G2 Software Reviews & Ratings Scraper

Scrape G2.com for B2B software product reviews, ratings, G2 Grid positions, and competitive intelligence. Extract satisfaction scores, market presence data, company size breakdowns, and alternative product recommendations. Essential for SaaS marketing and software market research.

---

Quick Start

Test with Demo Mode (free, no API key needed)

{
  "demoMode": true,
  "scrapeType": "category_search",
  "productUrl": "https://www.g2.com/products/hubspot-crm/reviews",
  "category": "CRM Software",
  "maxReviewsPerProduct": 10,
  "maxResults": 10,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}

Run with real data

{
  "demoMode": false,
  "scrapeType": "category_search",
  "productUrl": "https://www.g2.com/products/hubspot-crm/reviews",
  "category": "CRM Software",
  "companySize": "any",
  "includeReviews": true,
  "maxReviewsPerProduct": 10,
  "includeAlternatives": false,
  "includePricing": true,
  "maxResults": 10,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  },
  "webhookPlatform": "custom"
}

---

Input Parameters

Parameter	Type	Default	Required	Description
scrapeType	string	"category_search"	No	What to scrape. 'category_search' browses a G2 category page. 'product_profile' scrapes one product (requires Product URL or Product Name). 'alternatives' finds competitors for a product.
productUrl	string	-	No	Full G2 product page URL. RECOMMENDED — paste the URL from your browser for best results. Example: https://www.g2.com/products/hubspot-crm/reviews
productName	string	-	No	Software product name to search on G2 (e.g. 'HubSpot CRM'). Only needed if you don't have a direct Product URL.
category	string	"CRM Software"	No	G2 software category. Common values: CRM Software, Marketing Automation, Project Management, HR Software, Help Desk Software, Email Marketing, SEO Tools, Accounting, E-Commerce, Video Conferencing, Analytics, Website Builder, Live Chat, Chatbot, AI Writing
minRating	number	-	No	Only include products with this rating or higher (1.0-5.0)
companySize	string	"any"	No	Filter by company size
includeReviews	boolean	true	No	Scrape user reviews for each product
maxReviewsPerProduct	integer	10	No	Maximum reviews to collect per product. Keep low (10-25) for faster runs.
includeAlternatives	boolean	false	No	Include competitor/alternative products
includePricing	boolean	true	No	Include pricing information when available
maxResults	integer	10	No	Maximum number of products to scrape. Start small (5-10) — G2 blocks large requests.
proxyConfiguration	object	-	No	Proxy settings. Defaults to RESIDENTIAL proxies (recommended for G2).
demoMode	boolean	false	No	When ON, returns realistic sample data WITHOUT hitting G2 (free, instant, no blocking). Turn OFF for real scraping. G2 has aggressive anti-bot protection — real scraping may get blocked.
webhookUrl	string	-	No	URL to POST results when scraping completes (Zapier, Make, n8n, custom endpoint)
webhookPlatform	string	"custom"	No	Platform-specific payload formatting
webhookHeaders	object	-	No	Custom HTTP headers to send with webhook (JSON object)

---

Pricing

This actor uses pay-per-event billing:

Event	Description	Price
Product Scraped	Each G2 product profile scraped	$0.06

Demo mode is free -- no charges for sample data.

---

Troubleshooting

"API error 429" or "Rate limit"

Too many requests. Wait a minute and try again, or reduce the number of items per run.

No results or empty dataset

Check the run log for error messages. Common causes:

• Invalid input format (check the examples above)
• The target data doesn't exist or is too small to track

How do I test without an API key?

Enable Demo Mode in the input. This returns realistic sample data so you can verify the output format works for your workflow.

---

Built by John Rippy | Actor Arsenal