Support Triage Intelligence
Pricing
$20.00 / 1,000 support ticket analyses
Go to Apify Store
Support Triage Intelligence
Turn a messy support export into an escalation queue, reply review list, FAQ ideas, and next actions.
Support Triage Intelligence
Pricing
$20.00 / 1,000 support ticket analyses
Turn a messy support export into an escalation queue, reply review list, FAQ ideas, and next actions.
You can access the Support Triage Intelligence programmatically from your own applications by using the Apify API. You can also choose the language preference from below. To use the Apify API, you’ll need an Apify account and your API token, found in Integrations settings in Apify Console.
$echo '{< "tickets": [< {< "id": "T-1001",< "customerName": "Jordan Lee",< "subject": "Charged twice and still cannot access my account",< "message": "I was charged twice yesterday and the login link still says my account is disabled. This is blocking my team. Please fix this today or refund us.",< "channel": "email",< "customerTier": "business"< }< ],< "businessContext": "SaaS support team handling billing, account access, onboarding, bugs, cancellations, and feature questions.",< "replySignature": "Support Team"<}' |<apify call jumpy_invoice/support-triage-intelligence --silent --output-datasetThe Apify CLI is the official tool that allows you to use Support Triage Intelligence locally, providing convenience functions and automatic retries on errors.
Using installation script (macOS/Linux):
$curl -fsSL https://apify.com/install-cli.sh | bashUsing installation script (Windows):
$irm https://apify.com/install-cli.ps1 | iexUsing Homebrew:
$brew install apify-cliUsing npm:
$npm install -g apify-cliOther API clients include: