Trustpilot Review Aggregator 📊

A powerful Apify actor designed to scrape Trustpilot reviews for multiple companies in a single run. Get clean, structured data perfect for business intelligence, market analysis, and competitor research.

Who is this for?

This tool is built for:

• Analysts 📈: Track customer sentiment and benchmark performance.
• Business Owners 🏢: Monitor your brand's reputation and your competitors'.
• Marketers 🎯: Uncover customer insights to fuel your marketing campaigns.

Key Features ✔️

Our scraper goes beyond simple text extraction, providing rich data points for deep analysis:

• Multi-Company Scraping: Input a list of companies and get all their reviews in one go.
• Company Replies: Captures official company responses to reviews.
• Standardized ISO Dates: All review dates are converted to YYYY-MM-DD for easy sorting and filtering.
• Advanced Star Rating Filter: Precisely control which reviews to scrape. You can provide a single star rating, a list of ratings, or leave it empty to get all reviews.
• Verification Status: Know if a review is from a verified customer.
• Direct Links: Get permanent URLs for both the review and the reviewer's profile.

What makes this scraper different? ⚡️

• Speed & Efficiency: Built on Crawlee and Playwright for high-performance, parallel scraping.
• Unlimited Scale: Scrape as many companies and reviews as you need without hitting limits.
• Simplicity: A simple input is all you need to get started. No complex configuration.
• Business-Oriented Fields: The output is structured with business analysis in mind, providing clean, ready-to-use data.

How to Use

1. Set Up Your Input 📝

Provide a list of company domains or full Trustpilot URLs. The allowedStars field is optional and flexible:

• Leave empty: Scrapes all reviews regardless of star rating.
• Single value: [5] - Scrapes only 5-star reviews.
• Multiple values: [1, 2] - Scrapes all 1-star and 2-star reviews.

Here is an example of the JSON input:

{
  "companies": [
    "notion.so",
    "grammarly.com",
    "https://www.trustpilot.com/review/www.revolut.com"
  ],
  "allowedStars": [4, 5]
}

2. Run the Actor ▶️

Start the actor on the Apify platform. It will visit each company's page, scrape all relevant reviews, and handle pagination automatically.

3. Get Your Results 📂

Once the run is complete, you will get a single, clean JSON file containing all the scraped data. You can find it in the storage/datasets/default folder or download it directly from the Apify run console.

Example Output Snippet:

{
  "companies": [
    {
      "companyName": "Notion",
      "totalReviews": 588,
      "trustScore": "4.4",
      "url": "https://www.trustpilot.com/review/notion.so",
      "filteredReviewsCount": {},
      "reviews": [
        {
          "author": "John Doe",
          "authorUrl": "https://www.trustpilot.com/users/60d5f3b4c1a2b3c4d5e6f7a8",
          "date": "2025-10-26",
          "rating": 5,
          "reviewText": "Absolutely fantastic! It has streamlined my entire workflow.",
          "reviewUrl": "https://www.trustpilot.com/reviews/a1b2c3d4e5f6a7b8c9d0e1f2",
          "isVerified": true,
          "verificationStatus": "Verified",
          "companyReplyText": "Thank you for your kind words, John! We're thrilled to hear that.",
          "companyReplyDate": "2025-10-27"
        }
      ]
    }
    
    ---
    
    I AM OPEN TO ALL SUGGESTIONS FOR FUTURE IMPROVEMENTS.
  ]
}