Customer Review Complaint & Churn Theme Analyzer
Pricing
from $5.00 / 1,000 negative complaint analyzeds
Analyze review text you supply for pricing, support, reliability and cancellation complaints. Keep review evidence and source links. Does not scrape Trustpilot or G2 or infer verified buying intent. Free-plan sample: 10 reviews per run.
You can access the Customer Review Complaint & Churn Theme Analyzer programmatically from your own applications by using the Apify API. You can also choose the language preference from below. To use the Apify API, you’ll need an Apify account and your API token, found in API & Integrations in Apify Console.
1import { ApifyClient } from 'apify-client';2
3// Initialize the ApifyClient with your Apify API token4// Replace the '<YOUR_API_TOKEN>' with your token5const client = new ApifyClient({6 token: '<YOUR_API_TOKEN>',7});8
9// Prepare Actor input10const input = {11 "reviews": [12 {13 "competitor": "ExampleCo",14 "platform": "Illustrative example, not a collected review",15 "rating": 2,16 "title": "Example support complaint",17 "body": "Support did not respond to my ticket.",18 "sourceUrl": ""19 }20 ]21};22
23// Run the Actor and wait for it to finish24const run = await client.actor("egeusta/trustpilot-g2-churn-radar").call(input);25
26// Fetch and print Actor results from the run's dataset (if any)27console.log('Results from dataset');28console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);29const { items } = await client.dataset(run.defaultDatasetId).listItems();30items.forEach((item) => {31 console.dir(item);32});33
34// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docsThe Apify API client for JavaScript is the official library that allows you to use Customer Review Complaint & Churn Theme Analyzer API in JavaScript or TypeScript, providing convenience functions and automatic retries on errors.
Install the apify-client
$npm install apify-clientOther API clients include: