Google Maps Reviews Scraper

Reviews, Ratings, Reviewers, Replies & Photos

Scrape public Google Maps reviews for any place or business. Extract ratings, full review text, exact publish dates, reviewer details, photos, owner replies and place context. Sort, filter, collect only recent reviews, and export clean JSON, CSV or Excel.

No Google API key, no Google login and no cookies needed.

✨ What you get

One row per review:

• ⭐ Rating and full review text
• 🕒 Exact publish timestamp (publishedAt, ISO 8601) plus Google's relative date ("3 months ago")
• 🌐 Original text and Google's translation kept separate (text, translatedText, language)
• 👤 Reviewer: name, profile URL, reviewer ID, avatar, review count, photo count, Local Guide status
• 📷 Review photos (URLs only — no binaries stored)
• 💬 Owner response text with its own exact date
• 📍 Place context: Place ID, CID, feature ID, name, rating, total review count and Google Maps URL
• 🧾 Free place summary rows with a status and coverage label for every place you asked for

📥 Supported place inputs

Input	Example
Google Maps place URL	https://www.google.com/maps/place/Sydney+Opera+House/@-33.85,151.21,17z/data=!…
Short share link	https://maps.app.goo.gl/…
Place ID	ChIJN1t_tDeuEmsRUsoyG83frY4
CID	3545450935484072529
Feature ID	0x6b12ae665e892fdd:0x3133f8d75a1ac251
Business name	Sydney Opera House (+ optional Location)
Search term + location	dentist in Canberra, ACT, Australia

Mix as many as you like. Equivalent targets (the same place given as a URL and a Place ID, or found by two searches) are scraped once.

If a business name matches several places (e.g. a chain), that input returns AMBIGUOUS_PLACE with the candidates listed instead of a guess. Use a Maps URL or Place ID for those.

⚙️ Input examples

Minimal

{
    "startUrls": [{ "url": "https://www.google.com/maps/place/?q=place_id:ChIJ3S-JXmauEmsRUcIaWtf4MzE" }],
    "maxReviewsPerPlace": 100
}

Negative reviews

{
    "placeIds": ["ChIJN1t_tDeuEmsRUsoyG83frY4"],
    "maxReviewsPerPlace": 1000,
    "sort": "LOWEST_RATING",
    "starRatings": ["1", "2"],
    "onlyWithText": true
}

Recent reviews (monitoring)

{
    "startUrls": [{ "url": "https://www.google.com/maps/place/?q=place_id:ChIJ3S-JXmauEmsRUcIaWtf4MzE" }],
    "maxReviewsPerPlace": 500,
    "sort": "NEWEST",
    "reviewsNewerThan": "30 days"
}

Search discovery

{
    "searchTerms": ["dentist"],
    "location": "Canberra, ACT, Australia",
    "maxPlacesPerSearch": 10,
    "maxReviewsPerPlace": 100,
    "sort": "NEWEST"
}

Main options

Field	Default	What it does
maxReviewsPerPlace	100	Reviews retrieved per place, before filters (1–4,490).
sort	MOST_RELEVANT	Google's native order: MOST_RELEVANT, NEWEST, HIGHEST_RATING, LOWEST_RATING.
starRatings	all	Keep only these stars, e.g. ["1","2"]. With LOWEST_RATING (low stars) or HIGHEST_RATING (high stars), the run stops once later reviews can no longer match.
reviewsNewerThan / reviewsOlderThan	—	"24 hours", "7 days", "6 months" or "2026-09-01". With NEWEST, pagination stops once the date boundary is passed.
onlyWithText / onlyWithOwnerReply / onlyWithPhotos	false	Content filters.
keyword	—	Case-insensitive substring match on review text (original or translated).
language	en	Interface / translation language.
includePlaceDetails	true	Attach the place object (IDs, name, rating, review count, Maps URL) to each row.
includeTranslations	true	Fill translatedText when Google provides a translation.
emitPlaceSummaries	true	Add one free place_summary row per place.

📤 Output

Review row (Reviews tab)

A real row from the default input (Sydney Opera House, 100 reviews). Long text and the photo list are shortened here:

{
    "rowType": "review",
    "reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2tnek5EQnlRMkZOVm1RNVluUlZZVFJWYlVOM1oxRRAB",
    "reviewUrl": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnek5EQnlRMkZOVm1RNVluUlZZVFJWYlVOM1oxRRAB!2m1!1s0x6b12ae665e892fdd:0x3133f8d75a1ac251!3m1!1s2@1:CAIQACodChtycF9oOkgzNDByQ2FNVmQ5YnRVYTRVbUN3Z1E%7C%7C?hl=en-US",
    "rating": 5,
    "text": "The Sydney Opera House is every bit as spectacular as you'd imagine. Seeing this iconic landmark in person is a truly special experience. …",
    "translatedText": null,
    "language": "en",
    "publishedAt": "2026-07-07T17:23:19.000Z",
    "relativeDate": "3 months ago",
    "likesCount": null,
    "reviewerName": "Valine Lopes",
    "reviewer": {
        "name": "Valine Lopes",
        "profileUrl": "https://www.google.com/maps/contrib/109981335685011249962",
        "reviewerId": "109981335685011249962",
        "photoUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL2BZvm0-JMOdgq6wY1IDymyZVfKwB7uJ0vZVeHe5bYWoFlpNk=s64-c-rp-mo-ba12-br100",
        "reviewsCount": 189,
        "photosCount": 5806,
        "isLocalGuide": true
    },
    "photos": [
        { "url": "https://lh3.googleusercontent.com/grass-cs/AABkmLfMsPWSkwlKpG1HSqExcNYfqB6Ujjz8D42vkvkhrMOoHDsZsRYH-qR-h-shCr1nrwwb9JQBq7ugTThSQ1KTbSc6ZU0T1coTUE6AjQ2UCUoCyxikpRBnSxJktBKYiMM2zFYzIJfxgOM9RYFc=k-no" }
    ],
    "ownerResponse": null,
    "placeName": "Sydney Opera House",
    "placeId": "ChIJ3S-JXmauEmsRUcIaWtf4MzE",
    "place": {
        "placeId": "ChIJ3S-JXmauEmsRUcIaWtf4MzE",
        "cid": "3545450935484072529",
        "featureId": "0x6b12ae665e892fdd:0x3133f8d75a1ac251",
        "name": "Sydney Opera House",
        "address": null,
        "rating": 4.8,
        "reviewsCount": 93298,
        "category": null,
        "phone": null,
        "website": null,
        "googleMapsUrl": "https://www.google.com/maps/place/?q=place_id:ChIJ3S-JXmauEmsRUcIaWtf4MzE&hl=en"
    },
    "input": "https://www.google.com/maps/place/?q=place_id:ChIJ3S-JXmauEmsRUcIaWtf4MzE",
    "scrapedAt": "2026-10-11T06:20:25.671Z"
}

An owner reply looks like:

"ownerResponse": {
    "text": "Hi Tony, thank you for your feedback. …",
    "publishedAt": "2026-05-14T09:02:11.000Z",
    "relativeDate": "5 months ago"
}

Unavailable fields are always null (never invented). address, category, phone and website in place are usually null; use a Google Maps places scraper if you need full business details.

Place summary row (Places tab, free)

{
    "rowType": "place_summary",
    "input": "https://www.google.com/maps/place/?q=place_id:ChIJ3S-JXmauEmsRUcIaWtf4MzE",
    "placeId": "ChIJ3S-JXmauEmsRUcIaWtf4MzE",
    "cid": "3545450935484072529",
    "featureId": "0x6b12ae665e892fdd:0x3133f8d75a1ac251",
    "placeName": "Sydney Opera House",
    "googleMapsUrl": "https://www.google.com/maps/place/?q=place_id:ChIJ3S-JXmauEmsRUcIaWtf4MzE&hl=en",
    "status": "SUCCESS",
    "coverageStatus": "LIMIT_REACHED",
    "reviewsScanned": 100,
    "reviewsReturned": 100,
    "reviewsFilteredOut": 0,
    "placeReviewsCount": 93298,
    "error": null,
    "scrapedAt": "2026-10-11T06:20:28.304Z"
}

Error example

{
    "rowType": "place_summary",
    "input": "Starbucks",
    "status": "AMBIGUOUS_PLACE",
    "coverageStatus": "PLACE_NOT_FOUND",
    "reviewsReturned": 0,
    "error": "\"Starbucks\" matched 10 places (e.g. Starbucks George Street; Starbucks York Street; Starbucks QVB). Use a Maps URL or Place ID instead."
}

Statuses: SUCCESS, NO_REVIEWS, INVALID_PLACE, PLACE_NOT_FOUND, AMBIGUOUS_PLACE, RATE_LIMITED, BLOCKED, PARTIAL_RESULT, TEMPORARY_GOOGLE_ERROR, PROVIDER_ERROR.

Coverage: FULL_AVAILABLE_SET, PARTIAL_PUBLIC, LIMIT_REACHED, NO_REVIEWS, PLACE_NOT_FOUND, BLOCKED, PROVIDER_ERROR.

One failed place never fails the whole run. Retryable failures are also saved to the RETRY_INPUT record in the key-value store, so you can paste them straight into a new run. Run totals (places, reviews, filtered, duplicates, text / owner-reply / photo / Local Guide / translation rates, runtime) are in RUN_SUMMARY.

The dataset has two views: Reviews and Places.

❓ FAQ

Do I need a Google API key? No. No API key, login, cookies or browser extension.

Can I scrape all reviews? Why might Google's review count be higher than what I get? You get the reviews Google publicly lists for the place, up to your maxReviewsPerPlace. Google's headline count can be higher than the retrievable list: it filters spam, withholds some reviews, and counts reviews that were later deleted. If a place's reviews can't be fully retrieved, the place summary says PARTIAL_PUBLIC / PARTIAL_RESULT instead of pretending the list was complete, and re-running from RETRY_INPUT usually recovers the rest.

How many reviews per place? Up to 4,490 per place per run. The place summary's coverageStatus tells you whether you hit your limit (LIMIT_REACHED) or got everything available (FULL_AVAILABLE_SET).

Are exact timestamps included? Yes — publishedAt (ISO 8601) alongside Google's relative date. In the rare case an exact time isn't available, publishedAt is null and relativeDate is still filled. Exact times are never made up from relative text.

Are owner replies included? Yes — ownerResponse.text with its own publishedAt and relativeDate.

Are helpful votes (likes) included? Not reliably. likesCount is in the schema but is usually null.

Are reviewer profiles included? Yes, the public fields: name, profile URL, reviewer ID, avatar, review count, photo count, Local Guide flag. Reviewers are not enriched from outside Google.

Are photos included? Yes, as URLs in photos[]. Use onlyWithPhotos to keep only reviews with photos.

Are translations included? Yes. text is always the original wording; translatedText is Google's translation into your language when one exists.

Can I filter by rating or date? Yes — starRatings, reviewsNewerThan, reviewsOlderThan. Combine date filters with sort: NEWEST, and star filters with LOWEST_RATING / HIGHEST_RATING, so runs stop early instead of reading reviews that can't match. Date filters on relative-only dates are applied with one unit of tolerance, so borderline reviews are kept rather than wrongly dropped.

Can I search by business type and city? Yes — searchTerms + location, with maxPlacesPerSearch.

Can I get only new reviews? Use sort: NEWEST with reviewsNewerThan (e.g. "24 hours" or "7 days") on a schedule. Stateful "only reviews I haven't seen" monitoring is planned for a later version.

Can I schedule monitoring? Yes — create an Apify Schedule with the "Recent reviews" input above and connect a webhook, Make, Zapier, n8n or Google Sheets integration.

Can I use it via API / MCP? Yes. Call it from the Apify API, the JavaScript/Python clients, or any MCP-capable AI agent via the Apify MCP server.

💰 Pricing

Pay per result: you are charged once per unique review delivered to the dataset. You are not charged for:

• filtered-out reviews,
• duplicates,
• failed or ambiguous places,
• place_summary rows.

See the Pricing tab on this Actor's page for current rates. This README deliberately doesn't quote figures, because live prices are set in the Apify Console. Per-run spending limits you set on Apify are respected: the run stops cleanly when the limit is reached.

🚦 Proxy policy

Use Apify Datacenter proxy (the default) or no proxy — both work for Google Maps at this Actor's conservative concurrency.

Apify Residential proxy is not supported. The Actor fails at startup if apifyProxyGroups includes RESIDENTIAL. Reason: in pay-per-event Actors, residential bandwidth is billed to the developer, not the run user, so a single bandwidth-heavy run could exceed the per-review revenue.

If you genuinely need residential routing, supply your own residential provider via the proxy editor's Custom proxy URLs field. That traffic goes through your provider, not Apify, so this block doesn't apply to it:

http://user:pass@proxy.iproyal.com:12321
http://user:pass@proxy.brightdata.com:22225
http://user:pass@proxy.oxylabs.io:7777

🔗 Works well with

The review rows feed straight into review-analysis, sentiment, reputation-monitoring and competitor-benchmark workflows — including Coregent's other Google Maps Actors (business discovery → this Actor → review analysis).

⚖️ Compliance and privacy

• This is an unofficial tool and is not affiliated with, endorsed by or sponsored by Google.
• It processes public Google Maps review data only.
• Reviewer profiles can contain personal information. You are responsible for lawful processing of what you collect (e.g. GDPR / CCPA) and for respecting Google's terms.
• Reviews may later be edited or deleted, and Google may spam-filter or withhold some reviews.
• The Actor does not post reviews, reply to reviews, collect credentials or infer hidden identities or sensitive attributes.

🛠️ Limitations

• Up to 4,490 reviews per place per run.
• Helpful-vote counts (likesCount) and the place's address, category, phone and website are usually null.
• Places whose reviews can't be fully retrieved are labelled PARTIAL_PUBLIC rather than silently truncated.
• Very selective filters on an unmatched sort (e.g. a rare keyword with MOST_RELEVANT) can stop a run early: once a run has filtered out more than 2,000 reviews plus 10 for every review delivered, it stops reading more. Affected places say so in their summary row. Matching the sort to the filter avoids this.
• If Google can't apply a requested sort natively, the place summary says so and Google's default order is used. Results are never re-sorted locally and labelled as Google's order.