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What does Bbb.org Business Details Page Scraper do?

Introduction

The Better Business Bureau (BBB) serves as one of North America's most trusted business evaluation platforms, consisting of 92 independently incorporated local BBB organizations in the United States and Canada. Since 1912, BBB has helped consumers and businesses by providing trusted business information, accreditation services, and complaint resolution. For businesses, researchers, and analysts who need to gather comprehensive business intelligence at scale, manually collecting this valuable data becomes time-consuming and inefficient.

The BBB.org Business Details Page Scraper addresses this challenge by automating the extraction of critical business information from BBB profiles. This tool enables users to efficiently gather trust metrics, accreditation status, contact details, and performance data that would otherwise require hours of manual research.

Scraper Overview

This specialized scraper targets BBB.org business profile pages to extract comprehensive business intelligence data. The tool is designed for market researchers, due diligence professionals, sales teams, and business analysts who need reliable, structured data about companies' BBB ratings and accreditation status.

Key advantages include automated data collection from a trusted source, standardized output format for easy analysis, and the ability to process multiple business profiles efficiently. The scraper is particularly valuable for users conducting competitive analysis, vendor vetting, lead qualification, or market research projects where business credibility and trust metrics are essential.

Target users include business development teams, compliance officers, market researchers, investment analysts, and procurement professionals who require accurate business verification data.

Input and Output Details

Example url 1: https://www.bbb.org/us/ny/stillwater/profile/custom-knives/adventure-sworn-bushcraft-co-0041-236001265

Example url 2: https://www.bbb.org/us/ct/avon/profile/flags/flagman-of-america-llc-0111-31001212

Example url 3: https://www.bbb.org/us/ca/los-angeles/profile/dentist/westwood-dental-esthetics-dentist-los-angeles-1216-1000011803

Example Screenshot of business information page:

Input Format

The scraper accepts URLs to specific BBB business profile pages in JSON format. Each input requires:

{
  "max_retries_per_url": 2, // Maximum waiting time when accessing the links you provided.
  "proxy": { // Add a proxy to ensure that during the data collection process, you are not detected as a bot.
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL" 
    ],
    "apifyProxyCountry": "SG" // You should choose an Country that coincides with the Country you want to collect data from
  },
  "urls": [ // Links to business information pages.
    "https://www.bbb.org/us/ny/stillwater/profile/custom-knives/adventure-sworn-bushcraft-co-0041-236001265",
    "https://www.bbb.org/us/ct/avon/profile/flags/flagman-of-america-llc-0111-31001212",
    "https://www.bbb.org/us/ca/los-angeles/profile/dentist/westwood-dental-esthetics-dentist-los-angeles-1216-1000011803"
  ]
}

The max_retries_per_url parameter controls retry attempts for failed requests, while proxy settings help avoid detection during data collection. The urls array contains the specific BBB business profile URLs you want to scrape.

Output Format

You get the output from the Bbb.org Business Details Page Scraper stored in a tab. The following is an example of the Information Fields collected after running the Actor.

[ // List of business information
  {
    "id": "70586669_140612",
    "bbb_id": "0041",
    "business_id": "236001265",
    "breadcrumbs": [
      {
        "href": "/us",
        "title": "Home"
      },
      {
        "href": "/us/ny",
        "title": "New York"
      },
      {
        "href": "/us/ny/stillwater",
        "title": "Stillwater"
      },
      {
        "href": "/us/ny/stillwater/category/custom-knives",
        "title": "Custom Knives"
      },
      {
        "href": null,
        "title": "Adventure Sworn Bushcraft Co."
      }
    ],
    "url": "https://www.bbb.org/us/ny/stillwater/profile/custom-knives/adventure-sworn-bushcraft-co-0041-236001265",
    "website": "https://www.adventuresworn.com/",
    "accredited_date": null,
    "accreditation_revoked_date": null,
    "bbb_file_opened_date": "2020-02-10T00:00:00",
    "business_start_date": "2010-01-30T00:00:00",
    "business_local_start_date": null,
    "incorporated_date": null,
    "new_owner_date": null,
    "categories": {
      "links": [
        {
          "title": "Custom Knives",
          "url": "/us/ny/stillwater/category/custom-knives",
          "entity_type": null,
          "entity_id": null,
          "id": null
        },
        {
          "title": "Sporting Goods Retail",
          "url": "/us/ny/stillwater/category/sporting-goods-retail",
          "entity_type": null,
          "entity_id": null,
          "id": null
        },
        {
          "title": "Hunting Gear",
          "url": "/us/ny/stillwater/category/hunting-gear",
          "entity_type": null,
          "entity_id": null,
          "id": null
        }
      ],
      "has_high_risk_category": false,
      "primary_category_name": "Custom Knives",
      "primary_tob_id": "30319-100"
    },
    "phone_number": null,
    "contacts": [
      {
        "is_principal": false,
        "is_management": true,
        "role": 1601,
        "title": "Complaint Contact",
        "name": {
          "prefix": null,
          "first": "Customer Service",
          "middle": null,
          "last": null,
          "suffix": null
        },
        "is_primary": true,
        "is_customer": true,
        "is_searchable": true,
        "position": null,
        "labels": []
      }
    ],
    "additional_fax_numbers": [],
    "additional_phone_numbers": [],
    "postal_address": {
      "address_line1": "PO Box 448",
      "address_line2": null,
      "city": "Stillwater",
      "state_code": "NY",
      "zip_code": "12170-0448"
    },
    "formatted_address": "PO Box 448, Stillwater, NY 12170-0448",
    "latitude": 43.001956,
    "longitude": -73.667271,
    "operating_hours": null,
    "is_us_based": true,
    "is_accredited": false,
    "media": {
      "logo": null,
      "carousel_items": null,
      "image_carousel_item_ids": null,
      "video_carousel_item_ids": null,
      "sorted_carousel_item_ids": null
    },
    "name": "Adventure Sworn Bushcraft Co.",
    "hq_information": null,
    "num_employees": 0,
    "description": null,
    "years_in_business": 14,
    "reviews_complaints_summary": {
      "suppress_reviews": false,
      "average_of_review_star_ratings": 0,
      "display_review_star_rating": true,
      "reviews_total": 0,
      "complaints_total": 1,
      "display_average_of_review_star_ratings": false,
      "submit_review_error_message": "Unable to save review. Please try submitting the review again.",
      "total_closed_complaints_past_three_years": 1,
      "total_closed_complaints_past_twelve_months": 0
    },
    "rating": {
      "bbb_rating": "A+",
      "rating_reason_not_rated": null,
      "rating_reasons": []
    }
  }, // ... Many other business details
]

The scraper returns structured data containing 27+ comprehensive fields:

Core Identifiers:

• ID: Unique internal identifier for the record
• BBB ID: Official BBB identification number for the business
• Business ID: Internal business reference number

Navigation & Location:

• Breadcrumbs: Site navigation path showing category hierarchy
• URL: The scraped BBB profile page URL
• Website: Company's official website address

Critical Dates & Timeline:

• Accredited Date: When BBB accreditation was granted (indicates trust level)
• Accreditation Revoked Date: If accreditation was removed (red flag for analysis)
• BBB File Opened Date: When BBB first created a file for this business
• Business Start Date: Official business commencement date
• Business Local Start Date: When business began operating in current location
• Incorporated Date: Legal incorporation date
• New Owner Date: Date of ownership changes (important for continuity analysis)

Business Classification:

• Categories: Industry classifications and business types
• Name: Official business name as registered with BBB

Contact Information:

• Phone Number: Primary business phone
• Contacts: Key personnel and their roles
• Additional Fax Numbers: Secondary fax contacts
• Additional Phone Numbers: Alternative contact numbers
• Postal Address: Mailing address details
• Formatted Address: Standardized address format
• Latitude/Longitude: Precise geographic coordinates for mapping

Operational Details:

• Operating Hours: Business hours and availability
• Is US Based: Boolean indicating domestic/international status
• Is Accredited: Critical trust indicator - BBB accreditation status
• Years in Business: Longevity metric for stability assessment

Company Intelligence:

• HQ Information: Headquarters location and details
• Number of Employees: Staff size for business scale analysis
• Description: Business overview and service descriptions
• Media: Associated images, logos, or multimedia content

Performance Metrics:

• Reviews Complaints Summary: Aggregated customer feedback data
• Rating: BBB's A+ through F letter-grade scale representing confidence in the business

This comprehensive dataset enables thorough business analysis, risk assessment, and competitive intelligence gathering.

Usage Guide

Step 1: URL Collection Identify the specific BBB business profile URLs you need to scrape.

Step 2: Configuration Set appropriate retry limits (2-3 recommended) and configure proxy settings to match your target geographic region. Use residential proxies for better success rates.

Step 3: Batch Processing For multiple URLs, group them logically by region or industry to optimize performance. The scraper handles arrays of URLs efficiently.

Best Practices:

• Always use proxy rotation to avoid IP blocking
• Implement reasonable delays between requests
• Monitor success rates and adjust retry settings accordingly
• Validate output data for completeness before analysis

Common Issues:

• Page structure changes may require scraper updates
• Some businesses may have limited public information
• Accreditation status can change; verify data freshness for critical decisions

Benefits and Applications

Time Efficiency: Eliminates manual research time, allowing collection of hundreds of business profiles in minutes rather than hours.

Data Standardization: Provides consistent, structured output format enabling seamless integration with analysis tools and databases.

Practical Applications:

• Due Diligence: Verify vendor credentials and business stability before partnerships
• Market Research: Analyze competitor landscapes and industry accreditation trends
• Lead Qualification: Prioritize prospects based on BBB ratings and accreditation status
• Compliance Monitoring: Track business certification status for regulatory requirements
• Investment Analysis: Assess business credibility as part of investment evaluation

The comprehensive data enables informed decision-making by providing objective business trust metrics from a recognized authority.

Conclusion

The BBB.org Business Details Page Scraper transforms manual business research into an efficient, scalable process. By extracting comprehensive business intelligence from BBB's trusted platform, users gain valuable insights for better business decisions. Whether conducting due diligence, market research, or competitive analysis, this tool provides the structured data needed for informed decision-making.

Ready to streamline your business intelligence gathering? Start collecting comprehensive BBB business data today.

Relate Actors

Bbb.org Business Search Scraper: An intelligent automated data extraction system designed to capture comprehensive business credibility information from America's most established business watchdog organization.

Your feedback

We are always working to improve Actors' performance. So, if you have any technical feedback about Bbb.org Business Details Page Scraper or simply found a bug, please create an issue on the Actor's Issues tab in Apify Console.