Trustpilot Scraper — Reviews, Ratings & AFINN-165 Sentiment Analysis

Scrape Trustpilot reviews and company profiles with built-in AFINN-165 sentiment. Auto-resolve domains — type a company name or domain, no need to find the Trustpilot URL manually. 35+ fields per review: rating, full text, author, verified flag, owner reply, language. Filter by stars, language. HTTP-only, 256MB, $0.0005 per review ($0.50 per 1,000) — 6× cheaper than the market leader.

⭐ Bookmark this Trustpilot Scraper — Apify ranks actors by bookmarks, so it directly helps the visibility of this scraper on the Apify Store.

What is the Trustpilot Scraper?

The Trustpilot Scraper is an Apify actor that pulls reviews and company profiles from Trustpilot at scale. Drop in a company name, a domain (example.com), or a Trustpilot URL — the actor auto-resolves to the right page and scrapes. Each review comes back with 35+ fields: rating, full text, author name + profile, verified-purchase flag, posting date, language, owner reply (if any), and a sentiment score from the built-in AFINN-165 engine.

6× cheaper than the leading competing Trustpilot scraper on the Apify Store.

Use cases

• Brand reputation monitoring — daily scrape of your Trustpilot profile + competitors; alert on sentiment dips.
• Competitive analysis — analyze 1,000+ reviews of a competitor to find their weak points.
• AI training data — labeled reviews for sentiment classification.
• Customer feedback mining — surface recurring complaints across hundreds of reviews.
• Localized review analysis — filter by language to analyze your performance per market.
• Owner-reply audit — measure your support team's response rate and tone.

Input

{
  "queries": ["nike.com", "Adidas", "https://www.trustpilot.com/review/example.com"],
  "maxReviewsPerCompany": 500,
  "languages": ["en", "fr", "de"],
  "minStars": 1,
  "maxStars": 3
}

Output

{
  "company_domain": "example.com",
  "company_name": "Example Inc.",
  "trust_score": 4.2,
  "total_reviews": 8453,
  "review_id": "EXAMPLE-REVIEW-12345",
  "rating": 2,
  "title": "Bad delivery experience",
  "text": "Order took 3 weeks instead of the promised 3 days...",
  "author": "Marie L.",
  "author_review_count": 4,
  "verified_purchase": true,
  "language": "fr",
  "review_date": "2026-04-15",
  "owner_reply": "We're sorry for the delay...",
  "sentiment": "negative",
  "sentiment_score": -0.55
}

Pricing

PAY_PER_EVENT — $0.0005 per review (= $0.50 per 1,000). 6× cheaper than the leading competitor. Sentiment analysis is included free.

FAQ — Trustpilot API alternatives

Trustpilot official API? Available only to Trustpilot business customers; per-monthly pricing tier. This scraper is no-account, pay-as-you-go.

Does it work without finding the Trustpilot URL? Yes — pass a domain or company name; the actor resolves it.

Sentiment language coverage? AFINN-165 supports English, French, German, Spanish, Italian, Dutch. Other languages return raw text without sentiment score.

How fresh is the data? Pulled live at run time; Trustpilot indexes new reviews within minutes.

---

⭐ Found this useful? Bookmark this Trustpilot Scraper — it's the strongest signal for Apify Store ranking.

Related actors

• Amazon Reviews Scraper — same sentiment engine for Amazon
• Google Maps Reviews Scraper — same sentiment engine for Google Maps
• Reddit Scraper — Reddit posts + comments + sentiment

License: MIT · Author: dltik