Capterra Reviews Scraper

What does it do?

Capterra Reviews Scraper extracts software reviews from Capterra, one of the most trusted B2B software review platforms. It collects product ratings, review titles, full review text, pros, cons, reviewer information, dates, and recommendation scores. Essential for SaaS competitive analysis and market research.

Why use this actor?

Capterra has millions of software reviews from verified business users. Manually comparing products across dozens of review pages is inefficient. This actor automates the collection of structured review data, letting you analyze customer feedback, track competitor sentiment, and make data-driven software purchasing decisions.

How to use

1. Visit the Capterra Reviews Scraper on Apify Store.
2. Click Try for free to open it in Apify Console.
3. Enter product names in the Products field (e.g., "hubspot", "salesforce").
4. Set Max Reviews to control total results.
5. Click Start and export from the Dataset tab.

Use the Apify API for automated review monitoring pipelines.

Input configuration

Field	Type	Description	Default
products	array	Software product names	["hubspot", "salesforce"]
maxReviews	integer	Maximum total reviews	200
maxRequestRetries	integer	Retry attempts per request	2

Output data

{
  "product": "hubspot",
  "rating": "4.3",
  "reviewTitle": "Excellent CRM for growing businesses",
  "reviewText": "HubSpot has been instrumental in our sales process...",
  "pros": "Easy to set up, great free tier, excellent reporting",
  "cons": "Premium plans are expensive, some features have a learning curve",
  "reviewer": "Marketing Manager",
  "date": "Feb 2026",
  "recommendationScore": "9/10",
  "capterraUrl": "https://www.capterra.com/p/reviews/hubspot/",
  "scrapedAt": "2026-02-19T10:00:00.000Z"
}

Cost of usage

This actor uses pay-per-event pricing. Each review result costs $0.00075 (Mid tier). Collecting 200 reviews costs about $0.15 plus platform fees.

Tips

• Use product names as they appear on Capterra (typically lowercase).
• Compare competing products (e.g., "hubspot" vs "salesforce") for competitive intelligence.
• Analyze the pros and cons fields to identify common themes.
• Schedule regular runs to track how review sentiment changes over time.
• Combine with G2 reviews for a comprehensive multi-platform analysis.

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Built with Crawlee and Apify SDK. See more scrapers by consummate_mandala on Apify Store.