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jupri/g2-explorer
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Scrape product reviews from G2.com

DN

Parsing single response as multiple answers

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danimal opened this issue
2 years ago

It seems like the parser is treating multiple paragraphs in a single answer as multiple responses and returns them as separate answers. Check out this review: https://www.g2.com/products/canvas-solutions-gocanvas/reviews/gocanvas-review-4146604 The first two paragraphs of the first question are treated as separate answers.

Also it would be good to return the answers with the question they were responding to, otherwise a single column of the export has different responses to different reviews.

IA

ivory_armor

2 years ago

I agree with ^ it creates many columns if there are answers with many paragraphs and requires merging cellls post scraping which is manual work.

IA

ivory_armor

2 years ago

I think the reason why cat is seperating like that because there are some questions there are required and some that are not. It is not always consistent. See attachment.

Jupri avatar

cat (Jupri)

2 years ago

Hi Guys! thanks for reaching me. Good catch. From the endpoint where it come from, the reviews does not includes Question and Title. The answers is come from 1 field string includes "\n" (new line). I though it is separated by "\n" for each answer, for most case it did. But I guess I was wrong. I am still looking into this, sorry for the inconvenience.

IA

ivory_armor

2 years ago

Thank you for the enhancements! I think once review title is added and answers are not seperated because of paragraphs....this scraper will be perfect!

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