BBB Scraper – Business Data & Contact Emails

Extract full business profiles from the Better Business Bureau (BBB), including contact emails, to accelerate your B2B prospecting efforts.

Overview

This actor scrapes listings, searches, or individual profiles from BBB.org, extracting over 50 key fields and a contact email in approximately 75% of cases. Ideal for lead generation, CRM enrichment, and market reputation analysis. It uses rotating proxies and automatic CAPTCHA handling to ensure stability and scalability.

Why choose this actor?

Feature	Competitors	This Actor
Email extraction	❌ Not available	✅ Included
Anti-blocking coverage	Varies	Rotating proxy + auto-retry
Speed	1–2 req/s	Optimized for 3 req/s
Data freshness	3–12 months	Continuously updated
Pricing	$5–20/month	$14.95/month (flat rate)

Use Cases

• Prospect BBB-accredited businesses and send customized B2B offers.
• Enrich your CRM with trust metrics such as ratings, complaints, and accreditation status.
• Evaluate suppliers by checking for recent complaints and direct email contact.
• Create dashboards for sectoral or regional BBB data analysis.

Key Features

• Extracts contact email and phone numbers from BBB profiles (if publicly available).
• Flexible input: keyword + location, search result URLs, or direct profile links.
• Parses 50+ structured fields: contact info, reputation data, geolocation, timestamps.
• Uses managed residential proxies.
• Supports JSON, CSV, Parquet export formats and Dataset API access.
• Maintained monthly with updated selectors and anti-bot mechanisms.
• Retrieves up to 330–340 results per query (vs native limit of ~220).

How It Works

1. Queue builder → Generates a list of URLs (search → profile) from your input.
2. Crawler → Navigates each URL using rotating proxies; handles CAPTCHA and retries.
3. Extractor → Parses selectors, normalizes email, enriches with geo-coordinates.
4. Output store → Saves results to an Apify Dataset for download or API access.
5. Limitations → BBB has a limitation of 15 results per 15 pages. In order to obtain more results you have to iterate over "location" field.

Input Parameters

Field	Type	Required	Description
countries	string	yes	Country in English
keywords	string	yes	Search terms (business type, service, category, etc.)
locations	string	optional	City/State/zipcode
maxRecordsGlobal	integer	optional	Maximum number of results to fetch (default = 10)
maxRecordsPerLocation	integer	optional	Maximum number of records per location. Leave at "0" if you do not want to use it. (default = 0)

Output (Full Example)

{
    "id": "0000_0000000_000000",
    "businessId": "0000000",
    "tobId": "10126-000",
    "bbbId": "0000",
    "businessName": "Example Roofing Solutions, LLC",
    "tobText": "Roofing Contractors",
    "bbbName": "BBB serving Sample Region",
    "rating": "A+",
    "ratingScore": 95,
    "accreditationStatus": "Accredited",
    "bbbMember": true,
    "charitySeal": false,
    "isCharity": 0,
    "accreditedCharity": false,
    "logoUri": "https://example.com/logo.png",
    "Type of Entity": "LLC",
    "Business Started": "1/1/2010",
    "Business Started Locally": "3/10/2012",
    "Business Incorporated": "5/5/2013",
    "phone": "(555) 111-2222, (555) 333-4444",
    "Email Business": "info@example.com",
    "Additional Email Addresses": "info@example2.com, info@example3.com",
    "Principal Contacts": [
        {
            "name": "Mr. John Example",
            "role": "Founder"
        }
    ],
    "Customer Contacts": [
        {
            "name": "Ms. Jane Sample",
            "role": "Customer Success"
        }
    ],
    "Social Media": "https://facebook.com/example, https://twitter.com/example",
    "Web Site": "https://www.example.com",
    "Additional Websites": "https://www.example2.com, https://www.example3.com",
    "address": "123 Sample Street",
    "city": "Sampletown",
    "state": "EX",
    "postalcode": "12345",
    "location": "38.897957,-77.036560",
    "distance": "1.2 mi",
    "categories": "Roofing Contractors",
    "serviceAreaDescription": "Available across Example State",
    "hasServiceArea": true,
    "serviceArea": "Example State",
    "serviceAreasSummary": "Serving all cities within Example State",
    "reportUrl": "/us/ex/sampletown/profile/roofing-contractors/example-roofing-solutions-llc-0000-0000000",
    "localReportUrl": "/us/ex/sampletown/profile/roofing-contractors/example-roofing-solutions-llc-0000-0000000/addressId/000000",
    "leaveReviewUrl": "/us/ex/sampletown/profile/roofing-contractors/example-roofing-solutions-llc-0000-0000000/customer-reviews",
    "requestAQuoteUrl": "/quote-request",
    "businessLoginUrl": "/example-region/login",
    "url_register": "https://www.bbb.org/us/ex/sampletown/profile/roofing-contractors/example-roofing-solutions-llc-0000-0000000",
    "requestAQuoteUrlId": 1,
    "Local BBB Url": "https://www.bbb.org/local-bbb/bbb-serving-example-region",
    "BBB File Opened": "6/1/2011",
    "raqEnabled": true,
    "outOfBusinessStatus": ""
}

Pricing

This actor operates under a simple subscription model:

• $14.95/month (unlimited usage within platform limits)
• Free users can access up to 2 min of trial for testing purposes

Email Coverage

• ~75% success rate for businesses with a public-facing website
• Micro-enterprises may only list phone numbers → email = null

Legal Disclaimer

This actor is not affiliated with or endorsed by the Better Business Bureau (BBB).

It extracts data from publicly accessible pages on bbb.org, without bypassing logins or technical protections. By using it, you agree to review and comply with BBB’s Terms of Use. Use is at your own risk.

The author assumes no liability for any legal, contractual, or ethical consequences. This tool is provided as-is for informational, internal, or research purposes. Commercial reuse of the data may require prior authorization from BBB.

Update Policy

• Weekly checks for UI and CAPTCHA changes.
• Major changes documented in the actor’s CHANGELOG.
• Limit imposed by BBB.org per search is 15 results per 15 pages.

FAQ

Does this actor extract private emails?
No. It only collects emails made publicly visible by BBB. No external enrichment is performed.

What proxy should I use?
For large-scale runs, we recommend Apify US residential proxies.