Trustpilot Reviews Scraper — Ratings, Text & Replies

Collect Trustpilot reviews at scale. Give the Actor company domains (or Trustpilot review URLs) and it returns every review — star rating, title, text, reviewer name and country, verification status, dates, and the company's reply — plus company-level TrustScore and total review count. No login, no API key.

Great for reputation monitoring, competitor benchmarking, voice-of-customer analysis and review datasets.

What you get per review

Field	Notes
rating	1–5 stars.
title, text	Review headline and body.
userName, userCountry, userReviewCount	Reviewer identity signals.
verified	Whether Trustpilot verified the review.
experiencedDate, publishedDate	When the experience happened / was posted.
replyText, replyDate	The company's public reply, if any.
companyName, trustScore, totalReviews	Company context on every row.
language, reviewUrl	Review language and direct link.

Input

{
  "companies": ["apify.com", "www.vans.com", "https://www.trustpilot.com/review/dior.co.uk"],
  "maxReviewsPerCompany": 0,
  "sortBy": "recency"
}

• companies — company domains or Trustpilot review URLs, one per line.
• maxReviewsPerCompany — cap per company (0 = all).
• sortBy — recency or relevance.
• maxConcurrency — companies processed in parallel.
• proxyConfiguration — RESIDENTIAL proxies are used by default for reliable access. Leave as-is.

Output (one row per review)

{
  "company": "apify.com",
  "companyName": "Apify",
  "trustScore": 4.6,
  "totalReviews": 218,
  "reviewId": "6650f1c2...",
  "rating": 5,
  "title": "Great platform",
  "text": "We've automated our whole pipeline…",
  "userName": "Jane D.",
  "userCountry": "US",
  "verified": true,
  "publishedDate": "2026-07-01T09:12:00Z",
  "replyText": "Thanks Jane!",
  "reviewUrl": "https://www.trustpilot.com/reviews/6650f1c2..."
}

Output schema

Field	Type	Description
company	string	Company domain or identifier queried.
companyName	string	Display name of the company.
reviewId	string	Unique review ID.
rating	integer	Star rating, 1–5.
title	string	Review headline.
text	string	Review body text.
userName	string	Reviewer's display name.
userCountry	string	Reviewer's country code.
userReviewCount	integer	Number of reviews the reviewer has written.
verified	boolean	Whether Trustpilot verified the review.
language	string	Language code of the review.
experiencedDate	string (ISO date)	When the experience took place.
publishedDate	string (ISO date)	When the review was published.
reviewUrl	string (URL)	Direct link to the review.
trustScore	number	Company's overall TrustScore.
stars	number	Company's overall star rating.
totalReviews	integer	Total number of reviews for the company.
websiteUrl	string (URL)	Company website URL.

FAQ

Do I need an API key or Trustpilot account? No. There's no login and no API key. The Actor reads Trustpilot public review data — just add company domains or review URLs and run.

How many reviews can I get per company? Set maxReviewsPerCompany to any number, or 0 to collect every review a company has. Pass multiple companies in one run and control parallelism with maxConcurrency.

Is scraping Trustpilot legal? The Actor reads only publicly available review data from Trustpilot. Public data is generally collectible, but you are responsible for using it in line with Trustpilot's terms and applicable law.

Does it collect emails or reviewer contact info? No. It captures review content and reviewer identity signals (name, country, review count) but no private contact details like emails.

What's the output format? One structured JSON row per review, including company context (TrustScore, total reviews) and the company's public reply where present. Export as JSON, CSV or Excel.

Can I connect this to other apps? The Trustpilot Reviews Scraper can be connected with almost any cloud service or web app thanks to integrations on the Apify platform. It works with Make, Zapier, Slack, Airbyte, GitHub, Google Drive and many more, plus the Apify API, JavaScript/Python clients and MCP. Or use webhooks to trigger an action whenever a run finishes.

Related Actors

Cover reputation across every major platform with these companions:

• Google Maps Reviews Scraper — pull reviewer names, ratings, text and dates from Google Maps places.
• App Store Reviews Scraper — collect Apple App Store reviews and ratings by country.
• Google Maps Scraper — find the businesses and Place IDs behind your review research.
• Website Content Crawler — extract clean page text for building review or voice-of-customer datasets.

Notes

Reads only publicly available Trustpilot review data. Use it in line with Trustpilot's terms and applicable law. Not affiliated with, endorsed by, or connected to Trustpilot; all trademarks belong to their respective owners.