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📦 Gartner Reviews Scraper · Apify Actor

Extract comprehensive Gartner review data including likes, dislikes, ratings, job titles, and company details using structured JSON – perfect for market research, competitive intelligence, and sentiment analysis. Built and maintained by DataWizards.

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📌 What Is Gartner Reviews (Includes Likes and Dislikes) Scraper?

The Gartner Reviews Apify Actor allows you to scrape detailed review data from Gartner listings for any vendor or product. This includes the review content, ratings, upvotes, user roles, company information, and most importantly, what users like and dislike about the product.

It’s ideal for analysts, researchers, product managers, and marketers who need structured insights from Gartner reviews without manually navigating the website.

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🧠 Key Features

• ✅ Extract review ID, date, rating, headline, and summary
• ✅ Capture likes and dislikes (lessons learned) for each review
• ✅ Fetch job title, company size, industry, and role of reviewer
• ✅ Retrieve upvotes and review URLs
• ✅ Structured JSON output suitable for analytics, dashboards, or AI training
• ✅ Supports multiple Gartner review URLs
• ✅ Proxy support via Apify Proxy (including RESIDENTIAL IPs) for reliable scraping
• ✅ Fast, scalable, and ready for integration into any workflow

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🛠️ Input Schema

Here’s how to provide input to the actor:

{
  "urls": [
    "https://www.gartner.com/reviews/market/workplace-social-software/vendor/salesforce-slack/product/slack/reviews?sort=-helpfulness&pageNum=2"
  ],
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": ["RESIDENTIAL"]
  }
}

🔐 Proxy Configuration

• useApifyProxy: Set to true to use Apify’s proxy service.
• apifyProxyGroups: Use "RESIDENTIAL" for high-quality results and reduced blocking.

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📤 Output Example

[
  {
    "reviewId": 6336214,
    "reviewDate": "Aug 11, 2025",
    "reviewRating": 5,
    "reviewSummary": "Slack helps us connect with different channels, workplaces and organizations. Slack is a great way to connect with other departments within the company.",
    "reviewHeadline": "Browser-Only Slack Interface Creates Clutter for Users Preferring Cleaner Workspaces",
    "productNames": "Slack",
    "industryName": "Telecommunication",
    "companySize": "500M - 1B USD",
    "jobTitle": "SYSTEMS ENGINEER",
    "function": "Engineering - Other",
    "partnerReview": false,
    "upVotes": 0,
    "reviewurl": "https://www.gartner.com/reviews/market/workplace-social-software/vendor/salesforce-slack/product/slack/reviews?sort=-helpfulness&pageNum=2",
    "questions": [
      {
        "key": "lessonslearned-like-most",
        "title": "What do you like most about the product or service?",
        "value": "The pin feature in Slack is the most useful tool that Slack has. I like that I can pin important messages and go back to them whenever I need to. I have a few announcements and reminders I have in my pin message list."
      },
      {
        "key": "lessonslearned-dislike-most",
        "title": "What do you dislike most about the product or service?",
        "value": "Accessibility: Slack would be better if there was a desktop app that we can access whenever we turn on our computers. Sometimes, it gets too much to have the slack in my browser tab. I like a clean browser tab whenever I work."
      },
      {
        "key": "why-purchase-s24",
        "title": "Why did you purchase this product or service?",
        "value": [
          "Drive innovation",
          "Cost management",
          "Improve business process outcomes",
          "Enhance decision making"
        ]
      },
      {
        "key": "factors-drove-decision-s24",
        "title": "What were the key factors that drove your decision?",
        "value": [
          "Product functionality and performance",
          "Strong services expertise",
          "Overall cost"
        ]
      },
      {
        "key": "vendors-considered",
        "title": "Which other vendors did you consider in your evaluation?",
        "value": [
          "Microsoft",
          "Google"
        ]
      },
      {
        "key": "deployment-architecture-s24",
        "title": "Deployment architecture",
        "value": "Hybrid Cloud and On-premises"
      },
      {
        "key": "deployment-country-multi",
        "title": "In which country(s) did your deployment take place?",
        "value": "United States"
      }
    ]
  }
]

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🚀 Use Cases

• 📊 Market Research – Analyze trends, ratings, and sentiment for vendors and products
• 🤖 Competitor Analysis – Track competitors’ strengths and weaknesses based on real user feedback
• 📝 Product Management Insights – Identify pain points and most-loved features from reviews
• 📈 Sales & Marketing Intelligence – Refine strategies based on customer satisfaction and feedback
• 💾 Data Aggregation – Feed structured review data into dashboards or BI tools

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✅ Best Practices

• Use residential proxies for large-scale scraping to avoid blocks.
• Always validate input URLs for the desired vendor/product.
• Avoid scraping too frequently to prevent throttling by Gartner.
• Consider paginated scraping to gather all reviews from multiple pages.

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🤝 Support

Need custom fields, simplified output, or integration help?

DataWizards are always ready to assist!

📩 Email: hello.datawizard@gmail.com ✉️ Subject: Gartner Reviews Scraper – Support Request 🔗 Connect: linkedin.com/in/data-wizards-aa8080342

Whether you need customized outputs, bug fixes, or feature requests, we are here to ensure you get exactly what you need.

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🧰 Need Something More?

Whether it’s building a custom scraper, integrating into your data pipelines, or simplifying the JSON output, DataWizards have your back.

💡 DataWizards = Smart, fast, and scalable data extraction solutions.

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💬 Feedback & Bugs

Spotted a bug or want a new feature?

📧 Email: hello.datawizard@gmail.com 🛠️ Subject: Bug Report – Gartner Reviews Scraper Or open an issue directly on Apify.

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🏁 Start extracting Gartner review insights efficiently with Gartner Reviews Scraper — the professional way to gather structured review data like a pro.

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