📘 Facebook Company Reviews Scraper

Overview

The Facebook Company Reviews Scraper allows you to extract structured customer review data from public Facebook company pages. Whether you're analyzing sentiment, tracking customer satisfaction, or benchmarking competitors, this actor simplifies the review harvesting process with minimal configuration.

🚀 Why choose this actor?

This actor delivers reliable, high-quality, and structured review data from Facebook’s publicly available company review pages. It supports multiple URLs at once, handles complex page structures, and provides rich metadata such as review content, reaction types, timestamps, reviewer details, and more.

NO PROXIES REQUIRED
MAX RESULTS MUST BE A MULTIPLE OF 10
FREE USERS GET ONLY 10 REVIEWS

Use Cases

• Brand reputation monitoring
• Competitor benchmarking
• Sentiment analysis pipelines
• Customer experience audits
• Data enrichment for marketing or research tools

🔑 Key Features

• Input multiple Facebook company review URLs at once
• Collect reviews with full metadata: reviewer profile, reactions, attachments, timestamps, etc.
• Output in structured JSON format
• No login or proxy required
• High precision and control over max results per URL

How It Works

1. Provide one or more Facebook review page URLs.
2. Define how many reviews you want to scrape (must be a multiple of 10).
3. The actor navigates each page, collects review data, and returns it in a structured format.
4. Output is returned via dataset or API.

Input Parameters

Field	Type	Description	Required	Example
urls	array	List of Facebook company review page URLs	Yes	[{"url": "https://facebook.com/example/reviews/"}]
max_results_per_url	integer	Number of reviews to fetch per page (must be multiple of 10, min 1, max 100)	No	20

Output (Full Example)

{
  "company_name": "Example Inc.",
  "company_id": "1234567890",
  "company_url": "https://www.facebook.com/example/",
  "url": "https://www.facebook.com/example/posts/pfbid0ExamplePostUrl",
  "review_time": "2025-01-01T12:00:00.000Z",
  "recommends": true,
  "review_content": "Great service and friendly staff!",
  "review_attachments": [
    "https://www.facebook.com/photo1.jpg"
  ],
  "number_of_reactions_to_review": 3,
  "review_reaction_types": [
    "Like: 2",
    "Love: 1"
  ],
  "reviewer_profile_url": "https://www.facebook.com/john.doe",
  "reviewer_name": "John Doe",
  "reviewer_profile_picture_url": "https://facebook.com/johndoe.jpg",
  "recommended_perc": "92",
  "likes": 123000,
  "followers": 130000,
  "total_reviews": 2045,
  "replies": [
    {
      "reply_writer": "Jane Smith",
      "content": "Thanks for the feedback!",
      "writer_image_url": "https://facebook.com/janesmith.jpg",
      "date": "2025-01-02T09:30:00.000Z"
    }
  ],
  "timestamp": "2025-07-16T04:20:28.181Z",
  "input": {
    "url": "https://www.facebook.com/example/reviews/",
    "num_of_reviews": 20
  }
}

Pricing

Plan	Description	Price
Free	Up to 10 reviews per run	$0
Pay‑as‑you‑go	Starting from 1,000 results	$3/ 1,000 results

Legal Disclaimer

This actor is intended for ethical, legal data collection from public Facebook pages. Users are solely responsible for complying with Facebook's Terms of Service. AutoScraping Inc. is not liable for misuse of the data or scraping process.

Update Policy

We continuously monitor changes to Facebook’s DOM structure. If a breaking change is detected, an update is prioritized. If you encounter issues, please report them directly via the Apify support chat or GitHub issues.

FAQ

Does this actor support Facebook login?
No. This actor only works on publicly accessible review pages.

How often is this actor updated?
Whenever Facebook changes their public review structure or when bug reports are filed.

Can I get more than 10 reviews if I’m a free user?
No. To scrape more than 10 results, you must upgrade to pay‑as‑you‑go usage.

Do I need to use proxies?
No. Proxies are not required.

Does the max_results parameter accept any number?
No. It must be a multiple of 10.