Tide Reviews Spider

Introduction

The Tide Reviews Spider is a powerful Apify Actor designed to scrape and extract customer reviews from Tide product pages on tide.com. It automates the collection of detailed review data, including ratings, comments, author information, and brand replies, enabling businesses and researchers to gain valuable insights into consumer feedback. By leveraging this tool, users can efficiently gather large volumes of authentic reviews for analysis, sentiment tracking, and decision-making without manual effort.

Features

• Comprehensive Review Extraction: Captures full review details such as titles, ratings, body text, author names, dates, and brand replies for a complete dataset.
• High Reliability and Accuracy: Built with robust scraping logic to handle dynamic web content, ensuring data integrity and minimal errors.
• Scalable Performance: Processes multiple URLs concurrently, supporting large-scale data collection with efficient resource usage.
• Structured JSON Output: Delivers clean, machine-readable data in JSON format, ideal for integration with analytics tools or databases.
• Customizable Inputs: Allows users to specify target URLs for targeted scraping of specific Tide product pages.
• Error-Resistant Design: Includes built-in handling for common web scraping challenges like rate limits and page variations.
• Apify Integration: Seamlessly runs on the Apify platform with easy monitoring, scheduling, and export options.

Input Parameters

Parameter	Type	Required	Description	Example
Urls	array	Yes	An array of URLs pointing to Tide product pages from which reviews will be scraped. Each URL must be a valid HTTP or HTTPS link.	["https://tide.com/en-us/shop/type/liquid/tide-free-and-gentle-liquid"]

Example Usage

To run the Tide Reviews Spider, provide the input parameters in JSON format. Here's an example input:

{
  "Urls": [
    "https://tide.com/en-us/shop/type/liquid/tide-free-and-gentle-liquid"
  ]
}

The Actor will process the URLs and output a JSON array of review objects. An example output snippet is shown below:

[
  {
    "title": "Caused horrible rash",
    "rating": "1",
    "value_rating": null,
    "quality_rating": null,
    "body": "I don\u2019t usually write negative reviews but we have had a terrible time with mysterious contact dermatitis rashes/ itching after using this product this past year. It helped me to read other reviews. Because we had used Tide Free and Gentle in the past, it was not our first go to when trying to find a reason for the problem. I\u2019ve also happily used Tide products for something like 40 years! My husband has sensitive skin\u2014developed horrible pruritic rash on his back particularly. Dr. put him on steroids. I washed and double rinsed all clothing, sheets, blankets etc. for the past six months. This helped only slightly. Then I started developing a rash on my back too. Never had that before in my life. Switched detergent. Washed everything. Amazing. Clothes smell better and my back is much better. Husband\u2019s skin is slowly improving. I have several large bottles of Tide Free\u2014 (the downside of subscribe and save). I can give them away but afraid of causing problems for someone else. I get it, stuff happens, but hopefully you will understand there is a real issue and take steps to correct it or at least warn people.",
    "author": "Jcat",
    "date": "11/23/2025",
    "date_iso": "2025-11-23T00:28:55.000+00:00",
    "reply_name": "The Tide Team",
    "reply_text": "Thank you for bringing this to our attention! Please know that Tide products go through extensive testing to ensure safe and effective use as intended, so we're very sorry and surprised to hear that you and your husband started getting rashes after use. This is certainly not the experience we want or expect you to have with Tide, and we're grateful you took the time to let us know this happened. Typically, we would recommend discontinuing use, so we're glad you've already done this. Your safety is our top priority, and if possible, we'd like to learn more about this to be able to have our team investigate further moving forward. Please hold on to the packaging, if you have it available still, and call us at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!",
    "reply_date": "11/25/2025",
    "actor_id": "dfvDecbv0A3rgE52x",
    "run_id": "kzfXKhh9xtZCUr20h"
  }
]

Use Cases

• Market Research and Analysis: Analyze customer sentiment and trends in Tide product reviews to inform product development and marketing strategies.
• Competitive Intelligence: Compare Tide reviews with competitors to identify strengths, weaknesses, and market positioning.
• Price Monitoring: Track review data alongside pricing to understand value perceptions and optimize pricing models.
• Content Aggregation: Collect and aggregate reviews for content creation, such as blog posts or social media campaigns.
• Academic Research: Gather data for studies on consumer behavior, product safety, or environmental impacts of detergents.
• Business Automation: Automate review monitoring for e-commerce platforms to maintain brand reputation and respond to feedback promptly.

Installation and Usage

1. Search for "Tide Reviews Spider" in the Apify Store
2. Click "Try for free" or "Run"
3. Configure input parameters
4. Click "Start" to begin extraction
5. Monitor progress in the log
6. Export results in your preferred format (JSON, CSV, Excel)

Output Format

The output is a JSON array of objects, each representing a single review. Key fields include:

• title: The review title.
• rating: Overall star rating (string, e.g., "1" for 1 star).
• value_rating and quality_rating: Sub-ratings (may be null).
• body: Full review text.
• author: Reviewer's name.
• date and date_iso: Review date in human-readable and ISO format.
• reply_name, reply_text, reply_date: Brand response details (if available).
• actor_id and run_id: Metadata from the Apify run.

This structure ensures easy parsing and integration with downstream tools.

Support

For custom/simplified outputs or bug reports, please contact:

• Email: support@getdataforme.com
• Subject line: "custom support"
• Contact form: https://getdataforme.com/contact/

We're here to help you get the most out of this Actor!