAt, checkInDate | 2026-10-01T20:55:10 |
travelType, roomName | Couple · Sands Premier Double Queen City View |
reviewerName, reviewerCountry, reviewerReviewCount | Guest User · Australia · 2 |
photos, photoCount, helpfulCount, recommended | |
replies, hasReply | Follow-ups and replies attached to the review |
isNew, checkedAt | Whether the review appeared since the previous run |
How monitoring works
- Add hotel URLs (
https://www.trip.com/hotels/detail/?hotelId=687592) or numeric ids. - Keep Mode = Only new reviews since last run.
- Create a Schedule (daily for busy hotels, weekly for small ones).
- Each run outputs only reviews that were not returned before. Memory is kept in a key-value store in your account, separated by Monitor name — use one name per client.
Tips:
- Negative review alerts: set Only reviews rated at most to
6and connect a Slack/email integration to the run. - First run: choose Remember silently if you only want reviews that appear from now on.
Pricing
Pay per event:
- $0.005 per hotel checked
- $0.004 per review returned
Example: 100 hotels checked daily, ~1 new review per hotel per week → about $17/month (3,000 checks × $0.005 + ~430 reviews × $0.004). In monitoring mode you never pay twice for the same review.
Limitations
- Each check reads the latest reviews Trip.com shows on the hotel page (about 10). For hotels that receive more than ~10 reviews between runs, run more often (daily). Full historical backfill is not supported yet.
- Trip.com may change
