SmartCustomer Reviews Scraper

Scrape SmartCustomer.com — one of the web's largest consumer review platforms with 200M+ public reviews across 130K+ businesses. Search businesses by keyword or category, collect customer reviews, and fetch full business profiles — all without any API key or login.

What You Get

Mode	Output
searchBusinesses	Business names, domains, URLs from search results
getReviews	Review text, ratings, dates, author info per business
getBusinessDetails	Full profile: name, rating, review count, logo, categories

Input Parameters

Parameter	Type	Description
mode	select	Required. One of searchBusinesses, getReviews, getBusinessDetails
query	string	Keyword search term (e.g. "restaurant", "plumber", "amazon")
category	select	Filter by category (shopping, food-drink, travel, etc.)
city	string	Filter by city name (e.g. "New York")
state	string	Filter by state name (e.g. "California")
businessDomains	string list	Business domain slugs for getReviews/getBusinessDetails (e.g. amazon.com)
minRating	integer	Minimum overall rating 1–5
maxItems	integer	Max records to emit (default: 100, max: 10,000)

Output Fields

Business Records (recordType: "business")

Field	Type	Description
slug	string	Business domain slug (e.g. amazon.com)
name	string	Business name
website	string	Business website URL
logoUrl	string	Logo image URL
overallRating	float	Average rating (0–5)
reviewCount	integer	Total number of reviews
categories	string[]	Business categories
sourceUrl	string	SmartCustomer page URL
recordType	string	Always "business"
scrapedAt	string	UTC ISO timestamp

Review Records (recordType: "review")

Field	Type	Description
reviewId	integer	Review ID
businessSlug	string	Business domain slug
rating	float	Review star rating (1–5)
title	string	Review headline
body	string	Review text
datePublished	string	Date published
authorName	string	Reviewer name
authorUsername	string	Reviewer SmartCustomer username
authorUrl	string	Reviewer profile URL
sourceUrl	string	Review URL
recordType	string	Always "review"
scrapedAt	string	UTC ISO timestamp

Example Inputs

Search restaurants in New York:

{
  "mode": "searchBusinesses",
  "query": "restaurant",
  "city": "New York",
  "maxItems": 20
}

Get reviews for Amazon:

{
  "mode": "getReviews",
  "businessDomains": ["amazon.com"],
  "maxItems": 50
}

Get business profiles:

{
  "mode": "getBusinessDetails",
  "businessDomains": ["amazon.com", "walmart.com", "target.com"],
  "maxItems": 10
}

Data Source

SmartCustomer.com is a consumer review aggregation platform. All data is publicly accessible without authentication. Reviews and business profiles are served as HTML with structured JSON-LD data (Schema.org).

FAQs

Q: Do I need an API key? A: No. SmartCustomer.com provides public access to all review data without authentication.

Q: How many reviews can I get per business? A: SmartCustomer paginates reviews — each page contains up to 20 reviews. The scraper auto-paginates up to maxItems.

Q: What is the businessDomains format? A: Use the domain slug as it appears in SmartCustomer URLs, e.g., for https://www.smartcustomer.com/reviews/amazon.com, the slug is amazon.com.

Q: Can I filter by minimum rating? A: Yes. Set minRating to 1–5 to filter out lower-rated results.

Q: Are reviews real-time? A: Reviews are fetched live from SmartCustomer at the time of each run.