G2 Software Reviews & Ratings Scraper

Web Scraping

This actor extracts data from websites. It handles JavaScript rendering, pagination, and anti-bot measures automatically.

Note: Always respect the website's terms of service and robots.txt.

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Web Scraping

This actor extracts data from websites. It handles JavaScript rendering, pagination, and anti-bot measures automatically.

Note: Always respect the website's terms of service and robots.txt.

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Scrape G2.com for B2B software product reviews, ratings, G2 Grid positions, and competitive intelligence. Extract satisfaction scores, market presence data, company size breakdowns, and alternative product recommendations. Essential for SaaS marketing and software market research. Built by John Rippy (https://www.linkedin.com/in/johnrippy/ | https://johnrippy.link/).

Features

• Product Profile Scraping: Complete software product profiles
• Category Search: Find top products in any G2 category
• Review Extraction: User reviews with ratings and sentiment
• Alternative Products: Competitor analysis data
• Pricing Information: Available pricing tiers
• G2 Grid Position: Leader, High Performer, Contender, Niche

Quick Start

{
  "url": "https://example.com",
  "maxResults": 100
}

Demo Mode

Set demoMode: true to test with sample data (no charges). When you're ready for real results, set demoMode: false or omit it.

{
  "demoMode": true,
  ...
}

Input Parameters

Parameter	Type	Description
scrapeType	string	Type: product_profile, category_search, reviews, alternatives, compare
productUrl	string	Direct G2 product page URL
productName	string	Software product name to search
category	string	G2 category (CRM Software, Marketing Automation, etc.)
minRating	number	Minimum rating (1.0-5.0)
companySize	string	Filter by company size (small_business, mid_market, enterprise)
includeReviews	boolean	Scrape user reviews (default: true)
maxReviewsPerProduct	number	Max reviews per product (default: 25)
includeAlternatives	boolean	Include competitor products
includePricing	boolean	Include pricing info (default: true)
maxResults	number	Maximum products (default: 50)
proxyConfiguration	object	Proxy settings
demoMode	boolean	Return sample data for testing

Output Format

Product Output

{
  "productName": "HubSpot CRM",
  "g2Url": "https://www.g2.com/products/hubspot-crm/reviews",
  "vendor": "HubSpot",
  "category": "CRM Software",
  "subcategories": ["Marketing Automation", "Sales Enablement"],
  "rating": 4.4,
  "reviewCount": 10854,
  "satisfactionScore": 92,
  "gridPosition": "Leader",
  "marketPresence": 98,
  "description": "HubSpot CRM is a free customer relationship management platform...",
  "features": ["Contact Management", "Pipeline Management", "Email Tracking"],
  "pricing": {
    "hasFreeVersion": true,
    "startingPrice": 0,
    "pricingModel": "Freemium",
    "pricingTiers": ["Free", "Starter $50/mo", "Professional $500/mo", "Enterprise $1200/mo"]
  },
  "companySizeBreakdown": {
    "smallBusiness": 45,
    "midMarket": 35,
    "enterprise": 20
  },
  "alternatives": ["Salesforce", "Zoho CRM", "Pipedrive"],
  "reviews": [
    {
      "reviewId": "g2-12345",
      "rating": 5,
      "title": "Best CRM for growing teams",
      "pros": "Easy to use, great integrations, free version is generous",
      "cons": "Can get expensive at scale",
      "reviewerRole": "Marketing Manager",
      "companySize": "51-200 employees",
      "industry": "Technology",
      "date": "November 2024",
      "verified": true
    }
  ],
  "scrapedAt": "2024-12-21T10:30:00.000Z"
}

Pricing

This actor uses pay-per-event billing: This actor uses pay-per-event pricing:

Event	Description	Price
apify-actor-start	Base cost per run	$0.10
product_scraped	Per product profile scraped	$0.08
review_scraped	Per review extracted	$0.005

Example costs:

• 50 products with 25 reviews each: $0.10 + (50 × $0.08) + (1250 × $0.005) = $10.35
• 100 products, no reviews: $0.10 + (100 × $0.08) = $8.10

Use Cases

• Competitive Intelligence: Track competitor ratings and reviews
• Market Research: Analyze software category trends
• Product Marketing: Monitor your G2 presence
• Lead Generation: Identify companies using competitor software
• Sales Enablement: Build competitor battle cards
• Investment Research: Evaluate SaaS companies

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Common Problems & Solutions

"Invalid API key" error

Cause: Your API key is wrong, expired, or doesn't have the right permissions. Fix: Double-check your API key. Make sure you copied it exactly without extra spaces.

"Rate limit exceeded" error

Cause: You've hit the API's rate limits. Fix: Wait a few minutes, then try again. Consider reducing the number of concurrent requests.

Empty or incomplete results

Cause: The target may have anti-scraping protection or the data doesn't exist. Fix:

• Check if the URL/search query is correct
• Try with different parameters
• Some sites may block automated access

Demo data showing instead of real results

Cause: demoMode is still set to true. Fix: Set demoMode: false and provide your API key(s).

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Built by John Rippy | Actor Arsenal