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$0.49 / completed reconcile audit

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Zendesk AI Billing & Outcome Auditor - Reconcile

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Audit Zendesk AI billing and Resolution Allowance outcomes against sanitized evidence and buyer rules. Reconcile separates supported charges, potential disputes, business-value variance, and unverifiable items for finance, CX, automation, and AI-agent workflows.

Pricing

$0.49 / completed reconcile audit

Rating

0.0

(0)

Developer

Liou

Actor stats

Bookmarked

Total users

Monthly active users

a day ago

Last modified

Categories

Business

Automation

You can access the Zendesk AI Billing & Outcome Auditor - Reconcile programmatically from your own applications by using the Apify API. You can also choose the language preference from below. To use the Apify API, you’ll need an Apify account and your API token, found in API & Integrations in Apify Console.

Python

JavaScript

CLI

OpenAPI

HTTP

MCP

# Set API token
$API_TOKEN=<YOUR_API_TOKEN>

# Prepare Actor input
$cat > input.json << 'EOF'
<{
<  "conversations": [
<    {
<      "conversation_id": "sample-accepted",
<      "automated_resolution": true,
<      "automated_resolution_reasoning_present": true,
<      "last_resolution": "VERIFIED",
<      "test_mode": false,
<      "conversation_end_time": "2026-08-01T10:00:00+00:00"
<    },
<    {
<      "conversation_id": "sample-dispute",
<      "automated_resolution": true,
<      "automated_resolution_reasoning_present": true,
<      "last_resolution": "VERIFIED",
<      "test_mode": true,
<      "conversation_end_time": "2026-08-01T10:05:00+00:00"
<    },
<    {
<      "conversation_id": "sample-rework",
<      "automated_resolution": true,
<      "automated_resolution_reasoning_present": true,
<      "last_resolution": "VERIFIED",
<      "test_mode": false,
<      "conversation_end_time": "2026-08-01T10:10:00+00:00"
<    },
<    {
<      "conversation_id": "sample-unverifiable",
<      "automated_resolution": true,
<      "automated_resolution_reasoning_present": false,
<      "last_resolution": "VERIFIED",
<      "test_mode": false,
<      "conversation_end_time": "2026-08-01T10:15:00+00:00"
<    }
<  ],
<  "billing": [
<    {
<      "case_ref": "sample-accepted",
<      "billing_period": "2026-08",
<      "resolution_tier": "VERIFIED",
<      "billed_units": 1,
<      "unit_rate": "1.00",
<      "billed_amount": "1.00",
<      "currency": "USD"
<    },
<    {
<      "case_ref": "sample-dispute",
<      "billing_period": "2026-08",
<      "resolution_tier": "VERIFIED",
<      "billed_units": 1,
<      "unit_rate": "1.00",
<      "billed_amount": "1.00",
<      "currency": "USD"
<    },
<    {
<      "case_ref": "sample-rework",
<      "billing_period": "2026-08",
<      "resolution_tier": "VERIFIED",
<      "billed_units": 1,
<      "unit_rate": "1.00",
<      "billed_amount": "1.00",
<      "currency": "USD"
<    },
<    {
<      "case_ref": "sample-unverifiable",
<      "billing_period": "2026-08",
<      "resolution_tier": "VERIFIED",
<      "billed_units": 1,
<      "unit_rate": "1.00",
<      "billed_amount": "1.00",
<      "currency": "USD"
<    }
<  ],
<  "events": [
<    {
<      "case_ref": "sample-rework",
<      "event_type": "HUMAN_REWORK",
<      "event_at": "2026-08-01T11:00:00+00:00",
<      "same_issue": true
<    }
<  ],
<  "policy": {
<    "reopen_window_days": 7,
<    "human_rework_invalidates": true,
<    "duplicate_invalidates": true,
<    "negative_feedback_invalidates": true,
<    "explicit_unresolved_invalidates": true
<  }
<}
<EOF

# Run the Actor using an HTTP API
# See the full API reference at https://docs.apify.com/api/v2
$curl "https://api.apify.com/v2/actors/factrelay~reconcile/runs?token=$API_TOKEN" \
<  -X POST \
<  -d @input.json \
<  -H 'Content-Type: application/json'

Zendesk AI Billing Audit & Reconciliation Tool API

Below, you can find a list of relevant HTTP API endpoints for calling the Zendesk AI Billing & Outcome Auditor - Reconcile Actor. For this, you’ll need an Apify account. Replace <YOUR_API_TOKEN> in the URLs with your Apify API token, which you can find under API & Integrations in Apify Console. For details, see the API reference.

Run Actor

POST
https://api.apify.com/v2/actors/factrelay~reconcile/runs?token=<YOUR_API_TOKEN>

Note: By adding the method=POST query parameter, this API endpoint can be called using a GET request and thus used in third-party webhooks. Please refer to our Run Actor API documentation.

Run Actor synchronously and get dataset items

POST
https://api.apify.com/v2/actors/factrelay~reconcile/run-sync-get-dataset-items?token=<YOUR_API_TOKEN>

Note: This endpoint supports both POST and GET request methods. However, only the POST method allows you to pass input data. For more information, please refer to our Run Actor synchronously and get dataset items API documentation.

Get Actor

GET
https://api.apify.com/v2/actors/factrelay~reconcile?token=<YOUR_API_TOKEN>

For more information, please refer to our Get Actor API documentation.

Actors can be used to scrape web pages, extract data, or automate browser tasks. Use the Zendesk AI Billing & Outcome Auditor - Reconcile API programmatically via the Apify API.

You can choose from:

Zendesk AI Billing & Outcome Auditor - Reconcile API in Python

Zendesk AI Billing & Outcome Auditor - Reconcile API in JavaScript

Zendesk AI Billing & Outcome Auditor - Reconcile API through CLI

Zendesk AI Billing & Outcome Auditor - Reconcile OpenAPI definition

You can start Zendesk AI Billing & Outcome Auditor - Reconcile with the Apify API by sending an HTTP POST request to the Run Actorendpoint. An Actor’s input and its content type can be passed as a payload of the POST request, and additional options can be specified using URL query parameters. The Zendesk AI Billing & Outcome Auditor - Reconcile is identified within the API by its ID, which is the creator’s username and the name of the Actor.

When the Zendesk AI Billing & Outcome Auditor - Reconcile run finishes you can list the data from its default dataset(storage) via the API or you can preview the data directly on Apify Console.

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